BB&T Reviews in Richmond, VA | Glassdoor

BB&T Richmond Reviews

Updated April 14, 2017
24 reviews

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Richmond, VA Area

3.4
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Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
11 Ratings

24 Employee Reviews

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Pros
  • Family like business with great focus on work life balance (in 64 reviews)

  • Great company with great benefits; employee oriented; best of the best philosophy (in 126 reviews)

Cons
More Pros and Cons

  1. "Network administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Richmond, VA
    Current Employee - Analyst in Richmond, VA
    Recommends
    Positive Outlook

    I have been working at BB&T (More than 5 years)

    Pros

    Great benefits, banking holidays, small teams & good people

    Cons

    Mangers play favorites and expect different levels of work from different employees

    Advice to Management

    promote from within. Create opportunities by mentoring your employees. Career planing beyond yours


  2. "Decent Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Relationship Banker in Richmond, VA
    Current Employee - Branch Relationship Banker in Richmond, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time (More than a year)

    Pros

    Decent pay, great benefits, Executive management is great.

    Cons

    No more incentive payouts, becoming more like Wells Fargo used to be.

  3. "Senior teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend
    Neutral Outlook

    I have been working at BB&T full-time (More than a year)

    Pros

    Insurance from the company is great.

    Cons

    Scheduling, management, and they really push the sales


  4. "Certified Client Services Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provided With Resume in Richmond, VA
    Former Employee - Provided With Resume in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BB&T full-time

    Pros

    Strong company with excellent benefits, and opportunities for advancement.

    Cons

    When my job was eliminated, I was not recommended for any other positions. I found HR to be disinterested in helping me.

    Advice to Management

    None ~


  5. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Richmond, VA
    Former Employee - Bank Teller in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BB&T (More than 3 years)

    Pros

    Decent pay, vacation accures quickly

    Cons

    Micro management, short staff

    Advice to Management

    I would recommend hiring more full time, which would cut down on the short staffing problem.


  6. "The experience at BB&T was a positive one; the management invests in your success."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Risk Management Analyst in Richmond, VA
    Former Employee - Risk Management Analyst in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BB&T full-time (More than a year)

    Pros

    The company rewards its long-term employees with great benefits.

    Cons

    There is a line for promotion and seniority will usually take priority

    Advice to Management

    Upgrade some of the technology in the office.


  7. Helpful (1)

    "Under staffed!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Title Insurance in Richmond, VA
    Current Employee - Title Insurance in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The benefits are pretty good! There even better if you are signed up for the Peak Health program. The vacation package would be better if you could buy days again.

    Cons

    Management is non existent! People (employees) walk all over you. There is no room for advancement.

    Advice to Management

    Get managers with a backbone and a fair head on their shoulders. .

  8. "The experience at BB&T has been a nice company to work for and has opportunities for advancement if you apply yourself."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Mechanicsville, VA
    Current Employee - Teller in Mechanicsville, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BB&T full-time (More than 3 years)

    Pros

    I enjoy the holidays and benefits that come with the job. The hours are always a plus for me since I came from working in retail. The people I work with are supportive and helpful.

    Cons

    The staffing is an issue from time to time. They don't always follow through with certain things that they say they will assist you with. The changes occurring in the company are so frequent that you have to constantly adjust.

    Advice to Management

    Try minimizing all the changes that are implemented at one time and show more appreciation for your employees on a consistent basis.


  9. "If you're under the right management, its a great place to work with great opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Richmond, VA
    Former Employee - Teller in Richmond, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at BB&T full-time (More than a year)

    Pros

    BB&T is a solid company/bank that isnt going anywhere anytime soon. The benefits are GREAT! Salary is okay. Higher then most banks.

    Cons

    Depending on what branch you are in, dont think about having a life of the weekends. They will make you work every Saturday even when it is suppose to be 'rotated'.


  10. Helpful (2)

    "Mortgage Loan Processor III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Loan Processor III in Richmond, VA
    Current Employee - Mortgage Loan Processor III in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BB&T full-time (Less than a year)

    Pros

    The only plus is the 80 hours of sick leave you get a year. This can be used for your children, spouse, or yourself.

    Cons

    Benefits are not good. Healthcare for a family of 5, I pay $495.00 per paycheck. Copays are $35.00, I am not sure why there are so many reviews saying the benefits are great. I left Bank of America to come here and my benefits were much better. I had 4 weeks vacation. Here I got 2 weeks. Healthcare was $305.00 per paycheck. Technology is outdated and management does not provide training and is not evolved at all. Good ole boys network. Branches might be different but corporate BB&T is AWFUL.

    Advice to Management

    Provide more training and leadership. Don't treat satellite offices like step children. If you are not in Wilson or TX then you don't exist.


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