BMC Software Reviews in Austin, TX | Glassdoor

BMC Software Austin Reviews

22 reviews

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Austin, TX Area

2.5
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Peter Leav
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22 Employee Reviews

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Pros
Cons
  • a bit lack in work/life balance depending on your department (in 34 reviews)

  • Some senior management lack people management skill (in 16 reviews)

More Pros and Cons

  1. Helpful (2)

    "Groundhog day"

    Star Star Star Star Star
    Current Employee - Principal SQA Engineer in Austin, TX
    Current Employee - Principal SQA Engineer in Austin, TX

    I have been working at BMC Software full-time (Less than a year)

    Pros

    The people at BMC are great! They are supportive, friendly, and eager to do the best job they can in spite of things out of their control.

    Cons

    The primary focus is to pay off the debt incurred when going private. This means hiring staff in India and Israel and attempting to train them to be productive. The downside of this is that the people expected to train them are the sames ones buried under a workload that hasn't changed from when we had three times the staffing.

    Some of the upper management is honest and worth the trust of the employees. Others are less so. It can end up creating moments of toxicity.


  2. Helpful (2)

    "A great company with a great future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BMC Software full-time (Less than a year)

    Pros

    - Leadership (especially in Performance and Availability R&D) is best of class.
    - Progressive technical talent specializing in SaaS and PaaS has been acquired.
    - BMC as a business is well run and efficient, and compares far better in this regard than other companies of a similar size.

    Cons

    - IT Security policy is antiquated, driven by customer policy, and inhibits remote work, especially for modern DevOps workflows that support R&D.
    - Tech culture for some groups is in need of an overhaul (don't let this deter you, WE NEED YOU, to help us change!)
    - BMC legal's position on IP and OpenSource is antiquated and severely inhibits the culture and marketing opportunities the movement presents (We are trying to change this, WE NEED YOUR HELP!)

    Advice to Management

    - Staff up on A players within the groups that you wish grow. They will attract other A players.
    - Legal's IP and contract views in regards to OpenSource and that culture need to be adjusted, we are behind Microsoft and HP in OpenSource, this cannot continue.
    - IT Security policy needs to consider the effect that various initiatives have on remote workers and the culture of innovation and always on services.

    When these issues are addressed there will be nothing keeping this company from attracting A grade talent, or achieving the success that this talent ensures.


  3. Helpful (2)

    "Product Development Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Development Lead in Austin, TX
    Former Employee - Product Development Lead in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BMC Software full-time (Less than a year)

    Pros

    Nice Office. Excellent pay.

    Cons

    Horrible, horrible abusive culture. I could not get out fast enough. Pay is high for a reason. Managers bully and threaten employees into submission. Everyone is paranoid.

    Advice to Management

    Not sure what to say here. I don't see how BMC plans to be innovative when they beat up their engineers.


  4. "Find your fit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager (Sales) in Austin, TX
    Current Employee - Account Manager (Sales) in Austin, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at BMC Software full-time (More than a year)

    Pros

    Opportunity for advancement if achieving
    Good pay for senior reps

    Cons

    Inconsistent attention to various products


  5. Helpful (3)

    "Years of layoffs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Developer in Austin, TX
    Former Employee - Information Developer in Austin, TX

    I worked at BMC Software full-time (More than 10 years)

    Pros

    A great start but things have gotten really hard for many employees. Employee benefits are good while you work there.

    Cons

    Layoffs at least 1 a year for the last 7 years. Hard to maintain employee morale in face of so many layoffs.

    Advice to Management

    Be content with short term in employees in the face of the layoff history. Few people want to work for a company with such a history.


  6. Helpful (2)

    "Good pay, GREAT work-life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Developer in Austin, TX
    Former Employee - Senior Product Developer in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BMC Software full-time (More than 10 years)

    Pros

    Good, above average pay.
    GREAT work-life balance

    Cons

    Very top heavy chief officers
    constant restructuring and repositioning

    Advice to Management

    find one thing to be good at and stick with it instead of constantly trying fill every new technology that comes along


  7. Helpful (2)

    "Living in Interesting Times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead MSM SQA Engineer in Austin, TX
    Current Employee - Lead MSM SQA Engineer in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at BMC Software full-time (More than 10 years)

    Pros

    One of the great things about working at BMC is the people. Like any other workplace you have the mixture of personalities, but all in all everyone supports one another. I have found that you can make time for your family and yourself and not be treated as a slacker. Health benefits are good unless you are unable to take advantage of the HSA plan. The office has gone through a remodel and everyone that does not work from home still has an office rather than a cube farm. Training is recommended and supported as long as it does not interfere with your work and it doesn't cost BMC any additional dollars.

    Cons

    The QA organization has lost a number of people in the last year due to reductions and attrition. Management seems to think that they can just shuffle people around to take up the slack without understanding that the skill set needed to understand how to test a product thoroughly does not always easily translate to another product. Management talks about the greying of the R&D organization and how they need to address it without recognizing the knowledge they are losing because they are not acting fast enough for those retiring to pass that knowledge on. Management is also aware of the many single points of failure (staff that provides critical functions with no backup) yet make no obvious effort to address them. There is no career development in the R&D organization. Promotions are few and far between.

    Advice to Management

    BMC management is responsible for creating an environment that drove a number of developers and QAs to find work elsewhere. Instead of assuming they were ungrateful employees, make an effort to understand why they left and why they were not happy about leaving. The only way to improve things is to accept responsibility for that work environment and addressing the issues and concerns that came out of the exit interviews.


  8. Helpful (2)

    "Solid Company - Well Managed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Product Manager in Austin, TX
    Former Employee - Principal Product Manager in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at BMC Software full-time (More than 10 years)

    Pros

    BMC has great products, great customer focus, and a lean organization. Basically well managed with smart people.

    Cons

    Kind of a boring industry and a tough business - too heavy on mainframe culture.

    Advice to Management

    Quit squeezing the employees and ensure there is room to advance.


  9. Helpful (2)

    "A company in transition"

    Star Star Star Star Star
    Current Employee - Sales Specialist in Austin, TX
    Current Employee - Sales Specialist in Austin, TX
    Negative Outlook
    Disapproves of CEO

    I have been working at BMC Software full-time (More than 3 years)

    Pros

    Great people, very good training

    Cons

    A company in transition, losing what was a very good sales culture

    Advice to Management

    Need retention program


  10. Helpful (2)

    "It was a great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Austin, TX
    Former Employee - Software Developer in Austin, TX
    Recommends
    Disapproves of CEO

    I worked at BMC Software full-time (More than 8 years)

    Pros

    I would work for them again. The company has recently privatized. Hopefully, this will be for the benefit of the company and it's employees. Everyone I worked with was very competent and knowledgeable. The visibility between sales, marketing, development and support was the best I have seen. There were many good customer relationships. Feedback from the customer often directed the product development which resulted in rich, fully-functioned products.

    Cons

    Employment was unstable. Working with groups in non-US time-zones became a challenge.


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