BT Reviews in United Kingdom | Glassdoor

BT UK Reviews

Updated April 26, 2017
511 reviews

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United Kingdom

3.2
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BT CEO Gavin Patterson
Gavin Patterson
125 Ratings

511 Employee Reviews

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  1. "So far so good...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BT Shop in London, England (UK)
    Current Employee - BT Shop in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at BT (More than a year)

    Pros

    environment is good, Managers are good.

    Cons

    working against the nature, and not so easy to take movement.
    However, paying less as per the work

    Advice to Management

    na


  2. "Telecom Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telecommunication Engineer in London, England (UK)
    Former Employee - Telecommunication Engineer in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT (More than 8 years)

    Pros

    BT is a good company to work for. They do take care of their employees and the work atmosphere is very good.

    Cons

    I do not see any reason for not working for BT.


  3. "good environment but locked salaries"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Developer in London, England (UK)
    Current Employee - Web Developer in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    flexible hours, friendly environment, smart people

    Cons

    locked salaries - once u end up in BT you are assigned to specific band that tells what is your max salary possible and its nearly impossible to go over it


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  5. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in London, England (UK)
    Current Employee - Manager in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at BT full-time (Less than a year)

    Pros

    People are committed and hard working.

    Cons

    Company appear to have no focus whatsoever on people development or leadership. They are truly focused on customer improvements but without investing in our people this will be an uphill struggle.

    Advice to Management

    Consider as much focus on your people agenda than you do towards customers, your people will then have more skills and engagement to do even more for your customers.


  6. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Developer in London, England (UK)
    Former Employee - Lead Developer in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BT (Less than a year)

    Pros

    Good, Ethical and Professional, Good Learning Curve.

    Cons

    Sometimes very difficult to convince from working from home.

    BT Response

    Apr 12, 2017 – Social Media and Content Co-Ordinator

    We’re really pleased you’re enjoying the work life here at BT, it’s something we pride ourselves on so we’re happy to hear it’s having a positive impact for you. We do support flexible working and ... More


  7. "Good employer but not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good environment to work in

    Cons

    Not very structured and communication between departments very poor though

    Advice to Management

    Communication needs to step up

    BT Response

    Apr 12, 2017 – Social Media and Content Co-Ordinator

    We’re so pleased to hear you enjoyed working with BT. It is true that communicating in such a big company is a challenge – we’re around 108,000 people worldwide now – but we are looking at how we can ... More


  8. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Brighton, England (UK)
    Former Employee - Senior Project Manager in Brighton, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good working conditions to work for.

    Cons

    Slow progression to move up the ranks.

    Advice to Management

    Listen to your staff

    BT Response

    Apr 12, 2017 – Social Media and Content Co-Ordinator

    We’re really glad that you enjoyed working for BT, we like to think we’re a pretty good company to work for too. It’s a shame you weren’t able to progress your career the way you would have liked as ... More


  9. "aaa"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at BT full-time

    Pros

    In the majority the people are very nice to work with and the office environment is pretty good. You can get to improve your skills especially when it come to stakeholder management and communication.

    Cons

    Too much bureaucracy and stakeholder management is involved in the day-today job. Adapt a more data-centric approach in order for decisions to be less opinion driven

    Advice to Management

    Find ways to automate and simplify the work processes in order to achieve better outcomes from the company's work force

    BT Response

    Apr 13, 2017 – Social Media and Content Co-Ordinator

    We’re happy that you are enjoying your time with BT and that you’re using the work life balance we offer to make the most of your time here. We are working on our processes to make things as easy as ... More


  10. "Complaints"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telecoms Engineer in London, England (UK)
    Former Employee - Telecoms Engineer in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good people nice work place

    Cons

    need more job opportunities for people

    Advice to Management

    help people more


  11. "Arrogant management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Delivery in London, England (UK)
    Current Employee - Head of Delivery in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BT full-time (Less than a year)

    Pros

    The Global Services team is trying to catch up with big comparators and spending big on technology. Some opportunity to expand in the area you are interested with.

    Cons

    The management is very arrogant and know nothing about the area they work in. They rely on advice from big offshore consulting firms who are only interested in lining their own pockets and neither about quality of delivery or service to customers . The team i work in is very unhelpful and everyone is interested in their own career. Everything is about cost cutting from operations and technology is spending millions on automation to reduce costs of people.

    The sad thing is that there is a lot of talent but the management and company not willing to listen to them. It's a we know it all attitude towards the staff which is very demotivating.

    Advice to Management

    Get proper talent from the market and rely less on offshore consultancy firms who just put more bodies on projects. It's astonishing the amount of money BT spends on technology projects and that half cooked. The business cases are flawed from the start and management know it ,but they still proceed to deliver them.


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