BJ's Restaurants Reviews | Glassdoor

BJ's Restaurants Reviews

Updated July 13, 2017
647 reviews

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647 Employee Reviews

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Pros
  • Good money is pretty regular if you get the good server sections (in 48 reviews)

  • Flexible Schedule and good tips (in 35 reviews)

Cons
More Pros and Cons

  1. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Frederick, MD
    Current Employee - Server in Frederick, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at BJ's Restaurants part-time (More than 3 years)

    Pros

    Very flexible schedule (uses hotschedules), great money for the work u put in, fastpaced if in a busy location, potential to meet cool people, very easy sidework, option to work doubles, employee discounts on food,

    Cons

    No teamwork, managers don't hold employees accountable for anything, will hire anyone even losers with no experience or ambition. Mandatory food running shifts. Managers come and go rather quickly, most don't care about anything other than numbers, if that. Playing favorites is a major issue, so even if u work really hard ur not always rewarded for it which is unfortunate. Not a lot of room for advancement even though they advertise that. Easy to cross train in other departments though if interested. There are NEVER any staff meetings to discuss problems or new food or anything really so problems never get resolved and issues remain indefinitely. There are major problems in the kitchen and I've heard that it's at almost every location. They need to train kitchen workers better and longer. Also need to schedule more workers in the kitchen especially on nights and weekends. Ticket times are unbelievable at times and it's quite often that the kitchen crashes.

    Advice to Management

    Listen to ur staff. Just because u run the store doesn't mean that ur employees don't know how to handle issues and solve easy problems. Praise hard work and acknowledge employees who go above and beyond. Also, don't hire just anybody.
    Also, train new workers longer and more extensively. It will prove more positive in the long run


  2. "Prep-cook"

    StarStarStarStarStar
    Former Employee - Student in San Antonio, TX
    Former Employee - Student in San Antonio, TX
    Doesn't Recommend

    I worked at BJ's Restaurants full-time (More than 5 years)

    Pros

    My co-workers were awesome and employees had one free meal per 8 hour shift

    Cons

    Grueling work, and my schedule was not respected

    Advice to Management

    Listen to and take care of your employees

  3. "Must like transitions to consider longevity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Broil Cook in Cleveland, OH
    Current Employee - Broil Cook in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BJ's Restaurants full-time (Less than a year)

    Pros

    They feed you if you work a 5 hour shift.

    Cons

    Have problems with communication and follow up. Huge turnover with limited work due to lack of training schedules. Frequent schedule changes, low moral, and little consideration.

    Advice to Management

    Descipline your team members, and follow through on job duties. Keep it professional and lead by example. Tighten your bolts or your ship will sink.


  4. "BJ's Restaurants International Mall Doral FL"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee in Huntington Beach, CA
    Former Employee - Anonymous Employee in Huntington Beach, CA

    I worked at BJ's Restaurants part-time (More than a year)

    Pros

    Flexible Schedule, friendly staff , good food.

    Cons

    Low pay, no benefits, bad tips


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Irvine, CA
    Former Employee - Senior Manager in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at BJ's Restaurants full-time (More than a year)

    Pros

    The mission statement is awesome. CRAFT does matter. Vision is great but from director level to GM level it's only a cover up to look good.

    Cons

    Never trust the director, GM's lack talent, they say it's the team experience but it's not about the team, they don't care. If u have integrity don't work here. It's a cheating game, if u are honest, u will be judged for doing the right thing

    Advice to Management

    Have a better tracking systems on comps, managers shouldn't drink in their own stores. If you tell the truth, you shouldn't be punished for it...allow good integrity vs. hearing what u want other managers to tell you!


  6. Helpful (1)

    "REALLY LARGE MENU"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Gainesville, FL
    Former Employee - Server in Gainesville, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at BJ's Restaurants part-time (Less than a year)

    Pros

    Good money can be made, opportunity for advancement and reward/recognition with green aprons and pins and bonuses a plus!

    Cons

    computer system and checkout process inefficient in comparison with other restaurants, menu way too large its like a college coursebook

    Advice to Management

    Corporate needs to specialize more in focusing the menu on its basics that its good at and stop trying to be a little bit of everything, it is WAY too large- Stop expanding the menu! Their is a lot of unnecessary things on it with southern and asian and healthy option cuisines and too many new menu rollouts (while also keeping off menu items too) that the kitchen can never be consistent in their cooking and its hard for staff to keep up and both of those gives the guest a non-consistently good experience. Stick to focusing on what you are good at as you are a Brewhouse. That means Pizza, Beer, Burgers, Salads, and Pizookies....THE END!


  7. "Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Puyallup, WA
    Former Employee - Hostess in Puyallup, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at BJ's Restaurants part-time (Less than a year)

    Pros

    The expectations of the job were very clear and the training was thorough. Everyone I worked with was friendly and after working in a Ma and Pa establishment, I enjoyed the corporate atmosphere where I was always guaranteed a break. Managers were also understanding when I called out once when I was sick. It was a good job considering the industry.

    Cons

    Any food industry job has the potential to be high stress and an endless grind of tasks that never felt fulfilling. But it's one of the best places to work if it's the industry you work in.

  8. "Great Managers & Co-Workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Culver City, CA
    Former Employee - Hostess in Culver City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BJ's Restaurants part-time (More than a year)

    Pros

    Always was aware of new policies
    Management backed up all of their employees when needed
    They truly cared about their employees

    Cons

    Dealing with the public is not easy.

    Advice to Management

    Keep it up!


  9. "An Ok Job For Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host/Hostess in Sacramento, CA
    Former Employee - Host/Hostess in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BJ's Restaurants part-time (More than a year)

    Pros

    Free meals, fun atmosphere, co-workers, discounts

    Cons

    No tips, very limited advancement, low pay, irregular hours

    Advice to Management

    Be professional


  10. "Senior manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Mission Viejo, CA
    Current Employee - Senior Manager in Mission Viejo, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BJ's Restaurants full-time (More than 8 years)

    Pros

    Great coworkers and culture. Awesome meal perks.

    Cons

    Not enough resources to get the job done sometimes. Have to manage labor too tight sometimes.

    Advice to Management

    Loosen the leash a little.


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