BCD Travel Reviews in Atlanta, GA | Glassdoor

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BCD Travel Atlanta Reviews

Updated January 16, 2018
29 reviews

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Atlanta, GA

2.9
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BCD Travel President and CEO John Snyder
John Snyder
11 Ratings

29 Employee Reviews

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Pros
  • Most positions can work from home at least a couple of days a week (in 25 reviews)

  • They also provide a good mixture of work/life balance as well as many opportunities for advancement (in 13 reviews)

Cons
  • Minimal support from upper management (in 7 reviews)

  • Poor management, they blame upper management (in 6 reviews)

More Pros and Cons

  1. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - V P in Atlanta, GA
    Current Employee - V P in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCD Travel full-time (More than 8 years)

    Pros

    Flexible, good culture, employee focused, technology, creativity

    Cons

    Pay scales, Workload, Timelines, Travel requirements, infrastructure


  2. Helpful (3)

    "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Atlanta, GA
    Current Employee - Consultant in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at BCD Travel full-time (More than 3 years)

    Pros

    Benefits and being able to purchase vacation

    Cons

    Slim chance of advancing
    Pay is not great and raises do not cover cost of living, especially since insurance keeps rising.
    Two free tickets are not really free, plus no availability

    Advice to Management

    Give employees better raises and more chances for advancement

  3. Helpful (1)

    "A Great Group of People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multimedia Designer in Atlanta, GA
    Former Employee - Multimedia Designer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BCD Travel full-time (More than a year)

    Pros

    I worked at BCD Travel as a multimedia designer, making videos and graphics for various departments. I really enjoyed my team, my manager, and I worked closely with the CEO and other top brass to create videos. All people I interacted with on a daily bases were easy to work with and generally liked what they did. Pay was competitive, benefits were good as well. I resigned and moved away for family reasons and regret it, but such is life.

    Cons

    None! Keep up the great work.


  4. Helpful (1)

    "Management is disconnected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BCD Travel (More than a year)

    Pros

    Ability to work remote, enjoyed global work environment

    Cons

    Teams work in silos. Minimal support from upper management. Disorganized.


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Consultant in Atlanta, GA
    Current Employee - Travel Consultant in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BCD Travel (More than a year)

    Pros

    Helpful seniors , and good managers

    Cons

    Some higher management are been partial

    Advice to Management

    Please select talent candidate


  6. Helpful (2)

    "BCD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BCD Travel full-time (More than 3 years)

    Pros

    Great work/life balance. Work from home options. Very good about promoting from within.

    Cons

    Lack of respect and trust from management. Monotonous work. Rarely receive acknowledgement of improvements or successes.

    Advice to Management

    Have more trust in your employees that they can do their job on their own. Also, show appreciation for those that go above and beyond.


  7. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Atlanta, GA
    Current Contractor - Anonymous Contractor in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BCD Travel as a contractor (Less than a year)

    Pros

    Great people to work with. People generally have a great attitude and if you have a question they are more than willing to help.

    Cons

    The company is expanding rapidly yet it seems to lack in a sense of direction. They want to do one thing but end up doing another.

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work life balance is excellent
    Teleworking opportunities are common
    Travel discounts are great if you like traveling

    Cons

    Below average pay / Average benefits. Otherwise one two three four five six seven eight nine ten words extra to meet the minimum.

    Advice to Management

    Spend more on talent. Otherwise one two three four five six seven eight nine words extra to meet the minimum.


  9. Helpful (2)

    "Good Company, Stuck with BAD manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCD Travel full-time (Less than a year)

    Pros

    Work from home flexibility, decent benefits, great people and opportunity to move around.

    Cons

    Honestly i just got stuck with a bad manager. If i didn't have a micro managing, job securing, overreacting manager my job would be awesome. I took a job a little lower because I was changing career paths and ended up with a manager who does not teach or quite possibly does not know how to manage.


  10. Helpful (5)

    "Tough Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Long Term Planner in Atlanta, GA
    Former Employee - Long Term Planner in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at BCD Travel full-time (Less than a year)

    Pros

    The privilege of working from home cannot be understated. The ability to save money on gas, childcare (even though you technically aren't supposed to have kids around), and time is awesome.

    Great teammates who are willing to step in and help out with any questions.

    Potential discounts on travel.

    Cons

    As part of my career transition, I took a chance on BCD by accepting a lower-level analyst position with the idea that I would have the opportunity to learn quite a bit under my leadership team. Within a week, I knew I had made a mistake, but I felt obligated to give it a chance. Had it not been for the work-at-home benefit, I might have left within the first week. Needless to say, that set the tone for my tenure at BCD.

    In terms of attitude, that place was a snake pit. I was assigned to an account where there was little cooperation between travel operations and workforce management. My manager had a contentious relationship with the client and vice versa. My manager wasn't particularly skilled when it came to WFM, but he was an extreme micro-manager who had a tendency to repeat himself and did not let up until a project was completed. Although I had obtained a great second job months earlier, I held on to my position at BCD as long as possible simply for the check. My stress level dropped to zero the day that I finally decided to leave.

    DO NOT become accept a position as a Long Term Planner! I cannot stress this enough. If you're going to be a part of the WFM team, be a Short Term Forecaster or Real Time Analyst. Those teams have excellent managers and they are far more rewarding.

    Advice to Management

    Place a greater emphasis on relationship management. Some of the "leaders" there act like wild animals and have no business being in charge of a team.

    Take the time to develop the skill set of your employees. IIf you are going to add additional workload, please consider increasing the compensation accordingly.


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