BB&T Reviews in Winston-Salem, NC | Glassdoor

BB&T Winston-Salem Reviews

Updated February 20, 2017
67 reviews

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Winston-Salem, NC Area

3.5
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BB&T Chairman & CEO Kelly S. King
Kelly S. King
43 Ratings

67 Employee Reviews

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Pros
Cons
  • Has less traffic than other banks which can make hitting sales goals tougher (in 44 reviews)

  • If you are caught saying anything against the company or the way upper management handles things you are sure to be terminated (in 40 reviews)

More Pros and Cons

  1. "Teller Part-Time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller Part Time in Winston-Salem, NC
    Former Employee - Teller Part Time in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BB&T part-time (More than a year)

    Pros

    While being a larger bank, BB&T does make an effort to support and take care of even part time employees by including regular benefits. BB&T's management does attempt to make an effort to keep employees informed and educated to best handle their roles.

    Cons

    Many employees complained on the retail side that moving up from retail positions can sometimes be a daunting task. Vacation seemed to be tough earned like most financial institutions.

    Advice to Management

    My best recommendation on the retail side would be to use regional retail managers to listen and attempt to solve many of the local issues from their respective branches. It seemed that some branches were operating incredibly well while others were facing serious problems. These were typically due to lacking effective management of human or operating resources.


  2. "Sec spec"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Specialist III in Winston-Salem, NC
    Former Employee - Security Specialist III in Winston-Salem, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Benefits and flexible hours.
    Team environment. Company seems to care about it's employees as well as the community. Terrific place to work.

    Cons

    Employees are paid once a month. Pay scales and pay cycles need to be updated. Forces employees to manage money so that part is not a complete negative.


  3. "EDO Dept at Winston Salem -Worst Company to ever work for!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Business Analyst in Winston-Salem, NC
    Former Contractor - Business Analyst in Winston-Salem, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BB&T as a contractor (More than a year)

    Pros

    Nothing I can see about

    Cons

    1. Worst work culture
    2. Worst people management
    3. Dumb management
    4. Disorganized Leadership

    Advice to Management

    Nothing -- EDO department sucks big time. Brand name is getting spoiled


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  5. "great palce"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Winston-Salem, NC
    Current Employee - Customer Service Representative in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    a great place to work

    Cons

    non to say at time


  6. "Collateral Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Winston-Salem, NC
    Current Employee - Analyst in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits are the best for this company.

    Cons

    Diversity still needs to improve


  7. "Great experience over all"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Management Analyst in Winston-Salem, NC
    Current Employee - Risk Management Analyst in Winston-Salem, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Culture, strong meaningful commitment to employees health and work satisfaction.

    Cons

    Poor technical tools. Outdated systems.


  8. "Project manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Winston-Salem, NC
    Current Employee - Project Manager in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time (More than 3 years)

    Pros

    Amazing culture, environment
    Great non-monetary benefits
    Giving back to the communities

    Cons

    Great potential growth but need to be patient
    Great potential growth but need to be patient


  9. "Very unprofessional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative in Clemmons, NC
    Former Employee - Collections Representative in Clemmons, NC
    Doesn't Recommend
    Negative Outlook

    Pros

    The pay is nice. Most of the people seem to be very friendly.

    Cons

    Training is very questionable. I went through a temp agency & was excited to get such a "great opportunity". I was put with a team leader who was, for the most part unhappy to have the responsibility of training me. That was nerve-wrecking for me! She would stop mid-training to go do other things. I spent about 6 days learning to navigate the system that took 4 days for me to gain complete individual access. Then, I spent half the day on the phone for the first time with my trainer on a splitter. By lunch 12pm, someone called her into a meeting. When I came back from lunch she came & sat with me again for less than than an hour & disappeared again. At this point I'm more nervous than when I began because my training wasn't at all consistent. Later she dumped me on someone else. The following day, this trainer gave me 5 worksheets to work on while she did work on her own system. By lunch, I got a call from the temp agency telling me they feel I'm "not comfortable'! I've NEVER been in any company that decides to end a contract after 1 attempt at training with trainee taking calls. Then nobody Sheffield to inform why I was being sent home.
    Nobody actually even spoke to me to inform me what needed to be done to get better with my calls since I'm new. Lastly, as I'm getting my things together & saying bye to my cube neighbor who was very nice to me, a really mean lady comes up to me & says "you have to leave!" & even rode me down in the elevator to make sure. This lady is the work buddy of my trainer, they go on all they're breaks together & both seem like the meanest people in the building. This was a HORRIBLE experience! No money is worth being treated like this! I felt they just needed some ridiculous reason to get my trainer out of doing her job. Then I felt ganged up on & bullied!

    Advice to Management

    I've been passed around to 2 other people for training after being given a trainer. It would be very efficient to have someone that is willing to take the responsibility of training before assigning the position. I would have benefited more from consistency & honesty. I watched someone who was there the day before me, had more time (about a week) taking calls with her trainer & was asking for plenty of help once on her own, yet I was let go for "lack of comfort" though I was thriving. Training needs to be at least 1 week learning the system & 1 week taking calls with supervision (not 1 day) before determining a new employee's comfort or ability to be a "good fit".


  10. "Branch Banker Position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Winston-Salem, NC
    Current Employee - Personal Banker in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time (More than a year)

    Pros

    I enjoy working at BB&T.

    I think the work environment is friendly and fun. Everyone at my branch looks out for each other.

    Upward mobility, Training, and great work life balance.

    Competitive salary, paid vacation, health insurance, retirement, and pension opportunity.

    Cons

    Can be a lot of pressure sometimes.

    If you live far it can get in the way of work life balance.

    Job security

    Advice to Management

    Keep up the great work. The management that I've worked with is great! I am in the Greater Washington region and think the management there is top knotch.


  11. "OK for Most Contractors"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Business Analyst in Winston-Salem, NC
    Former Employee - Business Analyst in Winston-Salem, NC
    Recommends

    Pros

    Nice People, Most willing to help
    Seem interested in new ideas

    Cons

    limited if any training for contractors
    Some employees not wiling to hear new ideas

    Advice to Management

    Have regular training/onboarding for contractors too



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