BT Reviews

Updated May 28, 2020

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3.3
66%
Recommend to a Friend
70%
Approve of CEO
BT President, BT in the Americas Jennifer Artley (no image)
Jennifer Artley
17 Ratings
Pros
Cons
  • "Overall work life balance is decent but there were often times when this was not the case also(in 118 reviews)

  • "Lots of overpaid senior management who dont add much real value(in 111 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (1)

    "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Business Director in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT full-time for more than 8 years

    Pros

    Lots of autonomy, good pay and great work life balance.

    Cons

    Don't apply if you're not a self starter or willing to accept responsibility for your own career.

    Continue reading
    BT2020-02-06
  2. "I was a Network Engineer at BT"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Aircraft Mechanic, A&P in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT full-time for more than a year

    Pros

    Great company to work for

    Cons

    Give the Engineers some leeway in making vital decisions regarding the network

    Continue reading
    BT2020-01-30
  3. "BT is a great company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Consultant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT full-time for more than 10 years

    Pros

    Takes care of employees even in hard times

    Cons

    So large right hand and left hand do not know about each other

    Continue reading
    BT2020-04-16
  4. Helpful (1)

    "IT was fine until management moved to US"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - NOC Engineer in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at BT full-time for more than 10 years

    Pros

    They have flexible work hours

    Cons

    Upper management only care about them and numbers, they don't care about employees

    Continue reading
    BT2020-04-26
  5. "BT Buyer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Buyer in India, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT full-time for more than a year

    Pros

    Work life balance. Good salary.

    Cons

    Nothing specific. Changes are very frequent

    BT2019-12-31
  6. Helpful (5)

    "Just Don't Do It"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BT full-time for more than 5 years

    Pros

    Work-life balance and time off is incredible. Nearly 35 days PTO a year and you can work from home as often as needed. Office culture is great, and everyone is very amicable. Friendships are forged through the commonality of the overwhelming frustration of getting anything done.

    Cons

    Senior leadership is terrible and any time there's a change, it's just a shuffle of the same people, even when the CEO is inevitably let go after 3-4 years because success has been meager the past decade. Very rarely are outsiders considered. The MD of Commercial, for example, is an outright mean and in most respects terrible person, and not a single person understands why he's allowed to have his job other than he's been working as an exec already too long. Lack of vision. No one knows what the company should be good at, so BT is only barely competent at most things it does. Death by commitee. There are typically a dozen people who need to sign off on any given action. If even one says no, it all falls apart. Internal systems. Most haven't been upgraded since 1998, and while there's a whole push to transform them, it's being hindered by the above. One person has said no and it's all beginning to get delayed. British bureaucracy. BT was a state monopoly in the 1980s and many in management roles are still around from those days. Some are great, others have engineered themselves so tightly into their jobs, you'll need the jaws of life to get them out. Any type of change causes pure panic, but the British are too polite to voice their negative opinions of terrible ideas. Talent crunch. Most of the best talent moves on rather quickly for better pastures, and the bottom tier are fired for cost savings. You're left with a glut of mediocre middle-managers who would probably be analysts are most other major companies. Pay. Good luck ever getting a raise even if you're promoted. Anything over 10% is typically rejected or spread out over several pay reviews, and if it happens mid-year you'll have to wait until June for it to take effect. It directly contributes to the talent flee mentioned above. Career growth. Mangers will always find new and exciting projects for you, or even new teams and titles, but at the end of the day, until the man/woman above you retires, you're going to be stuck at your level unless you do some serious politicking.

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    BT2019-12-13
  7. "Couldn't advance"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AV Technician in New Brunswick, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BT full-time for more than 8 years

    Pros

    Good for advice and communication with higher ups. Manager was offsite, but great

    Cons

    Couldn't become more than a contractor due to BT hiring freezes

    BT2019-12-05
  8. "Great history, potential, technology, direction, but held back by service and process."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Support Engineer in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at BT full-time for more than 10 years

    Pros

    Wide range of technology. Learning never ends. Empowered as roles require.

    Cons

    Service not best, held back by complex process, needing management coordination.

    Continue reading
    BT2019-10-20
  9. Helpful (2)

    "OK to work for"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Network Security Engineer in Dallas, TX
    Neutral Outlook
    No opinion of CEO

    I worked at BT full-time for more than 8 years

    Pros

    Good for new College Grads. It was good when they were getting new contracts.

    Cons

    Layoff older workers first. UK Based so UK employees tend to be prefered. Brexit is taking its toll at the moment Remote workers make it hard to build relationships

    Continue reading
    BT2019-10-11
  10. "Good team; BT remains a technology company and Telecom"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Principal Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BT full-time for more than 3 years

    Pros

    Our immediate team was great. There was a mix of strong and innovative leadership with those that were more traditional.

    Cons

    BT remains a strong and key player in both business and consumer telecom. The expertise in technical consulting and telephony implementation remain a core competency.

    BT2019-09-24
Found 2416 reviews
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