BT Reviews | Glassdoor

BT Reviews

Updated April 18, 2018
203 reviews

Filter

Filter

US - All CitiesFull-timePart-time

2.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
BT CEO Gavin Patterson
Gavin Patterson
28 Ratings

203 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT full-time (More than a year)

    Pros

    Great work/life balance and office culture.

    Cons

    None really to speak of.


  2. Helpful (1)

    "Sr Procurement Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BT full-time (More than 3 years)

    Pros

    Pay is generally a little higher than other companies
    Work with bright people
    Buyers cover both strategic and operational tasks and interface with the Senior Leadership Team

    Cons

    Poor processes, enabling tools consist primarily of MS Office. Procurement leadership micromanages but doesn't understand the business operations

    Advice to Management

    Own objectives and goals for the team and ensure that the team understands the plan and why the plan was selected.

  3. Helpful (2)

    "Don't work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Jacksonville, FL
    Former Employee - Account Manager in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BT full-time (More than 10 years)

    Pros

    Good benefits, big company, very good reputation.

    Cons

    They eliminate positions and let people go quite often and you hear about it after the fact. No job stability at all.

    Advice to Management

    Employees are not just a number. Treat people with respect and dignity. People are what makes a company great!


  4. Helpful (1)

    "Provide complex technical support to a broad range of clients within the financial industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hosting Administrator in New York, NY
    Current Employee - Hosting Administrator in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at BT full-time (More than 5 years)

    Pros

    BT's origins date back to the establishment of the first telecommunications companies in Britain. Among them was the first commercial telegraph service, the Electric Telegraph Company, established in 1846. As these companies amalgamated and were taken over or collapsed, the remaining companies were transferred to state control under the Post Office in 1912. These companies were merged and rebranded as British Telecom and here in the USA BT Americas.

    Cons

    Although it's a great place to work I feel that the company does not realize all that goes on at the technician’s level. Therefore, they tend to overlook that and we are the one who suffer. also, our work/life balance is very bad because we are very under staffed.

    Advice to Management

    Please come and visit us and spend a few days with us to really get the feel of what we do on a daily basis. It's hard to understand and judge our work when you work from home.


  5. Helpful (2)

    "Worker bee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Analyst in Braintree, MA
    Current Employee - IT Senior Analyst in Braintree, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at BT full-time (More than 8 years)

    Pros

    Love working remotely. Great work/life balance

    Cons

    Healthcare is subpar. For a large company, their healthcare offering is horrible.


  6. "Toxic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Cincinnati, OH
    Current Employee - Sales Associate in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BT full-time (More than a year)

    Pros

    International exposure and office staff (local)

    Cons

    workload, attitudes, leadership, lack of profits & strategy

    Advice to Management

    refocus on people, stop playing games with people


  7. Helpful (1)

    "Growing pains are not pleasant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Architect in Indianapolis, IN
    Current Employee - Network Architect in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BT full-time (More than 3 years)

    Pros

    Some really good people in large part. High potential for success if they execute intelligently. Decent benefits and time off

    Cons

    Very disorganized structure and inconsistent execution from leadership .Frequently focus solely on numbers but forget to remember the foundation that is responsible for making the numbers possible to begin with

    Advice to Management

    While focusing only on the one big fish, the school of thousands of medium fish that can outperform the single large fish pass right by completely unnoticed....and communication is the answer...

  8. Helpful (2)

    "Very poor Subsidiary to BT UK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Senior Director in New York, NY
    Former Employee - Senior Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at BT full-time (More than 3 years)

    Pros

    Generally talented staff and delivery

    Cons

    Advanced Cronyism
    Advances not based on merit
    poor delivery capabilities
    Paper solutions do not exist

    Advice to Management

    Bring BT Americas GS back into the UK and quit ruing peoples careers and families


  9. Helpful (1)

    "Poor Management and failure to pay benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - P&P Engineer in Kansas City, KS
    Former Employee - P&P Engineer in Kansas City, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BT full-time (More than a year)

    Pros

    Salary and benefits were competitive.

    Cons

    Unless you work in sales you are treated as the bottom of the barrel. Management makes excuses for not being available to support employees.
    Failure to pay vacation and HR fails to respond when vacation days are removed from employees profile.

    Advice to Management

    You will continue to loose your best employees which is a shame. Every company meeting recognizes those in sales however if you are in a support job you don't exist. The failure of HR and managers to make sure employees are paid for and obtain the benefits they are promised is unacceptable.


  10. Helpful (8)

    "A once stable company in decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Service Manager in New York, NY
    Current Employee - Senior Service Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BT full-time (More than 3 years)

    Pros

    - Very flexible about letting employees work from home.
    - Direct line managers almost always very fair, and genuinely care about your growth
    - Decent amount of holiday, sick pay, and even a small amount of paternity leave
    -Decent work/life balance (mostly)
    - A very well-paced on boarding process for new hires. I never felt overwhelmed.

    Cons

    - Annual "bonus" is always cut drastically or cut altogether
    - Cost savings has become the number 1 priority for BT, and has been for the past few years and is getting steadily worse. It is more important to them to cut costs than delivery a satisfactory or even passible product to it's customer. Lay offs are numerous, and jobs are being removed or combined for the remaining staff.
    - BT takes advantage of it's most loyal employees. Changing positions internally provides little to no remuneration! They give an excuse about only being able to give so much percentage increase in pay at a time, but if it had been an external hire, they would have been provided the full amount immediately. The full increase never comes, but your workload doubles.

    Advice to Management

    Care about your employees, especially those who have decided to be loyal to your company and stay internal for a better position. Put more effort into improving the quality of your product, and not just continue to cut costs which is running this company into the ground.


Showing 1,472 of 2,353 reviews
Reset Filters