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BB&T Reviews

Updated January 20, 2018
429 reviews

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3.0
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BB&T Chairman & CEO Kelly S. King
Kelly S. King
190 Ratings

429 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Family Feel in Corporate America"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Positive Outlook
    No opinion of CEO

    I have been working at BB&T full-time (More than 3 years)

    Pros

    Folksy, salt-of-the-earth people-- from management down
    Ability to take end-to-end ownership of projects

    Cons

    Company going through growing pains-- getting larger but mentality of small corner bank.
    Not a market leader -- content to be a market follower

    At the end of the day all pros/cons are about style. If your style is a slower work pace, being treated like family in a Southern environment, seriously consider BB&T. If you are looking for a fast-paced market leader with urban sophistication, this company is not for you.

    Advice to Management

    Token executives are obvious.


  2. "Market Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Leader in Reading, PA
    Current Employee - Market Leader in Reading, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time (More than 10 years)

    Pros

    This company has a vision and mission that they truly love by and incorporate. It also has tremendous benefits .

    Cons

    Work much harder with less staffing

    Advice to Management

    Hear from those on the ground when making decisions.

  3. "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - 15hr Teller in Hopkinsville, KY
    Former Employee - 15hr Teller in Hopkinsville, KY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at BB&T part-time (More than a year)

    Pros

    Work one sat a month.
    Doesn’t stay open late on Saturday or mon-thu
    Part time gets paid 14% for healthcare so a little extra money
    They pay gas mileage if you work at a different branch

    Cons

    No benefits
    On call;
    Hard to move to a full time teller
    Machines are old! Bank is behind with technology


  4. "Branch Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Relationship Banker in Cary, NC
    Current Employee - Branch Relationship Banker in Cary, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time (Less than a year)

    Pros

    Benefits, Small Community Bank, Upper Management visible

    Cons

    Technology, Good Ole Boy Environment, no diversity in management and upper management roles, Systems issues way too often

    Advice to Management

    Stop throwing people in positions and make sure they are fully trained. This will ensure customers are properly taken care of because your employees are knowledgeable. Please upgrade your technology across the board for better efficiency - this will increase customer and employee morale.


  5. "Great company. Lacked support in the area for me."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Officer in Montgomery, AL
    Former Employee - Mortgage Loan Officer in Montgomery, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BB&T full-time (More than a year)

    Pros

    Great company but with the current market and regulatory environment it is hard to compete with smaller brokers. Not very well known in this area.

    Cons

    Commission only with small base. Operations Dept for mortgage did not operate well when I was there. Originating system was very complicated.

    Advice to Management

    The bank referral mortgages take up most of the mlo time since the bankers are all desperate to make their numbers. The bankers end up referring anything they think may work but usually does not work. The mortgage loan officers are spending most of their time trying to work bad referrals from the bank.


  6. "Getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Greer, SC
    Current Employee - Bank Teller in Greer, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time (More than a year)

    Pros

    Upper management is always helpful. Some good people to work with. 2018 minimum rate of $15 per hour. 6% 401-k match. Stable company. Room for growth in movement to management or other levels as long as you have the education or experience.

    Cons

    Your direct supervisor on the teller like may be horrible. If so it’s very difficult to work because your life is now a drama movie, where everything is a big deal. Workplace is a very fast environment. Clients often get mad about waiting in line. No music. Very quiet all day. A lot of stress. Never get home on time. They expect you to take extra time on your lunch break for when you run over your time at nights. They won’t pay overtime. They won’t let you progress from the teller line. It’s a fight the whole way to get more training. Responsibilities are not shared between Employees, so if you start something you’ll be doing it till you quit.

    Advice to Management

    Fire the people that keep bring up drama! Nobody needs that and that person is making life hell for the rest of us.


  7. "Branch Banker IV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Project Manager in Houston, TX
    Former Employee - Associate Project Manager in Houston, TX

    I worked at BB&T full-time (More than 5 years)

    Pros

    I worked in a Denovo market and enjoyed the outside sales and public speaking opportunities with the @Work Program

    Cons

    The Denovo market experienced poor executive management

    Advice to Management

    Excellent family environment in retail branches is frequently disrupted with irrational executive management demands such as working through lunch.

  8. "Bankcard"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T full-time

    Pros

    Bankcard is a great environment to work in

    Cons

    All the overall company cares about is profits and not always about what's best for the client/customer.

    Advice to Management

    Need to invest more into better platforms for the clients to utilize rather than choosing a processor because they are the cheapest and save more money. You'll gain more clients in the long run if they have a better platform to utilize.


  9. "Decent Company, Vastly different region to region"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at BB&T full-time

    Pros

    Offers a Pension, Technology and back office support is actually pretty good. Wells Fargo has the worst technology in the industry and even worse customer service from back office.

    Cons

    Downsizing in FL market left many people in line trying to move back up the company ladder after getting demoted. Get in line, it's going to be a long wait.

    Advice to Management

    Don't let talented bankers leave because of bad management.


  10. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Default Servicing Servicing Specialist in Greensboro, NC
    Former Employee - Mortgage Default Servicing Servicing Specialist in Greensboro, NC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at BB&T full-time (More than a year)

    Pros

    Friendly work environment and people

    Cons

    Layoffs occur without warning. Unpredictable.

    Advice to Management

    Focus on career development and provide real opportunities


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