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BT Reviews

Updated June 21, 2017
552 reviews

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3.0
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BT CEO Gavin Patterson
Gavin Patterson
111 Ratings

552 Employee Reviews

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More Pros and Cons

  1. "Could be Better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Manager in Chesapeake, VA
    Former Employee - Event Manager in Chesapeake, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BT full-time (More than a year)

    Pros

    Good exposure to companies, International Company

    Cons

    Its an easy position, but there is no room for growth and no incentives,
    the morale of the office is low and they will drop you at a drop of a hat


  2. "Report Writer and Technical Desk Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Report Writer & Technical Help Desk in Folsom, CA
    Current Employee - Report Writer & Technical Help Desk in Folsom, CA

    I have been working at BT full-time (More than 10 years)

    Pros

    I am very happy with the flexible hours, stability of the job, stress free environment, and benefits I have received from BT Conferencing.

    Cons

    Although BT Conferencing has been great, it lacks room for advancement in many jobs, they have had a high turnover rate in management, and certain off site positions have slow work flow communications with the main US site on the east coast.

    Advice to Management

    Develop a better process to help minimize high turn over rates for managers and work on better communication/work procedure documents for off site employees.

  3. Helpful (1)

    "Head of FTS Sales, Global Banking and Financial Markets"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Sales in New York, NY
    Former Employee - Head of Sales in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at BT full-time (More than 10 years)

    Pros

    18 years and I was treated well, until regional restructuring and matrix management took over.

    Cons

    Pushing for generalist role, no interest is vertical specialization.

    Advice to Management

    Cannot only pursue the big binary deals, not how the business will grow. Customer satisfaction and key customer relationships at Ll level in the customers organization is key. You cannot just focus on CEO meetings, not all business is conducted at the C suite.


  4. "It's OK."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Project Manager in Cincinnati, OH
    Current Employee - Delivery Project Manager in Cincinnati, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at BT (More than a year)

    Pros

    BT management is nice to work with and always takes a constructive approach to issues. Very approachable.

    Cons

    BT management can be slow to act.


  5. "BT Work Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Dallas, TX
    Current Employee - Network Engineer in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BT full-time (More than 10 years)

    Pros

    Many technology variations and customers globally beyond "big telco." Good health plan. Good time off, 4 week with seniority. Good sick leave, 401k match, stock options, work from home option. Global multinational work experience. Fair compensation. Market leader in business to business communication, outsourcing, call center, security, consulting, finance, government and military.

    Cons

    Technical work not always sold with designed support. Complex bureaucracy and processes. Big head count and layered management; senior managers not sufficiently aware of direct reporting team operation details and challenges. Under tight cost control.

    Advice to Management

    Stay in touch with direct reporting teams to enable and support the work requested from them.


  6. "Plan&Build"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BT full-time (More than 10 years)

    Pros

    flexible work hours, great benefits, long vacation

    Cons

    Not competitive enough on the US market

    Advice to Management

    n/a


  7. "good technical skill but very political"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pre-Sales Engineer in New York, NY
    Former Employee - Pre-Sales Engineer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BT full-time (More than 5 years)

    Pros

    some very qualified people but mostly in the UK

    Cons

    in the US a highly political culture, standard benefits

    Advice to Management

    make it less bureaucratic

  8. "Company changed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Boston, MA
    Former Employee - Senior Consultant in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    exposed to different industries
    Part of a bigger whole

    Cons

    started shaving off benefits
    lost some enterprise accounts

    Advice to Management

    bring back the old INS culture


  9. Helpful (2)

    "Political at times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Technology and Security Analyst in Torrance, CA
    Former Employee - Information Technology and Security Analyst in Torrance, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BT full-time (More than 5 years)

    Pros

    Great people to work with in my team
    Great salary and benefits
    In the US very diverse and helpful at times

    Cons

    It seemed to be a very political organisation in the sense that you had to be strategic to maintain your position or advance. If you didn't play their games you were quickly cast aside. Also people in the higher levels seem a little power hungry and controlling

    Advice to Management

    Allow more organic growth from the bottom up and all your employees to fulfill their mandate without putting unreasonable restrictions on whom and to what level they should be communicating at without first funneling it through a different manager who is busy with their own work.


  10. "good experience"

    Star Star Star Star Star
    Former Employee - Event Management Technician in Seal Beach, CA
    Former Employee - Event Management Technician in Seal Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT (More than 3 years)

    Pros

    Good pay and great hours

    Cons

    Training could have been better

    Advice to Management

    Improve training


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