BJ's Restaurants Reviews | Glassdoor

BJ's Restaurants Reviews

Updated May 25, 2017
618 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Greg Trojan
135 Ratings

618 Employee Reviews

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Pros
  • Great culture, good money, and decent food (in 46 reviews)

  • Flexible Schedule and good tips (in 33 reviews)

Cons
  • long hours; no breaks for the most part (in 21 reviews)

  • If you become a manager your work life balance is pretty bad, food is sub par (in 8 reviews)

More Pros and Cons

  1. "I Have had a great team since starting however the turn over on staff is terrible, training someone new all the time."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Culinary Master in Rancho Santa Margarita, CA
    Current Employee - Culinary Master in Rancho Santa Margarita, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at BJ's Restaurants full-time (More than a year)

    Pros

    Great atmosphere, with good people. Good benefits, and a meal on your shift. Plus discounts.

    Cons

    Management doesn't know what they are doing. Scheduling is horrible, Labor hours are huge thing to them so management puts more work on every one else.

    Advice to Management

    Stop changing the schedule after posting it. Work with the team don't just wonder around aimlessly and play on your phones.


  2. "Eh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Plano, TX
    Former Employee - Server/Waiter in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BJ's Restaurants part-time (More than a year)

    Pros

    Flexibility of Time (ish)
    Decent Managers (depending on where you are)
    Fast decent money (depending on location ex: Allen makes more than Plano)
    If you have seniority, you can possibly be allowed to work FT (heard they only allow a certain number of people to have benefits)

    Cons

    Some pettiness (comes with the business)
    Managers picking favorites
    Unable to work FT unless you have a valid reason and have seniority

    Advice to Management

    Hire more personable/professional managers. Some that are not just good with the consumers, but that also can rise above the drama/pettiness of the waitstaff.


  3. "Server/Bartender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Murfreesboro, TN
    Former Employee - Server in Murfreesboro, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BJ's Restaurants full-time (Less than a year)

    Pros

    The depth of beer education was phenomenal. The managers that cared would bend over backwards for you.

    Cons

    I can't speak for every store, but the Murfreesboro location made me want to pull my hair out. Managers at the top were quite often nowhere to be found. The computer systems were bass-akwards and the guests did not seek to
    Be the first priority. No communication between management and FOH in terms of handling guest issues. Seemed as if the company was growing to fast for the people and infrastructure in place.

    Advice to Management

    Don't openly speak about how "this is a just a holdover for me." Be consistent. Be more proactive and guest-oriented.


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  5. "Server/Bartender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Oxnard, CA
    Current Employee - Server/Bartender in Oxnard, CA
    Doesn't Recommend
    No opinion of CEO

    I have been working at BJ's Restaurants full-time (More than 3 years)

    Pros

    Like any serving job its easy money for what you do.
    50% off of food during shift

    Cons

    Being employed at two different locations I could say that overall the management needs improvement. Most managers pick their favorites and its very clear that the favorites get away with murder. Mangers for the most part don't care about you either. I've been scheduled against my availability countless times.

    Advice to Management

    Treat everyone the same. Be courteous of employees availability.


  6. "Senior manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Fort Myers, FL
    Current Employee - Senior Manager in Fort Myers, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BJ's Restaurants full-time (More than 3 years)

    Pros

    Good people to work with not as crazy as people think for the volume.

    Cons

    Crazy menu that constantly changes. Need to figure out true Identity.

    Advice to Management

    Promote on merit not on quizzes and tests.


  7. "Waitress"

    Star Star Star Star Star
    Former Employee - Server/Waitress in Covina, CA
    Former Employee - Server/Waitress in Covina, CA

    I worked at BJ's Restaurants part-time (More than 3 years)

    Pros

    Always had business coming in

    Cons

    The managers put so much pressure on you so they get their bonus


  8. "Great place most of the time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Plano, TX
    Current Employee - Server in Plano, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at BJ's Restaurants part-time (More than a year)

    Pros

    Pretty great tips usually
    Great co-workers
    Good food discounts
    Flexible scheduling

    Cons

    Managers say different things
    Slow lunch shifts
    Unnecessary rules

    Advice to Management

    Be more laid back. Let your servers do their jobs and don't be so uptight about the littlest things


  9. "To-Go"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Take Out Server in Pearland, TX
    Former Employee - Take Out Server in Pearland, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BJ's Restaurants part-time (Less than a year)

    Pros

    Good Hours. Always Busy. Employee discounts

    Cons

    Hostile work environment, bad tippers due to this particular location being apart of a outdoor mall, Bad Management, Awful scheduling (coworkers often being scheduled double shifts without break time) Constant turnover (people would put in their two weeks after only working a week due to the lack of money being made) heavy focas on pitching food items and corporate interference. Secret shoppers being sent out regularly.

    Advice to Management

    Stop picking favorites and be more considerate of employee scheduling. Work on preventing such rapid turnover.


  10. "Don't do it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Addison, TX
    Former Employee - Server in Addison, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BJ's Restaurants full-time

    Pros

    The money of pretty good

    Cons

    Horrible hosts/ hostess
    Horrible bussers
    And even worse management

    Advice to Management

    Don't hire people and say you can accommodate their schedule and then every week schedule them outside of their availability. Maybe the turn over rate wouldn't be so high. Also train better hostesses/host getting 5 tables in 5 min all large parties is just asking for you employees to quit right in the spot. ( which happened all the time at my location) I have been a server for 5 years during college and this was the worst servering job I ever had! The management constaly screws over their employees. Everything I have stated has not just happened to me but something all the employees have said.


  11. "Hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Oviedo, FL
    Current Employee - Hostess in Oviedo, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BJ's Restaurants part-time (Less than a year)

    Pros

    Positive work environment
    Ability to advance in the company

    Cons

    Not guaranteed hours (getting cut early)


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