BBVA Compass Reviews | Glassdoor

BBVA Compass Reviews

Updated February 22, 2019
830 reviews

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3.6
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BBVA Compass BBVA Compass CEO and BBVA U.S. Country Manager Javier Rodríguez Soler
Javier Rodríguez Soler
137 Ratings

Employee Reviews

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Pros
  • "I have heard other complain about work life balance but in my department that is taken seriously" (in 36 reviews)

  • "Great benefits, a lot of work to be done, good people resources are available" (in 55 reviews)

Cons
More Pros and Cons

  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Items Processor II in Birmingham, AL
    Former Employee - Items Processor II in Birmingham, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at BBVA Compass part-time (More than a year)

    Pros

    Great benefits. Great company to work for.

    Cons

    Every company has it ups and downs, but this is a good company

    Advice to Management

    Treat people the way you would like to be treated.


  2. "Sr. Financial Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, AL
    Former Employee - Anonymous Employee in Birmingham, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at BBVA Compass full-time (More than 3 years)

    Pros

    Wonderful company to work with and my experience of the people is an extremely positive one

    Cons

    Expect to stay extremely busy in the retail environment.

  3. "Happy Working Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Process Analyst in Birmingham, AL
    Current Employee - Business Process Analyst in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BBVA Compass full-time (More than 5 years)

    Pros

    Relatable management
    Team oriented
    Flexible work/life balance

    Cons

    Elaborate approval heirarchy
    Lower compensation compared to industry peers

    Advice to Management

    Reward internal talent by prioritizing internal promotions and pay increases. Expand budget for career development options that provide high quality learning and networking opportunities


  4. "Just Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer-II in Dallas, TX
    Current Employee - Software Engineer-II in Dallas, TX
    Negative Outlook
    Approves of CEO

    I have been working at BBVA Compass full-time (More than a year)

    Pros

    Good for entry levels to gain exposure of the industry.

    Cons

    Pay is below the market rate

    Advice to Management

    The pay should be equivalent to the city's average


  5. "Great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BBVA Compass full-time

    Pros

    Opportunity for growth, good people

    Cons

    processes change constantly, very lean workforce- need more backroom support


  6. "Good overall vision for industry, workshop mentality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Lead in Birmingham, AL
    Former Employee - Applications Lead in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BBVA Compass full-time (More than 10 years)

    Pros

    Very good benefits, 401k matching, work-life integration, industry leading

    Cons

    Operations are lean to the point of bleeding out, despite record profits.

    Advice to Management

    Pay more attention to employee needs and stop catering as much to shareholders.


  7. "Great place to work if you don't have a life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Service Advisor
    Former Employee - Sales and Service Advisor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BBVA Compass full-time (More than a year)

    Pros

    It was a great place to start out my banking career, as they were constantly providing training courses. The benefits were pretty good, and they even offer time off for newlywed employees.

    Cons

    The sales goals were extremely too high. They wanted you to do multiple call blocks throughout the day, and stay one night a month after work to do a call block. It didn't matter what kind of demographic your branch served, the goals kept getting higher and higher. They replaced Branch Associates (tellers) with Sales and Service Advisors, so that everyone in the branch was a salesperson. Their staffing model also shrinked, making it even more difficult for the employees with families and children to take time off for illness and emergencies.

    Advice to Management

    Get your heads out of the clouds and realize that you are stressing your employees to the max. The branches aren't staffed enough, making wait times for clients a nuisance. Everything isn't always about the mighty dollar!

  8. "FSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at BBVA Compass full-time (More than a year)

    Pros

    Pay is good if you have experience

    Cons

    Time management, diff systems, rates are a bit disorganized


  9. Helpful (1)

    "Micromanaging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Relationship Manager
    Current Employee - Digital Relationship Manager
    Doesn't Recommend

    I have been working at BBVA Compass full-time (More than a year)

    Pros

    -Pay is great compared to bigger banks
    - flexible hours
    -team members are great to work with

    Cons

    -Technology is old
    -Management does not know what they are doing but micromanage
    -No growth
    -You don’t know your commission until months later
    -Turnover rate is high


  10. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Experience and Operations Manager in San Antonio, TX
    Former Employee - Client Experience and Operations Manager in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at BBVA Compass full-time (More than a year)

    Pros

    No weekends
    Regional Manager was great

    Cons

    Unattainable sales goals
    Poor pay
    Branch Management is some of the worst Ive ever seen

    Advice to Management

    Better pay, 86 the sales goals,