BMO Financial Group Reviews in Calgary, AB | Glassdoor

BMO Financial Group Calgary Reviews

Updated February 27, 2017
27 reviews

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Calgary, AB, Canada Area (Canada)

2.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
BMO Financial Group President and CEO, BMO Financial and Director Bill Downe
Bill Downe
15 Ratings

27 Employee Reviews

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Pros
  • BMO has always offered me with great work-life balance (in 95 reviews)

  • Workable environment and good benefits (in 87 reviews)

Cons
  • Work life balance has gotten worse over time (in 39 reviews)

  • Hard to move up from my position but good since entry level (in 22 reviews)

More Pros and Cons

  1. "Branch Manager role"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Calgary, AB (Canada)
    Current Employee - Branch Manager in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BMO Financial Group full-time (More than 10 years)

    Pros

    Good company supportive and room for growth within your career. Customer centric and supportive of overall clients needs and overall financial goals

    Cons

    Pressure of sales and lack of staffing when on vacation etc managing staff and consistently motivating staff to uphold companies values.

    Advice to Management

    Have a backup plan to support the branches


  2. "FSM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Manager in Calgary, AB (Canada)
    Former Employee - Financial Services Manager in Calgary, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BMO Financial Group full-time (More than 3 years)

    Pros

    Great training environment. They spare no expense sending you to Toronto and in my case that meant a plane ride.

    Cons

    A poor manager can ruin your career. A CEO that is disconnected with reality. His moto is if we raise targets it will push people to work harder. Lack of technology makes everything cumbersome. They only care about the mobile app/ consumer website which is great for the customer just not good for the staff.


  3. "Good Environment, Really Sales Focused"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Calgary, AB (Canada)
    Former Employee - Customer Service Representative in Calgary, AB (Canada)
    Recommends

    I worked at BMO Financial Group full-time (More than a year)

    Pros

    Great Benefits, Good Work Schedule, Good Network of Professionals, Fun Environment

    Cons

    Very Sales Focused, Pressured to emphasize sales over customer service

    Advice to Management

    Be clear on the priorities, they were muddled between high sales, quick line management, and superior customer service.


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  5. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Calgary, AB (Canada)
    Former Employee - Customer Service Representative in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits, competitive pay, prestige, communication, team work

    Cons

    Hours, angry customers, poor training, selling capabilities

    Advice to Management

    Pay more attention to your employees


  6. Helpful (1)

    "Financial Services Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Manager in Calgary, AB (Canada)
    Former Employee - Financial Services Manager in Calgary, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BMO Financial Group (More than a year)

    Pros

    easy to get in,good training

    Cons

    terrible policies, squeeze employee, don't care customers' feeling

    Advice to Management

    be nice to employee


  7. "Customer service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Calgary, AB (Canada)
    Current Employee - Customer Service Representative in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BMO Financial Group full-time (Less than a year)

    Pros

    Nice environment, very friendly staff - I worked in different locations and loved each one.

    Cons

    They changed their hours, sometimes they put me just half hour short on most days and make me work a 12 hour shift to cover the multiple half hours i leave early - which doesn't really make sense.


  8. Helpful (1)

    "Anti family/ student workplace. Low pay. Poorly managed. Bank staff need to get unionized or will get walked all over."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Calgary, AB (Canada)
    Current Employee - Customer Service Representative in Calgary, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BMO Financial Group full-time (More than a year)

    Pros

    Frontline staff are dedicated and work hard. Overworked and underpaid

    Cons

    Company wants full availability and flexibility 7 days a week so if you have a family or go to school part time then look elsewhere. Company as created it's own brain drain!


  9. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Calgary, AB (Canada)
    Current Employee - Analyst in Calgary, AB (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Experience, rich sources available for self learner. worked in a business community, good team relationship and management is able to provide help for your success.

    Cons

    Micro-management, poorly designed operating osystem, too many department involved to get a single job done. Less opportunities for new comers to get promotion.


  10. Helpful (2)

    "Worst job ever for pregnancy!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Okotoks, AB (Canada)
    Current Employee - Customer Service Representative in Okotoks, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You meet some nice workers like the tellers and the fsm that work there butts off and don't get anything good for it.

    Cons

    Sale targets are ok of they didn't harassed you everyday to meet your target goal and stand by you watching you like a hawk looking if you asked the customer everything about there life and get personal with them. Customers get fustrated all the time by the stupid questions but the bank doesn't care about the stress it causes to the employees and how angry the customers get and yell at you. Nope as long as you do good on your sale targets they are happy why?! Because at the end of the year the managers get big bonuses that they don't share with the tellers and say oh maybe next year will do better. They are liars and don't care about the employees. Short term disability leave is a joke to pregnant woman stress at work doesn't count as a medicial reason nope not even that the stress may cause pre-term labor and from stress you get nauseas which leads to vomiting lost of appetite, diziness and dehydration. The doctor notes mean nothing to them you have to come and work if you don't u can go on leave but you don't get paid. with the wage you get there which is nothing its hard to go on unpaid leave because you can't save enough money becauee every paycheck goes towards bills and food that barely even covers it. Oh and the raise of 0.30$ is a joke and you might not even get one if you don't do amazing on your sales. You can go good but not goos enough for them. And also part-time employees sometimes need more hours to feed there families and they won't give it to them why?! Oh can't go over the budget even though we are short staffed and can barely go on break without being asked to go out and help on the floor and then continue lunch at a later time and the two 15 min break that we are allowed to forget about it you will never ever see those. In conclusion worst company ever as soon as i go on maternity leave if they will even give it to me i will erase them completely from my memorie that i have ever worked there.


  11. "assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Calgary, AB (Canada)
    Current Employee - Administrative Assistant in Calgary, AB (Canada)
    Recommends
    Positive Outlook

    I have been working at BMO Financial Group part-time (More than 3 years)

    Pros

    flexible,great place to work lot of opportunities to grow

    Cons

    not much to share about the cons

    Advice to Management

    lalalalalalalalalalal


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