BT Reviews | Glassdoor

BT Reviews

Updated April 26, 2017
291 reviews

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  1. Helpful (1)

    "Time to rebuild"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in New York, NY
    Current Employee - Business Manager in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    The people -this company now exists soley on the goodwill of its staff - careful!

    Cons

    Lack of clear direction or understandning of what should, could or can be done.

    Advice to Management

    Actually listen to the "legacy BT" staff (while they're still here)


  2. Helpful (2)

    "This is not the place you want to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Mountain View, CA
    Current Employee - Employee in Mountain View, CA
    Doesn't Recommend

    Pros

    Awesome Technology and Products with innovative ideas

    Cons

    The top 5 executives have the say in everything. All other employees work in a sweat shop style

    Advice to Management

    Open communication, regular meetings with employees. Set proper direction. Hire good quality people


  3. Helpful (1)

    "Lacking leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Management in Washington, DC
    Current Employee - Sales Management in Washington, DC
    Doesn't Recommend
    No opinion of CEO

    Pros

    Reputation of the Group is solid, excellent benefits and great peers to work with

    Cons

    UK based company that is out of touch with NA

    Advice to Management

    None -


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  5. Helpful (1)

    "Uncertainty in the US"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BT full-time (More than 5 years)

    Pros

    Flexible working options, good middle management, better than average benefits, interesting work, opportunities to deliver improvements

    Cons

    Macro level company uncertainty given recent write offs and fines in UK and Italy.
    International Unit is struggling to hit targets as central management is retrenching in UK
    Multiple years of reduced or no non-sales bonuses
    Price pressure from new cheaper internet based solutions

    Advice to Management

    Invest heavily in data quality and improve off-shoring performance
    Enable sales organization with proper coaching and training
    Be more open to constructive criticism
    Focus on preventing fires to begin with rather than running a tactical fire brigade

    BT Response

    Apr 13, 2017 – Social Media and Content Co-Ordinator

    Thanks for your feedback, it’s definitely something we’ll be passing on to the team in the Americas for them to look at any improvements they can make to help the team feel more secure.


  6. Helpful (1)

    "Life at BT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at BT full-time

    Pros

    Good environment to work with actually less work since client based company it is

    Cons

    Work and growth is less as compared to other INCs in same domain

    Advice to Management

    Be non partial


  7. "CEO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BT (Less than a year)

    Pros

    Great benefits, including vacation time.

    Cons

    Inflexible, unwilling to listen to employee's suggestions. High stress work environment.

    Advice to Management

    Respect and value your employees.


  8. Helpful (8)

    "It's An Exclusive Club for Brits in the US"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous
    Doesn't Recommend
    Neutral Outlook

    I worked at BT full-time (More than 10 years)

    Pros

    Great global Telecom giant with good reputation. Great medical benifits

    Cons

    They've been moving US operations over to the UK and outsourcing to India and Sao Paulo for several years now. They've had well-placed senior managers from the UK loyal only to the crown while pretending to care about US employees. They talk a good game about caring for the lower staff members, but are 100% focused on the UK. Line managers have 25-30 years with the company and are ill-equipped to be people managers. Far too many US positions filled by immigrants from the UK with H1A Visas. Waste a lot of money partnering with India-based consulting companies.


  9. Helpful (2)

    "Salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Opportunity to learn network devices

    Cons

    Salary very low and no communication

    Advice to Management

    Better communications


  10. Helpful (7)

    "Outlook in US poor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at BT full-time (More than 10 years)

    Pros

    Full-Time homeworking a plus; Great vacation package based on European culture; Large portfolio of services allows for great exposure to technology;

    Cons

    Poor compensation; Compensation has been reduced by restructuring rewards/bonus plan over the past few years; no tuition reimbursement; management cares very little if at all for employees; benefits have deteriorated over past 10 years (higher cost, less coverage), "More with Less" philosophy has entire GS staff overloaded which has been leading to reduced quality of services provided, more delayed deliveries all while training our replacements in Hungary and other low-cost regions; Zero job security as layoffs are the way BT GS has met street expectations a few times over the past couple of years.

    Advice to Management

    Sell realistic products to our Customers - They deserve that! Show some respect to the hard working people around the world.


  11. Helpful (2)

    "The pressure is on..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Client Services
    Current Employee - Director Client Services
    Doesn't Recommend
    Approves of CEO

    I have been working at BT full-time (More than 3 years)

    Pros

    Good well established company with a growth strategy around serving our big multinational clients. Good overall conditions and potential to advance.

    Cons

    A culture primarily based on cost reduction an 'jfdi', leading to long hours and stress for the workforce.


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