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BT Reviews

Updated August 16, 2017
1,861 reviews

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3.3
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BT CEO Gavin Patterson
Gavin Patterson
497 Ratings

1,861 Employee Reviews

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  1. "Contract Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at BT full-time

    Pros

    Very friendly and collegial working atmosphere.

    Cons

    Not that well paid for a Contract Analyst but a great entry level position job with wonderful colleagues.


  2. Helpful (1)

    "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Reston, VA
    Current Employee - Senior Engineer in Reston, VA
    Doesn't Recommend

    I have been working at BT full-time (More than 10 years)

    Pros

    I have been at BT for more than 11 years, things have been going just okay. Unfortunately there has been a change in management that has caused several long-time employees to leave.

    Cons

    no work space boundaries, no job security.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT full-time (More than a year)

    Pros

    Great work/life balance and office culture.

    Cons

    None really to speak of.


  4. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BT full-time (More than 8 years)

    Pros

    At one time BT was an awesome place to work. Holidays are all they have to offer.

    Cons

    No advancement ,No pay increase outsource work to low paying countries, Exes don't practice values they preach. BT doesn't want long term employees over the age of 40 considered to expensive.

    Advice to Management

    Listen to your employees listen look and understand your care survey.


  5. Helpful (4)

    "Worst Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BT full-time (More than a year)

    Pros

    20 days Paid Time Off

    Cons

    High bureaucracy
    Unstructured
    Folks work in silos
    Managers do not support direct reports and easily swayed by other teams
    No bonuses in the last few years with insignificant raise last year

    Advice to Management

    rethink vision for the Americas in order to retain talent in order for success


  6. Helpful (3)

    "Good company but will dispose you at a blink of an eye."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Director in Chicago, IL
    Former Employee - Global Account Director in Chicago, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at BT full-time (More than a year)

    Pros

    Good benefits. Global services and products. Knowledgeable professionals. Provides training and the adequate internal tools to perform your job. Solid market reputation.

    Cons

    Not a diverse company in the US (if you are a latino, prepare to be a fish out of water). Line manager gave me no feedback for one year, one day out of the blue he had an one on one call painting the picture black (about my funnel, which happened to be huge just a few weeks before and dropped considerably after losing an important bid) - I told him I would come up with a plan and would present it to him on our next one on one call two weeks later. Well, two weeks later he fired me. I had no feedback about my work for one year, everything was fine, and suddenly, as a big surprise I was out. The hiring process was super professional and fast, the dismissal, the opposite - it was the most disrespectful process I've ever seen. I received one email and that was it. No information whatsover regarding my receivables, my healthcare, vacations, etc - I was sent back and forth from Peopleline to HR a million times, I had to chase information for a month. I felt like a number. Disposable. That's not the right way to treat people. They should work on a respectful way to dismiss employees with a justifiable business reason (not just a phone call and one email), and have quarterly reviews about performance, to avoid surprises like mine (I was at 130% attainment of my sales quota by the way).


  7. "Could be Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Manager in Chesapeake, VA
    Former Employee - Event Manager in Chesapeake, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BT full-time (More than a year)

    Pros

    Good exposure to companies, International Company

    Cons

    Its an easy position, but there is no room for growth and no incentives,
    the morale of the office is low and they will drop you at a drop of a hat

    BT Response

    Jun 26, 2017 – Social Media and Content Co-Ordinator

    Sorry that you feel there is no progression within your role, we do grow our own employees within the company so we’d definitely urge you to discuss this with your line manager.

  8. "Inept Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at BT full-time (More than 5 years)

    Pros

    Vacation package and work from home

    Cons

    Same directors are shuffled around at the top so no improvement happens. Obvious they are gearing up to sell Global Services

    BT Response

    Aug 15, 2017 – Social Media and Content Co-Ordinator

    It’s a shame to hear you feel we are not making improvements. We move our Senior Management team to make sure they’re able to have a positive impact on different business areas, but we’ll make sure... More


  9. "Good Place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BT full-time

    Pros

    Really good health and financial benefits

    Cons

    Upper management can be a bit difficult to deal with.


  10. Helpful (1)

    "Global responsibility for infrastructure operations."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Global Information Technology in Princeton, NJ
    Former Employee - Head of Global Information Technology in Princeton, NJ
    Recommends
    Positive Outlook

    I worked at BT full-time (More than 8 years)

    Pros

    Flexible company to work for

    Cons

    Organizational issues needs to be resolved

    BT Response

    May 9, 2017 – Social Media and Content Co-Ordinator

    Thanks for your feedback, we like to pride ourselves on flexible working so we’re glad you felt that and were able to make the most of it. We’re always working to make improvements to the way we work... More


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