BT Reviews | Glassdoor

BT Reviews

Updated July 26, 2017
1,831 reviews

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  1. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Fairfax, VA
    Former Employee - Project Manager in Fairfax, VA

    I worked at BT (More than a year)

    Pros

    Opportunity to grow if you work and show benefits

    Cons

    Work is not that interesting , the easier work is outsourced


  2. Helpful (1)

    "Account Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director in Atlanta, GA
    Former Employee - Account Director in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BT full-time (More than a year)

    Pros

    Large company that has a niche in US with multinational corporations

    Cons

    Unwilling to pay commissions to sales people. As a sales person, you have to battle to make sure you are paid for a sale. Not worth the effort when there are many other places you can work where you do not have to do that.

    Advice to Management

    Stop being so tight with the pound! Pay your people well so you can grow your business.

  3. "BT Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bristol, CT
    Former Employee - Anonymous Employee in Bristol, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT (More than 10 years)

    Pros

    Forward looking, innovative company with good opportunities for advancement.

    Cons

    Employees need to work hard on striking a good work / life balance.

    Advice to Management

    Continue to listen to your employees.


  4. Helpful (2)

    "Political at times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Technology and Security Analyst in Torrance, CA
    Former Employee - Information Technology and Security Analyst in Torrance, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BT full-time (More than 5 years)

    Pros

    Great people to work with in my team
    Great salary and benefits
    In the US very diverse and helpful at times

    Cons

    It seemed to be a very political organisation in the sense that you had to be strategic to maintain your position or advance. If you didn't play their games you were quickly cast aside. Also people in the higher levels seem a little power hungry and controlling

    Advice to Management

    Allow more organic growth from the bottom up and all your employees to fulfill their mandate without putting unreasonable restrictions on whom and to what level they should be communicating at without first funneling it through a different manager who is busy with their own work.


  5. "savings instead of sanity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Braintree, MA
    Current Employee - Anonymous Employee in Braintree, MA
    Doesn't Recommend
    Neutral Outlook

    I have been working at BT full-time (More than 5 years)

    Pros

    great people...nice office...good vacation schedule

    Cons

    lack of leadership and project direction

    Advice to Management

    demonstrate that you value your employees...don't just talk about it


  6. "good experience"

    StarStarStarStarStar
    Former Employee - Event Management Technician in Seal Beach, CA
    Former Employee - Event Management Technician in Seal Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT (More than 3 years)

    Pros

    Good pay and great hours

    Cons

    Training could have been better

    Advice to Management

    Improve training


  7. Helpful (1)

    "Life at BT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at BT full-time

    Pros

    Good environment to work with actually less work since client based company it is

    Cons

    Work and growth is less as compared to other INCs in same domain

    Advice to Management

    Be non partial

  8. Helpful (2)

    "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent Pay, occasional bonuses, very small (if any) additional contributions to 401K. But BT suffers an annual process of "cutting the top paid employees" through what's euphemistically known as "Value for Money" process.

    Cons

    Too large of a company to make an impact. Especially in the US Global Services business. BT is still operated like the old school "telcom" with that same mindset and DNA. Which makes for a great leap from that DNA into the Global Services mindset.


  9. Helpful (10)

    "BT Hates Salespeople"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at BT full-time

    Pros

    BT does hire nice people. Co-workers are excellent, and very nice folks:

    Cons

    Quotas are unachievable; products are obsolete, pedestrian and overpriced. I would say 1 out of 4 people achieves quota. At quota BT pays specialists above market, but don't worry, you won't hit quota. You have to hit all of 4 different numbers to get accelerators. Don't worry, you won't. Even if by some miracle you hit every milestone and quota, bt can (and will) take money away because they don't want to pay you that much. Plain and simple.
    Also. Bt doesn't promote. They'll hire some stuffed shirt for you to report to. Likely a British male.

    Advice to Management

    Stop focusing Solely on divisional profit. Margins are high enough, and the products are overpriced according to the market. Operations is cut to the bone so they are clearly very profitable. Start hiring Ops people so they can actually deliver what was sold.


  10. "BT Americas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Santa Clara, CA
    Former Employee - Senior Director in Santa Clara, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at BT (More than 5 years)

    Pros

    Great people and Great products

    Cons

    Slow to market with new offerings, not a carrier in the US


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