BT Reviews in Ireland | Glassdoor

BT Ireland Reviews

Updated June 28, 2017
21 reviews

Filter

Filter

Ireland

1.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
BT CEO Gavin Patterson
Gavin Patterson
0 Ratings

21 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Account Manager in Dublin, Co. Dublin (Ireland)
    Former Employee - Enterprise Account Manager in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT full-time (More than 8 years)

    Pros

    Good structures, good pay, good support from pre sales, good people, good work balance,

    Cons

    Always need to justify sales for commission, too many restructures, limited parking for staff, extremely hard for pay rise, politics can be a problem for some

    Advice to Management

    stop changing structures or plan that have work in the past.


  2. "Ireland is a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Engineer in Dublin, Co. Dublin (Ireland)
    Current Employee - Senior Network Engineer in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BT full-time (More than 8 years)

    Pros

    1. Small handful of decent senior people in HR, Legal, Wholesale and the former head of Sales
    2. Some good people hidden in pockets in the company that care about customers
    3. BT Young Scientist is an amazing event run by teams on the ground
    4. Survive here and you can survive anywhere but will have scars to prove it
    5. Flexiblity to work for home is good but abused by most

    Cons

    1. Horrible culture thats about perception and not delivery
    2. Senior leaders dont know the meaning of accountability, like to undermine, too much BS with politics and management cliques
    3. Performance reviews are a joke, you are never rewarded fairly, people are bullied out and real issues are not dealt with
    4. Dropping Great Place to Work was a shocking decision
    5. No Product leadership outside of Wholesale, finger pointing and blaming Managed Services, IT and Networks for issues
    6. Strategy is made up of shuffling the deck charis with the same rubbish rolled out at kick off events each year
    7. No investment with the same old story with submitted budgets ripped up by finance each budget cycle
    8. Leaky bucket with internal news ending up with customers and the MD having to explain to them

    Advice to Management

    1. UK need to sort out the mess in Ireland and start with cutting the ESAT people
    2. Treat people like people and learn empathy, can you stop bullying people
    3. Get a proper strategy once and for all.
    4. Stop looking at Eir and Voda, get our own house sorted.
    5. Invest in people on the ground not in leaders as they dont work.
    6. Pay people the market rate and judge performance fairly, give us the right bonus for the work we do
    7. Be accoutable and stop the politics
    8. bring the good people together to make a difference

  3. Helpful (1)

    "Awful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend

    Pros

    Good colleagues and made some good friends

    Cons

    Very political
    Terrible company to work for, I have seen people being actively managed out and bullied in the workplace
    Expected to work all day every day with little acknowledgment or additional pay and when you have worked all the hours and gone above and beyond, you are rewarded with an equally unfair review process whereby you are told you 'achieved standard'

    Advice to Management

    Value your employees - I have seen some excellent employees worked to the ground with little or no reward and forced to leave


  4. "Credit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Credit Control Officer/Billing Analyst in Artane (Ireland)
    Former Contractor - Credit Control Officer/Billing Analyst in Artane (Ireland)

    I worked at BT as a contractor (Less than a year)

    Pros

    None - outdated systems overall poor team

    Cons

    Bad atmosphere in work place

    Advice to Management

    Listen to staff more


  5. Helpful (2)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook

    I have been working at BT full-time (More than 10 years)

    Pros

    Flexibility - homeworking
    Great staff - excluding management
    Healthcare
    Sharesave scheme

    Cons

    Punitive performance management culture
    Inexperienced managers - many managers unsuitable to manage people
    No innovation
    Don't listen to staff or customers

    Advice to Management

    Clear out ineffective middle management and recruit and train experienced managers who will develop employees. Get rid of archaic punitive performance management system.
    Treat your people with the respect they ðeserve


  6. "Wireless Programme Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Manager in Dublin, Co. Dublin (Ireland)
    Former Employee - Programmer Manager in Dublin, Co. Dublin (Ireland)
    Neutral Outlook

    I worked at BT full-time (More than 10 years)

    Pros

    Good exposure , challenging client projects , good career prospects to move around BT Global , good stock options

    Cons

    Can work in a company but in some instance never actually meet some colleagues .

    Advice to Management

    Look for abilities and strengths within candidates beyond their immediate roles so as to identify potential suitability for other roles within BT, with training assistance.


  7. "Avoid at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BT full-time (More than 3 years)

    Pros

    VHI, ability to work from home, good staff at the coal-face.

    Cons

    Culture of managing high earners out rather than offering redundancy. Bullying is rampant but ignored. Deliberately putting staff in stressful and difficult situations to force them to leave is dangerous and irresponsible. Turnover is very high, and they type of experience you have dependent entirely on who your line manager is. Work life balance was terrible, pressure to work as many weekends and late nights as possible.

    Management turnover is very high too, so there's little to no consistency in the management of the company.

    Advice to Management

    Your people are a valuable resource, not a cost. Your company will continue to wallow until you realise that.

  8. "Not a nice place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Dublin, Co. Dublin (Ireland)
    Former Employee - Consultant in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BT full-time (More than 3 years)

    Pros

    Flexible working and good people at staff level.... .. Z

    Cons

    Politics are huge problem and managers are awful, most decent people in solutions team have left as they are now just concentrating on wholesale and small product deals

    Advice to Management

    Appreciate your staff


  9. "Great company, a bit like a Government body"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Network Engineer in Dublin, Co. Dublin (Ireland)
    Current Contractor - Network Engineer in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BT as a contractor (More than 5 years)

    Pros

    Lots of scope for things to do, people are nice, it seems progressive. they are flexible when working from home.

    Cons

    Big wheels turn much slower, also documentation, having to jump through hoops to get things done

    Advice to Management

    In house technology needs to improve. BYOB etc.


  10. "working for BT Ireland"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Dublin, Co. Dublin (Ireland)
    Former Employee - Senior Account Manager in Dublin, Co. Dublin (Ireland)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at BT full-time (More than 5 years)

    Pros

    Some much sale support to win deals but none for customer issues.

    Cons

    but none for customer issue, red tape process

    Advice to Management

    listen to the bottom of the food chain more.


Showing 21 of 1,903 reviews
Reset Filters