BB&T Reviews | Glassdoor

BB&T Reviews

Updated May 24, 2017
377 reviews

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377 Employee Reviews

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Pros
Cons
  • Sales goals removed from all branch employees except the Market Leader/Branch Manager (in 45 reviews)

  • Work/life balance isn't the best (in 19 reviews)

More Pros and Cons

  1. "Sales and Service Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Service Manager in Charleston, SC
    Current Employee - Sales and Service Manager in Charleston, SC
    Recommends
    Neutral Outlook

    Pros

    Good salary, workplace environment, work well with superiors and employees

    Cons

    Long hours, stressful quotas, advancement slow

    Advice to Management

    Would like to rise above present position.


  2. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Arlington, TX
    Current Employee - Customer Service Representative in Arlington, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time

    Pros

    Client focused culture, strong ethics

    Cons

    No performance incentive plans, flex schedules


  3. Helpful (1)

    "Good company, old school"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Service Officer in Houston, TX
    Current Employee - Business Service Officer in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time (More than 5 years)

    Pros

    Great benefits, management is very solid, stable company. A lot of opportunities as the company continues to grow throughout the US.

    Cons

    Very old school in the way the bank processes loans. Nothing sexy about the job. In a new market you have no book of business so you have to grow your portfolio from scratch.


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  5. "BB&T"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Banker III in Fort Lauderdale, FL
    Current Employee - Branch Banker III in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time

    Pros

    The best part of working at BB&T is the work/life balance. Most branches do not open Saturdays and branches close at 5pm Mon-Fri

    Cons

    The main con about BB&T is the earning potential. Monthly bonuses are nearly non existent compared to other banks.

    Advice to Management

    Improve incentive potential


  6. "BB&T truly believes in living out their vision, mission, and values every day."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Leader in Houston, TX
    Current Employee - Market Leader in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time (More than 5 years)

    Pros

    Believes in hiring from within and encourages growth through quality training. Doesn't operate in silos. It's easy to connect with other departments to get things accomplished. Transparent.

    Cons

    Male driven company, intense sales culture, lacks diversity in upper management positions, work life balance could be improved. Banking industry as a whole is working to be more efficient, but hasn't increased pay to match increased responsibilities

    Advice to Management

    N/a


  7. "BB&T"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Supervisor in Washington, DC
    Current Employee - Branch Supervisor in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time (More than 5 years)

    Pros

    good, solid, financial institution with conservative management.

    Cons

    inadequate staffing, inadequate training and development.

    Advice to Management

    MORE TRAINING AND DEVELOPMENT NEEDED


  8. "Private Advisor"

    Star Star Star Star Star
    Current Employee - Private Advisor in Columbus, GA
    Current Employee - Private Advisor in Columbus, GA

    I have been working at BB&T (More than a year)

    Pros

    Great culture locally, questionable regionally

    Cons

    Regional mgmt loses sight of being human. Bottom line numbers are all that matter


  9. "Ok place to work"

    Star Star Star Star Star
    Current Employee - Teller in Norfolk, VA
    Current Employee - Teller in Norfolk, VA

    Pros

    Good pay overall. Decent benefits.

    Cons

    forced to transfer to different branch with no notice; long hours sometimes with no lunch.


  10. Helpful (1)

    "Team Lead / Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Banker Team Leader in Greensboro, NC
    Current Employee - Branch Banker Team Leader in Greensboro, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Opportunity for advancement, Work-Life Balance

    Cons

    If you are in a call center, the corporate atmosphere is very "Walk on eggshells" to maintain your position.

    Advice to Management

    Train Train Train! The training should be improved


  11. Helpful (1)

    "Good Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Allentown, PA
    Former Employee - Human Resources in Allentown, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BB&T full-time (More than a year)

    Pros

    BB&T purchased National Penn Bank in 2016. As with any transition there were positives and negatives. The people in the organization were very nice and helpful. The company treated the National Penn staff whose positions were eliminated very well and fairly. They provided a good severance package and outplacement assistance.

    Cons

    BB&T is very functionally driven. Often employees in different functions asked for the same data and in other cases they were not on the same page. In addition, most of their staff was task focused and often didn't consider their impact beyond their line of sight. All good people trying to do the right thing and a good job, but not experienced or driven to think broadly. This is not uncommon when working in a large company who is growing quickly.

    Advice to Management

    As the company grows, invest in leadership that fosters cross functional collaboration, communication, and accountability.


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