BJ's Restaurants Reviews | Glassdoor

BJ's Restaurants Reviews

Updated May 17, 2017
208 reviews

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4.0
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Greg Trojan
42 Ratings

208 Employee Reviews

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Pros
  • Great culture, good money, and decent food (in 46 reviews)

  • Flexible Schedule and good tips (in 33 reviews)

Cons
  • long hours; no breaks for the most part (in 21 reviews)

  • If you become a manager your work life balance is pretty bad, food is sub par (in 8 reviews)

More Pros and Cons

  1. "I Have had a great team since starting however the turn over on staff is terrible, training someone new all the time."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Culinary Master in Rancho Santa Margarita, CA
    Current Employee - Culinary Master in Rancho Santa Margarita, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at BJ's Restaurants full-time (More than a year)

    Pros

    Great atmosphere, with good people. Good benefits, and a meal on your shift. Plus discounts.

    Cons

    Management doesn't know what they are doing. Scheduling is horrible, Labor hours are huge thing to them so management puts more work on every one else.

    Advice to Management

    Stop changing the schedule after posting it. Work with the team don't just wonder around aimlessly and play on your phones.


  2. "Hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Oviedo, FL
    Current Employee - Hostess in Oviedo, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BJ's Restaurants part-time (Less than a year)

    Pros

    Positive work environment
    Ability to advance in the company

    Cons

    Not guaranteed hours (getting cut early)


  3. "Great serving job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Murfreesboro, TN
    Former Employee - Server/Waiter in Murfreesboro, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at BJ's Restaurants part-time (More than a year)

    Pros

    friendly/helpful management
    Easy to navigate POS system
    Flexible hours

    Cons

    Management comes and goes -- trial and error -- not a terrible con

    Advice to Management

    Not much


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  5. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Pembroke Pines, FL
    Former Employee - Server in Pembroke Pines, FL
    Recommends
    No opinion of CEO

    I worked at BJ's Restaurants part-time (More than 3 years)

    Pros

    The money is always flowing.
    Everyone gets along, and hangs out after work. Family working environment.
    They promote within very fast and often.

    Cons

    No life, server schedule.
    No set hours and no guarantee check every two weeks. Working on tips.
    It's hard to leave when.


  6. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Frederick, MD
    Current Employee - Server in Frederick, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at BJ's Restaurants part-time (More than 3 years)

    Pros

    Very flexible schedule (uses hotschedules), great money for the work u put in, fastpaced if in a busy location, potential to meet cool people, very easy sidework, option to work doubles, employee discounts on food,

    Cons

    No teamwork, managers don't hold employees accountable for anything, will hire anyone even losers with no experience or ambition. Mandatory food running shifts. Managers come and go rather quickly, most don't care about anything other than numbers, if that. Playing favorites is a major issue, so even if u work really hard ur not always rewarded for it which is unfortunate. Not a lot of room for advancement even though they advertise that. Easy to cross train in other departments though if interested. There are NEVER any staff meetings to discuss problems or new food or anything really so problems never get resolved and issues remain indefinitely. There are major problems in the kitchen and I've heard that it's at almost every location. They need to train kitchen workers better and longer. Also need to schedule more workers in the kitchen especially on nights and weekends. Ticket times are unbelievable at times and it's quite often that the kitchen crashes.

    Advice to Management

    Listen to ur staff. Just because u run the store doesn't mean that ur employees don't know how to handle issues and solve easy problems. Praise hard work and acknowledge employees who go above and beyond. Also, don't hire just anybody.
    Also, train new workers longer and more extensively. It will prove more positive in the long run


  7. "Hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Puyallup, WA
    Former Employee - Hostess in Puyallup, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at BJ's Restaurants part-time (Less than a year)

    Pros

    The expectations of the job were very clear and the training was thorough. Everyone I worked with was friendly and after working in a Ma and Pa establishment, I enjoyed the corporate atmosphere where I was always guaranteed a break. Managers were also understanding when I called out once when I was sick. It was a good job considering the industry.

    Cons

    Any food industry job has the potential to be high stress and an endless grind of tasks that never felt fulfilling. But it's one of the best places to work if it's the industry you work in.


  8. "Great Managers & Co-Workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Culver City, CA
    Former Employee - Hostess in Culver City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BJ's Restaurants part-time (More than a year)

    Pros

    Always was aware of new policies
    Management backed up all of their employees when needed
    They truly cared about their employees

    Cons

    Dealing with the public is not easy.

    Advice to Management

    Keep it up!


  9. "Senior manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Mission Viejo, CA
    Current Employee - Senior Manager in Mission Viejo, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BJ's Restaurants full-time (More than 8 years)

    Pros

    Great coworkers and culture. Awesome meal perks.

    Cons

    Not enough resources to get the job done sometimes. Have to manage labor too tight sometimes.

    Advice to Management

    Loosen the leash a little.


  10. "Great place to make money without working 8 hours."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Reno, NV
    Current Employee - Server/Waiter in Reno, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BJ's Restaurants part-time (More than a year)

    Pros

    Place is always busy!! Great opportunity to make money and meet people. Management strong but gm needs to be genuine, he's not. Team not behind him. Other 2 very knowledgeable and capable!

    Cons

    Kitchen staff amazing but the kitchen is small for the volume of guests we try to accommodate which can take forever to serve to guest sometimes. Guests need to be more understanding and not so demanding!

    Advice to Management

    Be positive!! Be genuine! Be respectful!Because at the end of the day we are all people with lives and family.


  11. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in San Bruno, CA
    Former Employee - Server in San Bruno, CA
    Neutral Outlook
    No opinion of CEO

    I worked at BJ's Restaurants part-time (Less than a year)

    Pros

    Fast-paced (time goes by faster), everyone is friendly, customers are typically good people who do not cause gripe about minuscule things

    Cons

    Fast-paced (if you do not like fast environments things can get out of control for you), management can be either really good or extremely poor, customers can be mean and unnecessary, some people do not know how to serve, cooks can be terrrible

    Advice to Management

    Fire people who do not show up or show up late quite a bit, fire cooks who cause problems, be there for your employees


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