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BCD Travel

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BCD Travel

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BCD Travel Reviews

Updated Jul 20, 2021

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Found 628 of over 743 reviews

4.0
81%
Recommend to a Friend
93%
Approve of CEO
BCD Travel President and CEO John Snyder
John Snyder
323 Ratings
Pros
  • "Work from home - virtual opportunities(in 51 reviews)

  • "Work/Life Balance, Very generous time off package(in 30 reviews)

  • Cons
  • "Work life balance can be challenging for leaders(in 13 reviews)

  • "Low pay, not excellent management(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of BCD Travel and is not affected by filters.

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    1. 5.0
      Current Employee

      Great work life balance

      Jul 12, 2021 - National Program Manager in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Many positions with remote opportunities

      Cons

      at the mercy of the economy

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    2. 4.0
      Current Employee, more than 3 years

      Good

      Jul 19, 2021 - Program Manager in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance and working virtual

      Cons

      Current travel environment and salary

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    3. 4.0
      Current Employee, more than 8 years

      Good place to work

      Jul 13, 2021 - Travel Consultant in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Caring, team oriented, lot of opportunities for growth

      Cons

      Pay is not the best

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    4. 5.0
      Current Employee, more than 10 years

      Genuine People Culture

      Jun 30, 2021 - Director of Operations in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company does care for their people and does everything it can to support us.

      Cons

      Shared teams don’t have enough resources - IT, HR, etc.

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    5. 3.0
      Former Employee, more than 5 years

      Bad management team

      Jul 20, 2021 - Corporate Travel Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Remote work schedule, travel industry perks.

      Cons

      The agents are literally tied to the phones, few opportunities for promotion or professional growth, pay could be better.

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    6. 5.0
      Former Employee

      Travel Consultant

      Jul 9, 2021 - Travel Consultant in Tacoma, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Virtual job, corporate travel, exciting

      Cons

      Ever changing environment with Covid 19

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    7. 4.0
      Former Employee, more than 3 years

      A company that cares about its people but its a mature industry

      Apr 21, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Remote work and great W/L balance - Company and colleagues are very supportive - They really do care about their employees - People you work with are very smart and great to work with.

      Cons

      - As the pandemic is showing us the biz travel industry peaked in 2019 and will forever be changed. - The health care is probably the worst I have seen with a very high deductible.

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    8. 2.0
      Former Employee

      Confusing and a pretty disorganized

      Jun 18, 2021 - Workforce Management 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not held against the fire much. Opportunity to do things your way.

      Cons

      The opportunity to do things your way also means everyone does what they want, which leads to an overall lack of standardization and as fairly confusing environment to navigate. Lacks structure. All over the place in terms of team performance, and little apparent desire to get low performers up to speed with high performers. Extremely needy businesses with workforce spread all over the place, so not much time to focus on data.

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    9. 2.0
      Former Employee, more than 10 years

      .

      Jun 20, 2021 - Customer Service Agent in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of technology is the best. When you are on a good account and with good organized supervisors it is satisfactory rewarding work.

      Cons

      Very very overstaffed at the middle management level, and they are mostly unqualified to help with simple requests - like changing a ticket or speaking directly to a traveler. Despite having an "employee appreciation week", no one is appreciated (especially if you are working from home).

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      1 person found this review helpful
    10. 4.0
      Current Employee, more than 5 years

      Great company!

      Jun 15, 2021 - Global Bid Manager in Pittsburgh, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work/life balance; career growth; upper management support; great team atmosphere

      Cons

      Working 100% virtual can be lonely at times, we just have to be a little more creative when collaborating and networking with our peers. (Covid did impact this, so not really a BCD con?)

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