BT Reviews | Glassdoor

BT Reviews

Updated July 16, 2018
208 reviews

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2.7
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Jennifer Artley
4 Ratings

208 Employee Reviews

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Pros
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More Pros and Cons

  1. Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT full-time (More than a year)

    Pros

    Great work/life balance and office culture.

    Cons

    None really to speak of.


  2. "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BT full-time (More than a year)

    Pros

    Great place to work for work / life balance. Great leadership with forward thinking.

    Cons

    Many layers of management

  3. "Senior Business Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Director in Chicago, IL
    Current Employee - Senior Business Director in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at BT full-time (More than 8 years)

    Pros

    Good pay, good team. The team cares about customer relationships and customer service.

    Cons

    Wholly unrealistic attitude about BT's reputation and the impact of poor customer service.

    Advice to Management

    Service what you sell. Own your mistakes.


  4. "some pro's and some cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Marketing in Braintree, MA
    Current Employee - Product Marketing in Braintree, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at BT full-time (More than 8 years)

    Pros

    flexibility, home working (mostly), salary

    Cons

    Re-orgs, UK centric, hampered by legacy systems


  5. "Compamy is cratering. BTGS in shambles."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Dallas, TX
    Former Employee - Sales in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BT full-time (More than 3 years)

    Pros

    A paycheck and people, nothing else

    Cons

    Burn people out. Morale in a tailspin. GSLT is a disaster.

    Advice to Management

    Gove up, you are in over your head.


  6. Helpful (3)

    "Revolving door"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Manager in New York, NY
    Former Employee - Global Account Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BT full-time (More than 5 years)

    Pros

    Good base salaries and affordable benefits.

    Cons

    Income controlled by shifting targets. Senior Management changes constantly. Compensation plans were delivered half way thru the year so uncertainty was the norm.

    Advice to Management

    Get your plans and priorities straight In a timely manner.


  7. Helpful (3)

    "Sr Procurement Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BT full-time (More than 3 years)

    Pros

    Pay is generally a little higher than other companies
    Work with bright people
    Buyers cover both strategic and operational tasks and interface with the Senior Leadership Team

    Cons

    Poor processes, enabling tools consist primarily of MS Office. Procurement leadership micromanages but doesn't understand the business operations

    Advice to Management

    Own objectives and goals for the team and ensure that the team understands the plan and why the plan was selected.

  8. Helpful (5)

    "Don't work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Jacksonville, FL
    Former Employee - Account Manager in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BT full-time (More than 10 years)

    Pros

    Good benefits, big company, very good reputation.

    Cons

    They eliminate positions and let people go quite often and you hear about it after the fact. No job stability at all.

    Advice to Management

    Employees are not just a number. Treat people with respect and dignity. People are what makes a company great!


  9. Helpful (1)

    "Provide complex technical support to a broad range of clients within the financial industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hosting Administrator in New York, NY
    Current Employee - Hosting Administrator in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at BT full-time (More than 5 years)

    Pros

    BT's origins date back to the establishment of the first telecommunications companies in Britain. Among them was the first commercial telegraph service, the Electric Telegraph Company, established in 1846. As these companies amalgamated and were taken over or collapsed, the remaining companies were transferred to state control under the Post Office in 1912. These companies were merged and rebranded as British Telecom and here in the USA BT Americas.

    Cons

    Although it's a great place to work I feel that the company does not realize all that goes on at the technician’s level. Therefore, they tend to overlook that and we are the one who suffer. also, our work/life balance is very bad because we are very under staffed.

    Advice to Management

    Please come and visit us and spend a few days with us to really get the feel of what we do on a daily basis. It's hard to understand and judge our work when you work from home.


  10. Helpful (2)

    "Worker bee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Analyst in Braintree, MA
    Current Employee - IT Senior Analyst in Braintree, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at BT full-time (More than 8 years)

    Pros

    Love working remotely. Great work/life balance

    Cons

    Healthcare is subpar. For a large company, their healthcare offering is horrible.


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