BT Reviews | Glassdoor

BT Reviews

Updated October 17, 2017
1,959 reviews

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  1. Helpful (5)

    "Company doesn't always embrace their workers abroad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BT full-time (More than 5 years)

    Pros

    When the job market is tight in the UK the company does what it needs to do to outsource and hire regular employees abroad, taking whatever steps necessary and paying a pretty handsome salary for talent based on local market rate.

    Cons

    When the UK job market goes south, the company looks to put UK workers back to work and makes US based employees redundant no matter what their ability level is or how much they produce. They've replaced key US workers on projects with lesser qualified UK workers and have set projects behind needing to bring those replacements up to speed.

    Advice to Management

    Don't just look at the UK talent pool to backfill roles when needed. Make sure you have the proper talent aligned with job need.


  2. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    BT has good work culture. The management is great and listen to your individual needs. I found them quite approachable.

    Cons

    Moving to a different project can be difficult.

  3. Helpful (2)

    "Serve as vp equivalent in bd"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - President
    Current Employee - President
    Doesn't Recommend
    Neutral Outlook

    I have been working at BT full-time (More than 10 years)

    Pros

    Many options for other positions

    Cons

    Cyclical bus with layoffs at low oil

    Advice to Management

    Remove deadweight vps


  4. "Technical Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Designer
    Former Employee - Technical Designer
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT full-time (More than a year)

    Pros

    Work Culture and Global Exposure

    Cons

    Lesser Opportunities to grow up in heirarchy


  5. "British Telecom"

    StarStarStarStarStar
    Current Employee - Senior Client Services Manager in Chicago, IL
    Current Employee - Senior Client Services Manager in Chicago, IL

    I have been working at BT full-time (More than 5 years)

    Pros

    Opportunity to work with major global IT telecommunications leader

    Cons

    Recent developments in the news regarding BT Italy and leadership accountability


  6. Helpful (6)

    "Service Delivery management is a disaster. I've never seen such disrespect towards employees from management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Client Management in Houston, TX
    Current Employee - Director, Client Management in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BT full-time (More than 3 years)

    Pros

    Flexible working environment (remote work)
    Challenging work environment (good for out of the box thinkers)
    Good technical staff - the people that work are excellent to work with.

    Cons

    Zero support from upper management. You ask for help and get put down for it.
    This company is quick to sacrifice employees if it will save a contract.
    No effort to fix underlying problems but will toss resources at them.
    Favoritism- there is a tight click in place & no one but them gets support
    HR is no help

    Advice to Management

    Your only as strong as your weakest link- you should be strengthening your people and helping to promote them up & not be pushing them out. You impact delivery when you loose good people


  7. Helpful (2)

    "Head of FTS Sales, Global Banking and Financial Markets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Sales in New York, NY
    Former Employee - Head of Sales in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at BT full-time (More than 10 years)

    Pros

    18 years and I was treated well, until regional restructuring and matrix management took over.

    Cons

    Pushing for generalist role, no interest is vertical specialization.

    Advice to Management

    Cannot only pursue the big binary deals, not how the business will grow. Customer satisfaction and key customer relationships at Ll level in the customers organization is key. You cannot just focus on CEO meetings, not all business is conducted at the C suite.

  8. "Sales Engineer @ BT Global Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    working remote, health and employer benefits

    Cons

    mass outsourcing, lack of talent retention, lack of product investment


  9. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Long Beach, CA
    Former Employee - Project Manager in Long Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT (More than 5 years)

    Pros

    Great company with excellent culture and values

    Cons

    None come to mind, all my experience was good

    Advice to Management

    The management was very co-operative and helpful at BT


  10. "It's OK."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Project Manager in Cincinnati, OH
    Current Employee - Delivery Project Manager in Cincinnati, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at BT (More than a year)

    Pros

    BT management is nice to work with and always takes a constructive approach to issues. Very approachable.

    Cons

    BT management can be slow to act.


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