BT Reviews in London, England | Glassdoor

BT London Reviews

Updated June 20, 2017
279 reviews

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London, England (UK)

3.4
Star Star Star Star Star
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BT CEO Gavin Patterson
Gavin Patterson
76 Ratings

279 Employee Reviews

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Pros
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More Pros and Cons

  1. "Mixed bag"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in London, England (UK)
    Current Employee - Principal Consultant in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BT full-time (More than 10 years)

    Pros

    some really innovative projects and get to work on stuff with a big impact. Ability to move around a large company and experience different roles/environments

    Cons

    Constant efficiency challenges mean that resources are pared down to a minimum and the work stress is increasing. Such a large organisation means often things don't get done or it's hard to coordinate

    Advice to Management

    simplify the organisation. Fewer small teams and clearer responsibilities. The strategy is good but the coordination to get there isn't always helpful


  2. "Information Security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Manager in London, England (UK)
    Current Employee - Security Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BT (More than 3 years)

    Pros

    Excellent line management support. Open door policy by senior management who are approachable. Good benefits to employees. Work colleagues co-operative and friendly and also very experienced.

    Cons

    Promotion can take a number of years.


  3. "Very professional but demanding...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT full-time (More than 8 years)

    Pros

    Very results focused.
    Believes in and supports flexible working.
    Good career paths esp. for the bright and young.
    Very decent compensation.

    Cons

    Very demanding - you can end up spending a lot of time in the office
    Not very social
    Large organisation so can get siloed sometimes

    Advice to Management

    Make the environment more fun...


  4. "Continual Disruptive Changes in Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in London, England (UK)
    Former Employee - Sales Manager in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BT full-time (More than 8 years)

    Pros

    In the early days as part of BT Enterprises, we had people who knew the directories marketplace and the freedom to make decisions quickly to capitalise on opportunities. The salary, bonuses and benefits were really good, along with the flexibility to work from home. It was a challenging but motivational environment.

    Cons

    There were far too many changes at the top and as time went by, more and more of the senior management team that were appointed did not have the required knowledge of the sector to make positive changes. In fact, subject matter experts within the business were not consulted and poor decisions were made. Far too much time was spent reporting 'justifying' up the line (without effective reporting systems in place) and 'headmaster' type operation reviews, where the 'head honcho' would interrupt and assume rather than listen, learn and then provide the leadership that was needed, be it advice, support, direction, coaching etc.

    Advice to Management

    Eliminate the 'old school' command and control (abuse of position and authority) methodology in favour of what's relevant and current today. Drop the egos and focus on developing your people, especially the new first line managers who could be tomorrows leaders.


  5. "Good team, weaker upper management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist in London, England (UK)
    Current Employee - Talent Acquisition Specialist in London, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at BT full-time (Less than a year)

    Pros

    Strong supportive work dynamic with direct colleagues, great support infrastructure. For a large corporate company there is a good amount of autonomy here

    Cons

    Upper management are detached from day to day responsibilities and there is a fair bit of cloak and dagger behind the scenes

    Advice to Management

    Communicate with your team more transparently and be more responsible to them


  6. "Test Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Test Analyst VV&T in London, England (UK)
    Former Employee - Senior Test Analyst VV&T in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT (Less than a year)

    Pros

    Excellent work-life balance. Opportunities for personal and professional growth.

    Cons

    Hierarchical and slow operations. Management not providing enough information to the teams.

    Advice to Management

    None.


  7. "Producer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in London, England (UK)
    Former Employee - Project Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great staff, location and excellent benefits packages. The management is extremely efficient and ready to listen t any suggestions.

    Cons

    Careern opportunities are there but the competition is big

    Advice to Management

    Keep going


  8. Helpful (1)

    "Group Transformation Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Transformation Consultant in London, England (UK)
    Current Employee - Group Transformation Consultant in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BT full-time (More than a year)

    Pros

    BT is a great company as a whole. Great name on your CV.

    Cons

    Old company, always playing catch-up. Only white males mid-40s/50s in high positions.

    Advice to Management

    Try to modernise please.


  9. "BT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Month End in London, England (UK)
    Former Employee - Head of Month End in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT full-time (More than 10 years)

    Pros

    Great people, lots of opportunities to broaden experience

    Cons

    Long working hour culture, process driven, not good collaboration between departments

    Advice to Management

    let people get on with it

    BT Response

    Jun 13, 2017 – Social Media and Content Co-Ordinator

    We’re pleased you enjoyed working with us and took advantage of our opportunities. Thanks for your feedback.


  10. "good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT full-time (More than 3 years)

    Pros

    good atmosphere, nice working conditions

    Cons

    low salary, not enough opportunities to progress


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