BJ's Restaurants Reviews | Glassdoor

BJ's Restaurants Reviews

Updated July 26, 2017
63 reviews

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Greg Trojan
19 Ratings

63 Employee Reviews

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Pros
  • Good money is pretty regular if you get the good server sections (in 49 reviews)

  • Flexible Schedule and good tips (in 37 reviews)

Cons
  • long hours; no breaks for the most part (in 25 reviews)

  • If you become a manager your work life balance is pretty bad, food is sub par (in 9 reviews)

More Pros and Cons

  1. "Like High School. Unprofessional. Unorganized. This is at every location."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host/Hostess in Henderson, NV
    Former Employee - Host/Hostess in Henderson, NV
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at BJ's Restaurants part-time (Less than a year)

    Pros

    Free food IF you don't make tips. Food costs a lot so this was veryy helpful. 1/2 off for others if around time of shift. 20% off other days.

    Cons

    Harassment and everything else. Immature employees and management. I'm 20 with bills to pay and quit without another job because it just got that tiring.

    Advice to Management

    Get new management.


  2. "Inept Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Hillsboro, OR
    Former Employee - Food Server in Hillsboro, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BJ's Restaurants part-time (More than a year)

    Pros

    Flexible Schedule, cheap food, no super late hours

    Cons

    You can only move up if you kiss up to the manager

    Advice to Management

    Promote people based on their performance, not how many latte's they bring you, or how often they laugh at your jokes.

  3. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Baton Rouge, LA
    Current Employee - Server in Baton Rouge, LA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at BJ's Restaurants part-time (More than a year)

    Pros

    Fast paced environment that forces you to multi task

    Cons

    bad management that makes it difficult to give customers the best experience

    Advice to Management

    Hire more people and schedule appropriately


  4. "Good if you desperately need a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess/Cashier in Vienna, VA
    Former Employee - Hostess/Cashier in Vienna, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BJ's Restaurants part-time

    Pros

    -Not required to work weekends
    -Laid back environment
    -Free meals for hourly employees

    Cons

    -Highly unprofessional
    - Favoritism showed by Managers
    -Chaotic work environment
    -Fighting for hours due to slow business
    -Lack of discipline for employees who come to work late, no call-no show, call out all of the time, don't do their work properly, etc.
    -Lazy Managers
    -Managers constantly on their phones
    -The unqualified and lazy get promoted faster if they kiss up to management
    -Hard workers aren't appreciated or respected
    -Managers aren't disciplined/fired for their behavior
    -Managers being friends outside of work/sleeping with employees

    The list goes on.

    Advice to Management

    Get off your phones and manage the restaurant. Discipline employees who deserve to be reprimanded instead of reprimanding employees who actually do their jobs for small issues. Listen to your employees and actually have their backs, don't make false promises, because at the end of the day happy employees ensures happy guests. If you want to improve the business listen to the employees who have to deal with customers face to face day in and day out, they know the restaurant best and their opinions should matter. Stop promoting individuals who are lazy and don't do their jobs simply because they are willing to bend to your will and work slave hours. And lastly, district managers and corporate should discipline/fire their managers who don't perform and be more hands on and aware of what's going on in their restaurants. Managers get away with murder and still somehow have a job. If I did what they do, i'd be fired at any regular job on the spot.


  5. Helpful (1)

    "Don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Addison, TX
    Former Employee - Server in Addison, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BJ's Restaurants full-time

    Pros

    The money of pretty good

    Cons

    Horrible hosts/ hostess
    Horrible bussers
    And even worse management

    Advice to Management

    Don't hire people and say you can accommodate their schedule and then every week schedule them outside of their availability. Maybe the turn over rate wouldn't be so high. Also train better hostesses/host getting 5 tables in 5 min all large parties is just asking for you employees to quit right in the spot. ( which happened all the time at my location) I have been a server for 5 years during college and this was the worst servering job I ever had! The management constaly screws over their employees. Everything I have stated has not just happened to me but something all the employees have said.


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Irvine, CA
    Former Employee - Senior Manager in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at BJ's Restaurants full-time (More than a year)

    Pros

    The mission statement is awesome. CRAFT does matter. Vision is great but from director level to GM level it's only a cover up to look good.

    Cons

    Never trust the director, GM's lack talent, they say it's the team experience but it's not about the team, they don't care. If u have integrity don't work here. It's a cheating game, if u are honest, u will be judged for doing the right thing

    Advice to Management

    Have a better tracking systems on comps, managers shouldn't drink in their own stores. If you tell the truth, you shouldn't be punished for it...allow good integrity vs. hearing what u want other managers to tell you!


  7. "Executive Kitchen Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BJ's Restaurants full-time

    Pros

    great pay and benefits, discount in meal

    Cons

    To many hours, dont care about the team.

  8. "Managers mean well, but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Murfreesboro, TN
    Former Employee - Shift Leader in Murfreesboro, TN
    Doesn't Recommend
    Negative Outlook

    I worked at BJ's Restaurants full-time (More than a year)

    Pros

    Great pay for a cooking job.
    Cooking is pretty easy here.

    Cons

    I worked with alcoholics and drug addicts. They full blown junkies whom go out back and snort a cocktail of mixed pills. Also people show up drunk and hide there booze outside. Over half of the people I work with have D.U.I.s.

    They make it seem like getting promoted to a leadership roll is straight forward... It would be if they actually turned in the paper work. You can do all of the steps, online classes, and recipe test, but if a big wig from California doesn't fly out to approve your promotion it wont happen. Also if he does come to the store, the managers forget to schedule your meeting.

    If you are a responsible person, they take advantage of that. Most of my coworkers are late all of the time, barely do their jobs, and run for the door when they think they can. If you are a responsible person and do what your supposed to and you make a mistake, they will take shifts form you.

    Advice to Management

    Open your eyes! You alienate your good employees and promote the bad ones.


  9. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BJ's Restaurants full-time

    Pros

    High volume, fast paced, great food

    Cons

    Poor management, favoritism to employees

    Advice to Management

    Be consistent


  10. "Glad I left !!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Trainer/Bartender in Katy, TX
    Former Employee - Server Trainer/Bartender in Katy, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BJ's Restaurants full-time (More than 5 years)

    Pros

    Laidback, co workers, flexibility

    Cons

    It's slow, not enough money for the work, horrible clientele, extremely long menu, coupons!!!!! They give away free food all the time, management is unprofessional don't care about there employees at all. They talk down to you and are extremely rude, if you are a female you will never move up.

    Advice to Management

    Be more professional, treat your employees how you want to be treated.


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