BT Reviews | Glassdoor

BT Reviews

Updated May 25, 2017
1,729 reviews

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  1. "review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Allen, TX
    Current Employee - Anonymous Employee in Allen, TX
    Neutral Outlook
    No opinion of CEO

    I have been working at BT (More than 5 years)

    Pros

    good work life balance, limited career growth

    Cons

    Did not pay bonus last year, no transparency


  2. Helpful (5)

    "Not a great comapny"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in New York, NY
    Former Employee - Project Manager in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at BT full-time (More than 3 years)

    Pros

    Good range of clients and large companies. My account team was really good. They are flexible with telecommuting.

    Cons

    The management is really bad. There is lots of bullying and pressure to meet deadlines but the offshore centers can't deliver. Processes are not followed and no one pays attention to schedules. Lots of decision made in Europe are not communicated to the US team. They have lots of restructuring and lay-offs but nothing seems to get better.

    Advice to Management

    Clean out the bad senior management


  3. Helpful (3)

    "Telecom industry is changing and BT GS is slow to adopt."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Sales in New York, NY
    Former Employee - Head of Sales in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BT full-time (More than 3 years)

    Pros

    Great brand. Great innovator. Great colleagues around the globe.

    Cons

    Struggling to cope with investments done >10 years ago as competition is providing better service at much lower price. Very slow service delivery due to broken processes caused by global sourcing forced by BT Group. Resulting in constant reorganizations which is demotivating. Many people are working on auto-pilot till the company decides for them.

    Advice to Management

    Bring back the 'Heart' and inspire employees to help building that cathedral.


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  5. "Lots of Potential, But..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great product offering. Complementary offering to BT's network. Global Reach to 170+ countries

    Cons

    Silo approach; business units don't communicate & cooperate well. Too few project managers. All installations are contracted to 3rd parties, so there is no single standard.

    Advice to Management

    Decide if you really want to be in this business. If you do, devote the resources needed to provide a complete. If it's not the direction BT is moving in, close it or sell it.


  6. "BT Americas"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Specialist in El Segundo, CA
    Former Employee - Billing Specialist in El Segundo, CA
    Neutral Outlook
    No opinion of CEO

    I worked at BT full-time (More than 10 years)

    Pros

    Telecommuting & a great Manager

    Cons

    None that I can think of


  7. Helpful (3)

    "Client Delivery Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BT full-time (More than a year)

    Pros

    Appropriately complex and challenging assignments

    Cons

    Overly bureaucratic with complex matrix organisation.

    Advice to Management

    Simplify the matrix with empowering delivery teams.


  8. "accounts receivable manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Accounts Receivable Manager in McKinney, TX
    Former Employee - Global Accounts Receivable Manager in McKinney, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at BT (More than 5 years)

    Pros

    they have a great benefit package

    Cons

    just too large of a company


  9. "Change Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Contact, MT
    Former Employee - Anonymous Employee in Contact, MT

    I worked at BT (More than a year)

    Pros

    Employee Friendly, Conducive Work Atmosphere

    Cons

    No downside noticed in my entire tenure


  10. Helpful (6)

    "Director of carrier relations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Carrier Relations/Network Vendor in Los Angeles, CA
    Current Employee - Director of Carrier Relations/Network Vendor in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BT full-time (More than 5 years)

    Pros

    Global company. Excellent benefits. Some travel opportunitys

    Cons

    Totally UK focused. Will screw the US employees at the drop of a hat. All talk but never really make any progress in the US. UK managers discriminate against US folks - you will never have opportunity to move up in company as a US employee. They'll never say that - but that is the reality. 30-40% under pay middle mangers compared to comparable metro area employers


  11. "Great opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Los Angeles, CA
    Former Employee - Sales in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at BT full-time (More than 10 years)

    Pros

    This company has many brilliant people working for them. I worked with a Great team of smart people. Very advanced, fast paced culture. Excellent place to grow, everyone is paid well.

    Cons

    Three pressure to sell its pin. It's a big company so lots of people are involved. Hard to plan quick meetings. Takes time to have decisions made.Too many processes

    Advice to Management

    .


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