BT Reviews

Updated May 21, 2022

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Found 4,710 of over 7,411 reviews

3.5
50%
Recommend to a Friend
88%
Approve of CEO
BT President, BT in the Americas Jennifer Artley (no image)
Jennifer Artley
34 Ratings

What people are saying about BT

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Top Review Highlights by Sentiment

Pros
  • "On the positive the work/life balance is good and I have been able to develop many new skills.(in 704 reviews)
  • "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish(in 358 reviews)
  • "Benefits and leaves are good(in 264 reviews)
  • "Pay is good and hours are also flexible.(in 174 reviews)
  • "Culture is good and friendly(in 131 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of BT and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year

    Inside Sales Account Manager

    Mar 17, 2022 - Inside Sales Account Manager in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great career path and good learning environment

    Cons

    Lots of decisions made centrally

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  2. 2.0
    Former Employee, more than 3 years

    A place to start or end a career, nothing in between

    Feb 9, 2022 - Operations Manager in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent work life balance, never working evenings, but sometimes early mornings. However this varies by team and function, some teams work much more. Generally nice colleagues, open and accepting. Large company that allows people to disappear in the cracks if they want to, but at the same time a small Global business which puts most close to senior leadership and seek opportunities.

    Cons

    The office is only accessible by car and in a relatively boring suburb of Dallas. Not a lot of energy, culture, or desire to try anything new. Everyone is 40+ married with kids and goes home after work. Nothing wrong with that, but this is not type of place with people willing to grab a beer with you during/ after work and network. This is not a great place if you consider yourself a sociable person and want to make connections. A massive bureaucracy that makes the organizations very inflexible. There is little desire to change the status quo on most topics. No clear policy on work from home, schedule flexibility, it all depends on the will of your managers. Very old American way of working and attempts to change it have not seen much success. As an example, the HR Manager in Dallas does not allow his employees to work from home, but other managers in the same office do. Leadership has mostly moved to the UK and appears that less focus is placed in the US/ America's outside of a sales perspective. Constant reorgs often make one wonder if their business unit is finally being sold off which leads to an ever present level of uncertainty. Poor training and support of managers which often leads to overbearing micromanaging managers. Benefits are standard to substandard.

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  3. 3.0
    Current Employee, more than 1 year

    c

    May 12, 2022 - Sales Associate/Cashier in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    nice people good food cool

    Cons

    rude nice yea soap tek

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  4. 4.0
    Current Employee, more than 1 year

    good job

    Mar 16, 2022 - Office Based in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    the way they treat customers and each other

    Cons

    they move around and sometimes hard to get a hold of

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  5. 5.0
    Former Employee

    Great

    Mar 15, 2022 - English Teacher in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was a great place to work

    Cons

    None I was fun to work there

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  6. 4.0
    Former Employee, more than 10 years

    UK focus increasing

    Jan 9, 2022 - Counsel in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people and assets, especially in the UK. Management is open to changing the company and understands the pressing need to do so.

    Cons

    Tends to be bureaucratic and slow to change. Always looking to close the gap in earnings against commitments, which leads to decisions being made for the short term rather than long term.

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  7. 1.0
    Current Employee, more than 8 years

    Constantly change

    Apr 14, 2022 - Account Manager in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are no words why to work for this company

    Cons

    Your job will be outsourced they do not value US citizens

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  8. 4.0
    Current Employee, less than 1 year

    Awesome

    Feb 9, 2022 - Customer Service in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    it was a fun learning experience

    Cons

    the hours i worked were bad

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  9. 3.0