BMO Financial Group Reviews in Calgary, AB | Glassdoor

BMO Financial Group Calgary Reviews

27 reviews

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Calgary, AB (Canada)

2.5
StarStarStarStarStar
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Approve of CEO
BMO Financial Group Chief Operating Officer Darryl White
Darryl White
0 Ratings

27 Employee Reviews

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Pros
  • work life balance, friendly staff (in 124 reviews)

  • Pretty good payment, friendly work environment (in 104 reviews)

Cons
More Pros and Cons

  1. "Branch Manager role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Calgary, AB (Canada)
    Current Employee - Branch Manager in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BMO Financial Group full-time (More than 10 years)

    Pros

    Good company supportive and room for growth within your career. Customer centric and supportive of overall clients needs and overall financial goals

    Cons

    Pressure of sales and lack of staffing when on vacation etc managing staff and consistently motivating staff to uphold companies values.

    Advice to Management

    Have a backup plan to support the branches


  2. Helpful (1)

    "Financial Services Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Manager in Calgary, AB (Canada)
    Former Employee - Financial Services Manager in Calgary, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Ability to interact with great customers

    Cons

    Not a company I would work for again. Excessive pressure to sell, often to the point where there was a huge temptation to put your personal performance ahead of customer needs

    Advice to Management

    Be honest to the public, employees and yourselves. Spend some time on the front lines assessing the actual impact policy changes make to customers and employees and less time in your ivory tower.

  3. "FSM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Manager in Calgary, AB (Canada)
    Former Employee - Financial Services Manager in Calgary, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BMO Financial Group full-time (More than 3 years)

    Pros

    Great training environment. They spare no expense sending you to Toronto and in my case that meant a plane ride.

    Cons

    A poor manager can ruin your career. A CEO that is disconnected with reality. His moto is if we raise targets it will push people to work harder. Lack of technology makes everything cumbersome. They only care about the mobile app/ consumer website which is great for the customer just not good for the staff.


  4. "Good Environment, Really Sales Focused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Calgary, AB (Canada)
    Former Employee - Customer Service Representative in Calgary, AB (Canada)
    Recommends

    I worked at BMO Financial Group full-time (More than a year)

    Pros

    Great Benefits, Good Work Schedule, Good Network of Professionals, Fun Environment

    Cons

    Very Sales Focused, Pressured to emphasize sales over customer service

    Advice to Management

    Be clear on the priorities, they were muddled between high sales, quick line management, and superior customer service.


  5. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Calgary, AB (Canada)
    Former Employee - Customer Service Representative in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits, competitive pay, prestige, communication, team work

    Cons

    Hours, angry customers, poor training, selling capabilities

    Advice to Management

    Pay more attention to your employees


  6. Helpful (1)

    "Financial Services Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Manager in Calgary, AB (Canada)
    Former Employee - Financial Services Manager in Calgary, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BMO Financial Group (More than a year)

    Pros

    easy to get in,good training

    Cons

    terrible policies, squeeze employee, don't care customers' feeling

    Advice to Management

    be nice to employee


  7. "Customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Calgary, AB (Canada)
    Current Employee - Customer Service Representative in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BMO Financial Group full-time (Less than a year)

    Pros

    Nice environment, very friendly staff - I worked in different locations and loved each one.

    Cons

    They changed their hours, sometimes they put me just half hour short on most days and make me work a 12 hour shift to cover the multiple half hours i leave early - which doesn't really make sense.

  8. Helpful (2)

    "Anti family/ student workplace. Low pay. Poorly managed. Bank staff need to get unionized or will get walked all over."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Calgary, AB (Canada)
    Current Employee - Customer Service Representative in Calgary, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BMO Financial Group full-time (More than a year)

    Pros

    Frontline staff are dedicated and work hard. Overworked and underpaid

    Cons

    Company wants full availability and flexibility 7 days a week so if you have a family or go to school part time then look elsewhere. Company as created it's own brain drain!


  9. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Calgary, AB (Canada)
    Current Employee - Analyst in Calgary, AB (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Experience, rich sources available for self learner. worked in a business community, good team relationship and management is able to provide help for your success.

    Cons

    Micro-management, poorly designed operating osystem, too many department involved to get a single job done. Less opportunities for new comers to get promotion.


  10. "assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Calgary, AB (Canada)
    Current Employee - Administrative Assistant in Calgary, AB (Canada)
    Recommends
    Positive Outlook

    I have been working at BMO Financial Group part-time (More than 3 years)

    Pros

    flexible,great place to work lot of opportunities to grow

    Cons

    not much to share about the cons

    Advice to Management

    lalalalalalalalalalal


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