BMW Financial Services Reviews

Updated Jun 22, 2020

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3.4
60%
Recommend to a Friend
90%
Approve of CEO
BMW Financial Services CEO   Ian Smith
Ian Smith
8 Ratings
Pros
  • "Great benefits, great leadership, diverse environment, awesome employee lease program(in 16 reviews)

  • "Excellent benefits package together with a fantastic work environment with amazing facilities(in 14 reviews)

Cons
  • "New people receive a few short weeks of training before they get thrown into working the high volume call center(in 8 reviews)

  • "Transition from temp agency to BMW was rough(in 6 reviews)

More Pros and Cons
  1. "Amazing Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lease End Specialist in Hilliard, OH
    Recommends
    Positive Outlook

    I worked at BMW Financial Services full-time for more than 3 years

    Pros

    Great benefits, great leadership, diverse environment, awesome employee lease program.

    Cons

    The schedule. But it's not that big of a deal.

  2. "Great place to work"

    4.0
    Former Employee - Anonymous Employee 

    I worked at BMW Financial Services full-time for less than a year

    Pros

    Be on time, do your work and everything is going to be fine.

    Cons

    I just think they should pay more.


  3. Helpful (1)

    "Great Place To Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advocate in Hilliard, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BMW Financial Services full-time for less than a year

    Pros

    Comparable wages/bonus/paid benefits/401K/professional yet fun work environment/advancement opportunities

    Cons

    Some process need to be/are still being updated, but the company has a mindset for constant improvement

  4. "IQS/Genius"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Neutral Outlook
    No opinion of CEO

    I have been working at BMW Financial Services full-time for more than a year

    Pros

    Pay was recently increased. Great benefits. No weekends.

    Cons

    No flexibility. Extreme micromanagement. Business goals before people. Not open to employee feedback.

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  5. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodcliff Lake, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BMW Financial Services full-time for more than 5 years

    Pros

    The company has a lot to offer. Great benefits, great people, great work/life balance, family like culture.

    Cons

    Do not expect to move up in the organization if you are not willing to relocate/live internationally.

  6. "Good culture and benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bankruptcy Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BMW Financial Services full-time for more than 5 years

    Pros

    Great benefits. very diverse employees.

    Cons

    Very political. Average pay.

  7. "Terrible Place to Work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Advocate in Hilliard, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at BMW Financial Services full-time for more than 3 years

    Pros

    Health Insurance Generous PTO Reasonably Priced Cafeteria

    Cons

    Opportunities for growth are few and far between, managers will string you along for months and make you think that they are developing you for a new opportunity within the company when they really aren’t. Call center was very understaffed. Training is very poor. New people receive a few short weeks of training before they get thrown into working the high volume call center. Unless you want a career in a call center forever, I would stay away from this job, there aren’t many skills that you can carry to other jobs. Outside of benefits, they don’t compensate well for the amount of work you’re expected to do. Stay away unless you are looking for something short term, they will not provide references or recommendations if you decide to move on to another employer so don’t waste your time. Technology is very outdated so systems often go down and run slow and managers and IT will pretend like nothing is wrong when you report an issue.

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  8. Helpful (1)

    "WORST job I've ever had"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Relations in Dublin, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BMW Financial Services full-time for more than 3 years

    Pros

    I have nothing positive to say

    Cons

    This was the worst job I ever had. I would prefer working as a custodian, cleaning up actual human waste. I worked in the Customer Relations area, specifically IQS, Genuis, and the electric vehicle division. Very high call volumes, back to back brutal customer calls, verbal abuse from customers with no support or assistance from management. I was a contract employee the entire 2.5yrs, had perfect stats and a perfect scorecard. BMW does not care about their employees. The building is staffed 95% contract employees from Dawson and Innosource. I had customers regularly tell me to "go kill yourself," and management did nothing to help me. I was never offered a fulltime BMW position. I advise you to please not work here; I wouldn't recommend this job to my worst enemy.

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  9. "Nice place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Hilliard, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BMW Financial Services full-time for more than 10 years

    Pros

    Positive attitude amongst the company.

    Cons

    Very flat organization. Promotions are limited and competitive.

    Continue reading
  10. "Solid work environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reporting Analyst in Hilliard, OH
    Neutral Outlook

    I have been working at BMW Financial Services full-time for more than 5 years

    Pros

    Benefits are great. People are very friendly. Cafeteria on site.

    Cons

    Benefits are slowly shrinking. Organization is pretty flat, so opportunities to "move up" are very limited.

Found 131 reviews