BT Reviews in London, UK | Glassdoor

BT London Reviews

Updated May 23, 2017
281 reviews

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London, UK Area (UK)

3.3
Star Star Star Star Star
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BT CEO Gavin Patterson
Gavin Patterson
71 Ratings

281 Employee Reviews

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Pros
Cons
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  1. Helpful (1)

    "Group Transformation Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Transformation Consultant in London, England (UK)
    Current Employee - Group Transformation Consultant in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BT full-time (More than a year)

    Pros

    BT is a great company as a whole. Great name on your CV.

    Cons

    Old company, always playing catch-up. Only white males mid-40s/50s in high positions.

    Advice to Management

    Try to modernise please.


  2. "good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT full-time (More than 3 years)

    Pros

    good atmosphere, nice working conditions

    Cons

    low salary, not enough opportunities to progress


  3. "good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Analyst in London, England (UK)
    Current Employee - Associate Analyst in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BT (More than a year)

    Pros

    friendly environment and work life balance is great

    Cons

    politics among team are there so be aware

    Advice to Management

    Provide motivation to work not to politics


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  5. "BT gets it right"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Architect in London, England (UK)
    Former Employee - Business Architect in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Challenging environment, interesting work, solid leadership

    Cons

    Legacy technology platform constraints can prove challenging

    Advice to Management

    Keep up the great work!

    BT Response

    May 9, 2017 – Social Media and Content Co-Ordinator

    Thanks for your feedback, it’s great to hear you enjoyed your time with us. We appreciate we’re quite a complex business, but we’re continuing to work on improving our platforms to make things easier ... More


  6. "Good training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Approves of CEO

    I worked at BT full-time (More than 5 years)

    Pros

    I joined on the grad scheme, I had a good experience at BT. Lots of training and the company was in general trying to help consumers.

    Cons

    Some projects seem impossible due to the legacy of the organisation. Requires a lot of patience to get some things done

    BT Response

    May 9, 2017 – Social Media and Content Co-Ordinator

    Thanks for your feedback. It’s good to hear you were able to take advantage of our training programmes to progress your career, it’s something we really pride ourselves on. High profile projects can ... More


  7. "Head of hr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Human Resources in London, England (UK)
    Current Employee - Head of Human Resources in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at BT full-time (More than 10 years)

    Pros

    Career development, flexibility, innovative policies and thinking, the people

    Cons

    Slow to change, group lead


  8. Helpful (1)

    "Telecom Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telecommunication Engineer in London, England (UK)
    Former Employee - Telecommunication Engineer in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT (More than 8 years)

    Pros

    BT is a good company to work for. They do take care of their employees and the work atmosphere is very good.

    Cons

    I do not see any reason for not working for BT.


  9. "So far so good...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BT Shop in London, England (UK)
    Current Employee - BT Shop in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at BT (More than a year)

    Pros

    environment is good, Managers are good.

    Cons

    working against the nature, and not so easy to take movement.
    However, paying less as per the work

    Advice to Management

    na


  10. "Good with lots of room for improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at BT full-time (More than a year)

    Pros

    People are committed, friendly and intelligent.
    BT invests in it's people and is committed to its customers.
    3 volunteering days per year.
    Lots of opportunities to improve the company and have a big impact.

    Cons

    Performance review system is demoralising.
    Focus on short term financial targets as opposed to what's the best medium to long term strategy.
    Culture of blame and fear when things are not going well which exacerbates matters.

    Advice to Management

    Even if the business can't afford to pay large bonuses, give people the performance ratings they deserve instead of trying to make a bell curve match business performance.
    Don't penalise people for raising problems or mistakes and don't ignore them either.
    Encourage teams to partner with customers and tell them when things are not going well instead of trying to hide it.
    Invest in the BT Intranet. It sets the tone for the company and quite a lot of it is hard to find, hard to use, poorly maintained and out of date.


  11. "good environment but locked salaries"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Developer in London, England (UK)
    Current Employee - Web Developer in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    flexible hours, friendly environment, smart people

    Cons

    locked salaries - once u end up in BT you are assigned to specific band that tells what is your max salary possible and its nearly impossible to go over it


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