BJ's Restaurants Reviews | Glassdoor

BJ's Restaurants Reviews

Updated April 17, 2017
168 reviews

Filter

Filter


3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Greg Trojan
28 Ratings

168 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great culture, good money, and decent food (in 46 reviews)

  • Flexible Schedule and good tips (in 32 reviews)

Cons
  • long hours; no breaks for the most part (in 21 reviews)

  • If you become a manager your work life balance is pretty bad, food is sub par (in 8 reviews)

More Pros and Cons

  1. "Bartender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Pasadena, CA
    Current Employee - Bartender in Pasadena, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    It's ok. Management can be a pain at times but I guess it's the same everywhere

    Cons

    The customers can be quite rude sometimes. But same goes everywhere I suppose


  2. "Prep-cook"

    Star Star Star Star Star
    Former Employee - Student in San Antonio, TX
    Former Employee - Student in San Antonio, TX
    Doesn't Recommend

    I worked at BJ's Restaurants full-time (More than 5 years)

    Pros

    My co-workers were awesome and employees had one free meal per 8 hour shift

    Cons

    Grueling work, and my schedule was not respected

    Advice to Management

    Listen to and take care of your employees


  3. Helpful (1)

    "REALLY LARGE MENU"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Gainesville, FL
    Former Employee - Server in Gainesville, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at BJ's Restaurants part-time (Less than a year)

    Pros

    Good money can be made, opportunity for advancement and reward/recognition with green aprons and pins and bonuses a plus!

    Cons

    computer system and checkout process inefficient in comparison with other restaurants, menu way too large its like a college coursebook

    Advice to Management

    Corporate needs to specialize more in focusing the menu on its basics that its good at and stop trying to be a little bit of everything, it is WAY too large- Stop expanding the menu! Their is a lot of unnecessary things on it with southern and asian and healthy option cuisines and too many new menu rollouts (while also keeping off menu items too) that the kitchen can never be consistent in their cooking and its hard for staff to keep up and both of those gives the guest a non-consistently good experience. Stick to focusing on what you are good at as you are a Brewhouse. That means Pizza, Beer, Burgers, Salads, and Pizookies....THE END!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "An Ok Job For Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host/Hostess in Sacramento, CA
    Former Employee - Host/Hostess in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BJ's Restaurants part-time (More than a year)

    Pros

    Free meals, fun atmosphere, co-workers, discounts

    Cons

    No tips, very limited advancement, low pay, irregular hours

    Advice to Management

    Be professional


  6. "Good tips but not worth the stress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in San Mateo, CA
    Former Employee - Server in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BJ's Restaurants part-time (More than 3 years)

    Pros

    Busy, consistent, organized and good food!

    Cons

    Long ticket times for food and mistakes in the kitchen

    Advice to Management

    Improve communication


  7. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in San Antonio, TX
    Current Employee - Server in San Antonio, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at BJ's Restaurants part-time (More than 3 years)

    Pros

    You can make really great money for the work compared to other restaurants.
    Can make your section turn and burn, or casual evening and still make money either way you like!

    Cons

    Very few full time positions in each location so you do not qualify for the corporate health insurance discount. You will also be limited to 30hrs/wk so the company doesn't have to pay more for their balloon insurance plan.... Seriously? Man up Corporate and help your employees like every other major company does!
    Management style is atrocious for customer service industry. They just want to look good for corporate tracking their every move instead of actually trying to make the restaurant run better, they fudge all the numbers corporate receives!

    Advice to Management

    Enough with the coupons already! All it does is mostly bring in the riff raff and people who want free stuff without even signing up for a free rewards program....which is the audience the coupons, if any, should be given to, your loyal guests!


  8. "It's a Restaurant Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Los Angeles, CA
    Former Employee - Server in Los Angeles, CA

    I worked at BJ's Restaurants part-time (More than a year)

    Pros

    Laidback environment, great food, great beer

    Cons

    It's a high volume restaurant and therefore it's a stressful job.

    Advice to Management

    Don't forget that you're management.


  9. "Decent company to work for while looking for other opportunities."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Trainer/Bartender in Cupertino, CA
    Former Employee - Server Trainer/Bartender in Cupertino, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BJ's Restaurants full-time (More than 3 years)

    Pros

    Good camaraderie between team members
    Flexible schedule to accommodate various lifestyles.

    Cons

    Management treats you like a number, not a person.
    Managers play favorites and not merit based.

    Advice to Management

    I know it is not true in all locations, but at mine when I first started working there managers were great. They took care of their team members and knew how to motivate. LESS TURNOVER IN MANAGEMENT. In the few years we were there we went through 25+ managers. Constantly having to build rapport with new management every few months is very disheartening. The new managers didn't know anything about keeping their team members happy and motivated. They clearly only though about themselves and would throw a team member under the bus to save themselves any discomfort at the the drop of a hat.


  10. Helpful (1)

    "Server, Bartender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newark, CA
    Former Employee - Anonymous Employee in Newark, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at BJ's Restaurants full-time (More than 3 years)

    Pros

    Worked with some great people. Made good money and had los of fun at work.

    Cons

    Management didn't appreciate hard work. There were many times where i would stay and work a double shift or come in because someone called out sick, but it was never appreciated. Employees are expendable, management would even tell us that we were replaceable.

    Advice to Management

    Appreciate your staff


  11. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in San Rafael, CA
    Former Employee - Server/Waiter in San Rafael, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BJ's Restaurants full-time (Less than a year)

    Pros

    Managers and servers were very nice and qualified for there jobs!

    Cons

    The kitchen had no care in the world. I am not sure if it's the turn over rate they see. Even the kitchen manager was lost and confused. Far from organized. This would then cause a problem on the floor ( customers not getting correct or complete orders, orders taking about an hour, and sometimes not even made). In turn taking money away from servers tips. I decided to part ways with Bjs because it was simply intruding on my income!

    Advice to Management

    Retrain the kitchen. The army is only as good as its leader.


Showing 168 of 610 reviews
Reset Filters