BMW Financial Services Reviews | Glassdoor

BMW Financial Services Reviews

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Found 116 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
45%
Recommend to a Friend
67%
Approve of CEO
Ed Robinson
52 Ratings
Pros
Cons
  • "Contractors through Dawson, who surpass the results (collections) of their BMW counterparts are not recognized nor considered for full time positions(in 7 reviews)

  • "It is a fancy call center in some parts of the building(in 7 reviews)

More Pros and Cons
  1. "It was great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at BMW Financial Services full-time

    Pros

    Great attitude and fun workplace

    Cons

    Not a lot of money

    Advice to Management

    Talk to employees more

    BMW Financial Services2019-01-03
  2. "Decent job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at BMW Financial Services full-time for more than a year

    Pros

    Awesome coworkers & great perks. Wonderful cafeteria!

    Cons

    Lack of Communication during the training process. Transition from temp agency to BMW was rough. Again, communication. Pay was subpar

    BMW Financial Services2019-03-26
  3. "Customer service representative for bmw fs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BMW Financial Services full-time for more than 2 years

    Pros

    Good pay, paid vacation time and good benefits, company car after 1 year

    Cons

    Long hourse, high call volumes

    BMW Financial Services2019-01-30
  4. "Costumer Advocate Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hilliard, OH
    Doesn't Recommend

    I worked at BMW Financial Services full-time for more than 2 years

    Pros

    Good benefits; the company adopts some recent research recommendations

    Cons

    Unnecessary, fixable pressure on most Mondays. High turnover and no serious effort is done to prevent it.

    Advice to Management

    You are good at predicting those days that incredibly stressful, so do something about it. Try to deal with the turnover or hire more people.

    BMW Financial Services2018-10-26
  5. Helpful (1)

    "QA specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hilliard, OH

    I have been working at BMW Financial Services full-time for more than 20 years

    Pros

    good work life balance (depends on delivery)

    Cons

    -No Oppurtunities(depends on project) -Old techniques -Poor cafeteria ,not much facilities

    BMW Financial Services2018-10-19
  6. "CR1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at BMW Financial Services full-time

    Pros

    Monday-Friday abd always get to leave st 6 on Friday

    Cons

    Late nights until 9 some days

    Advice to Management

    When mistakes are made hoo on it ASAP. Don’t email them a week later when you forget about the mistake you nade

    BMW Financial Services2018-10-02
  7. "Costumer service"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at BMW Financial Services

      Pros

      Good company and nice work environment

      Cons

      Terrible benefits, very little PTO

      BMW Financial Services2018-09-11
    • "EOT Specialist through Dawson"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at BMW Financial Services full-time

      Pros

      Great community/ corporate events. You think you'll be hired in 60-90 days for good performance before realizing you're a year in and it was a lie.

      Cons

      No clear explanation of PTO vs regular time off. Contractors through Dawson, who surpass the results (collections) of their BMW counterparts are not recognized nor considered for full time positions.

      Advice to Management

      Instruct your third party agencies to tell the truth about being hired on full time. I took more than a $4 pay cut to take a chance on this position, and had to leave because a 3p recruiter lied on BMW's behalf.

      BMW Financial Services2018-08-21
    • "BMW FS"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Communications Specialist in Columbus, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at BMW Financial Services full-time for more than 6 years

      Pros

      Great benefits and team leads

      Cons

      Tough scheduling weekends and late nights

      Advice to Management

      Keep communication open.

      BMW Financial Services2018-08-01
    • "Awesome"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Class A Truck Driver in Livermore, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at BMW Financial Services full-time for more than a year

      Pros

      People trying and has a relaxing atmosphere

      Cons

      I can't think of any cons

      Advice to Management

      None

      BMW Financial Services2018-05-23
    Found 116 reviews