BBVA Compass Reviews | Glassdoor

BBVA Compass Reviews

Updated December 17, 2018
811 reviews

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3.6
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BBVA Compass BBVA Compass CEO and BBVA U.S. Country Manager Onur Genç
Onur Genç
125 Ratings

Employee Reviews

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Pros
  • "I have heard other complain about work life balance but in my department that is taken seriously" (in 36 reviews)

  • "Great benefits, a lot of work to be done, good people resources are available" (in 47 reviews)

Cons
  • "Work life balance can be challenging" (in 31 reviews)

  • "Upper management is very pushy on goals for many different categories" (in 37 reviews)

More Pros and Cons

  1. "Great!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BBVA Compass full-time

    Pros

    Great company and great people! They make you feel wanted

    Cons

    Rotations should be longer


  2. "Great Company - Great Decision to Join BBVA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Birmingham, AL
    Current Employee - Director in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BBVA Compass full-time (Less than a year)

    Pros

    Happy with the position, great coworkers, Manager allows me to work and doesn't micromanage.

    Cons

    A bit of lack of communication where needed. Would recommend that new employees are treated as such, meaning, I don't know who does what or where they are located.

    Advice to Management

    Ensure that employees can be successful in their new roles by giving them information they need.

  3. "Love This Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Report Wrtier in Homewood, AL
    Current Employee - Report Wrtier in Homewood, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BBVA Compass full-time (Less than a year)

    Pros

    Been working for BBVA for almost a year, Was a contractor before that and I was thrilled when I was offered a full time position.

    Co Workers are wonderful.
    Very Family Oriented
    Trusting Environment.
    Benefits are great.
    Hours are great.

    Cons

    Haven't seen anything at this point.


  4. "Good company to work for overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in Birmingham, AL
    Current Employee - Applications Developer in Birmingham, AL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at BBVA Compass full-time (More than 10 years)

    Pros

    I have heard other complain about work life balance but in my department that is taken seriously. I have volunteered to handle things on my vacation and my manager has been adamant that unless it is a special case that vacations are days off and she makes me find someone else to handle the task.

    Cons

    I think that most departments are not flexible to handle other development tasks although I hear that may change. The result is there are times where one department may be overwhelmed and has to work extreme schedules while another department is scrambling to find stuff to do.
    Another complaint is poor planning. I was trained to be a scrum master but there are no currently no open scrum master positions. Also there is a talent development plan but is less interactive than in the past to the point that I don't see any value in it at all.

    Advice to Management

    I know that you say change is coming but there needs to be a better way to get more developers to help out on multiple initiatives. This would help the bank overall as well as work life balance for the employees.


  5. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Sales Director in San Antonio, TX
    Current Employee - Telephone Sales Director in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BBVA Compass full-time (More than 8 years)

    Pros

    You won't feel like a number as can happen with big employers. BBVA Compass really listens to their employees and more importantly, works proactively to continually make it better. As a result, employees act as One Team striving to deliver an exceptional customer service to all of our customers. BBVA Compass excels at identifying individual strengths and providing opportunities to shine and further refine them. I LOVE our innovative thinking... always pushing the envelope with technology which I believe is key as our world becomes more digital. We LOVE our customers and everything we do is to make their financial world easier and better.

    Cons

    None that I can think of other than it's not for everyone. The right candidate must be self-driven, eager, agile and results oriented.

    Advice to Management

    Keep asking, listening actively and driving as it's giving us a great momentum for 2019!


  6. "Corporate Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Relationship Manager
    Current Employee - Corporate Relationship Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BBVA Compass full-time (More than 5 years)

    Pros

    - Transparency
    - Open to New Ideas
    - Abilities to Grow
    - Mobility

    Cons

    - IT/Infrastructure
    - Complex Pay Structure

    Advice to Management

    - Simplify pay structure
    - Invest in making back office processes simplier


  7. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BBVA Compass full-time (Less than a year)

    Pros

    Set hours
    Incentives good for extra money

    Cons

    Outdated system
    Pushy quota goals from higher ups
    Low wages
    Long bank hours

  8. "Life changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor
    Former Employee - Financial Advisor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BBVA Compass full-time (More than 10 years)

    Pros

    The people that you help.

    Cons

    Micromanagement from top to bottom

    Advice to Management

    Knowledge is power, the more you know the more they are going to exploit you.


  9. "Great place to work and forward thinking work environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA/UAT Lead in Birmingham, AL
    Former Employee - QA/UAT Lead in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BBVA Compass full-time (More than 3 years)

    Pros

    New up to date office with great office culture.

    Cons

    No cons or issues were encountered.


  10. Helpful (1)

    "Not What I Expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at BBVA Compass full-time (Less than a year)

    Pros

    Since I’ve only been with the bank a short time, I’m still observing. So far, the people are ok and some are friendlier than others. Having the option to work remotely is a huge plus although it’s only day a week and I hope that changes to give employees who want to permanently work from home that option.

    Cons

    Open concept floor plan. There is absolutely no privacy since there are no partitions or cubicles to drown out any noise. No formal training for new employees in specific departments. It’s almost similar to a “sink or swim” situation. You are not gained system access in a timely manner and they have antiquated ways to process their closing documents that is not streamlined and very time consuming. And the TL’s & managers micromanage depending on what department you’re in.

    Advice to Management

    Implement a formal training through HR to allow new employees to become acclimated with the systems before actually assigning work to new hires especially since everyone learns at a different pace and it takes time to become familiar with the systems used.