BMO Financial Group Reviews in Vancouver, BC | Glassdoor

BMO Financial Group Vancouver Reviews

Updated February 9, 2017
58 reviews

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Vancouver, BC, Canada Area (Canada)

3.4
Star Star Star Star Star
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Approve of CEO
BMO Financial Group President and CEO, BMO Financial and Director Bill Downe
Bill Downe
32 Ratings

58 Employee Reviews

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Pros
Cons
  • Work life balance can be compromised if you do not set clear boundaries (in 36 reviews)

  • But the good part is that CSR's have really easy sales targets (in 45 reviews)

More Pros and Cons

  1. "Great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Account Manager, Midmarket in Vancouver, BC (Canada)
    Current Employee - Commercial Account Manager, Midmarket in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BMO Financial Group (More than 3 years)

    Pros

    Fantastic team who truly care about the client. The commercial bank where I worked has a good attitude towards promoting people and moving compensation as performance justified it.

    Cons

    Still a bank - compensation differential between the best and worst on our sales team is not nearly big enough for the difference in our work levels.

    Advice to Management

    Fix the technology, make the process more efficient, and generally just let me do the work I want to do to achieve the results you want.


  2. Helpful (1)

    "Time to find a new job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Manager in Vancouver, BC (Canada)
    Current Employee - Financial Services Manager in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at BMO Financial Group full-time (More than a year)

    Pros

    - Good benefits
    - Good work/life balance
    - Employee perks at other retailers

    Cons

    - Very very sales focused
    - Sales targets are the same for someone at the busiest branch vs someone at the slowest branch.
    - Very poor training - Been here for 2 years and am about 90% self-taught
    - A LOT of micro-managing
    - Poor bonus structure (40% is based on whether or not a customer "recommends" you)

    Advice to Management

    Create a better environment where employees want to succeed.


  3. "csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Csr1 in Vancouver, BC (Canada)
    Current Employee - Csr1 in Vancouver, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at BMO Financial Group (More than 3 years)

    Pros

    people , coworkers, not much else

    Cons

    bonus structure, sales targets, pay, scorecard weighted on marketplace, poor bank mangers

    Advice to Management

    hire bank mangers that care for staff


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  5. "Commercial Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Account Manager in Vancouver, BC (Canada)
    Current Employee - Commercial Account Manager in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at BMO Financial Group full-time (More than a year)

    Pros

    Great training that lasts up to 9 months. Flown to various cities to go over training and credit.

    Cons

    Lower than industry average salaries.


  6. "good company to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Csr1 in Vancouver, BC (Canada)
    Current Employee - Csr1 in Vancouver, BC (Canada)
    Recommends
    Positive Outlook

    I have been working at BMO Financial Group part-time

    Pros

    They accept me as no industry experience

    Cons

    managers changed to often and it is a struggle to adjust to different styles of management

    Advice to Management

    Cutting down CSRs is not a good idea


  7. "Banking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainee-CSR in Vancouver, BC (Canada)
    Current Employee - Trainee-CSR in Vancouver, BC (Canada)
    Recommends
    Positive Outlook

    I have been working at BMO Financial Group part-time (More than a year)

    Pros

    Treat employees well, good benefits, nice management, treat clients well, familiar with community

    Cons

    Smaller branch, salary, training could be more structured, better organization, make improvements and better work environment, create better efficiency.

    Advice to Management

    To see things from the Point of view of CSRs and address issues that could makes things more efficient for assistant manager and for entry level employees.


  8. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Surrey, BC (Canada)
    Current Employee - Anonymous Employee in Surrey, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BMO Financial Group part-time (More than a year)

    Pros

    very good working environment, great culture and always try to provide the best customer service to clients and contribute to the community.

    Cons

    Salary is not as high as other financial institution. Because BMO is reforming to the digital banking, branches are lack of employees and customer always complain about it.

    Advice to Management

    it's nice to have the "E-Deposit" option on the BMO smartphone app and extent the business hours for some markets and branches.


  9. "FSM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    able to adapt new changes, listen to employees' concerns

    Cons

    too much changes happening, and too sales oriented.
    too much pressure on employees.
    do not promote hard workers, instead, only promote people with powerful backgrounds/ powerful family.

    Advice to Management

    look deep into people who work hard and are actual loyal to bank.
    care more about their own employees, instead of cutting hours and people away, really listen to what lower management team needs.


  10. "Financial Services Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Doesn't Recommend

    I worked at BMO Financial Group full-time (More than a year)

    Pros

    I liked the people I worked with

    Cons

    Management was never very helpful


  11. Helpful (1)

    "An institution with a heart and a brain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Vancouver, BC (Canada)
    Current Employee - Branch Manager in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BMO Financial Group full-time (More than 3 years)

    Pros

    The vision - everything is for the customer experience
    The brand promise - means being real and connecting with customers, making a difference in their lives with your guidance, and collaborating by working towards a common goal
    Employee promise - turning potential into performance
    Community involvement - lots of opportunity to make a difference

    Cons

    Internal systems sometimes clunky as focus is on customer-facing technology
    Industry challenges with profitability means the workload can be heavy at times (although this same thing happens everywhere now)

    Advice to Management

    Spend the money to upgrade internal network



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