BUCA Reviews | Glassdoor

BUCA Reviews

Updated July 20, 2017
211 reviews

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2.9
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Rick Tasman
49 Ratings

211 Employee Reviews

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Pros
  • It was a great work environment and would recommend it to anyone looking for a good company (in 12 reviews)

  • Good food & a little pricey so tips are usually pretty decent (in 9 reviews)

Cons
  • Blatant fraternization between management & upper management (in 9 reviews)

  • Being promoted is easy if you want to work long hours for bad pay (in 8 reviews)

More Pros and Cons

  1. "Starts out great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tallahassee, FL
    Former Employee - Sales Associate in Tallahassee, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BUCA (More than a year)

    Pros

    Start out great. Reasonable expectations with a great salary.

    Cons

    If you make a mistake there is no correcting there is just yelling and finger pointing.

    Advice to Management

    You have good people running your restuarants on a local level These people have been in the community and are building relations (or have built relations) in the area. When you keep putting new people in the restaurant you're not doing any good for the business. It takes time to build a partnership-yes even with you Buca. Your food is good but it'snot great. People will still go to the local Mom and Pop eatery where the food is ok because the proprietor and the staff are consistent and friendly.


  2. "It could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Take Out Specialist in San Jose, CA
    Current Employee - Take Out Specialist in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at BUCA full-time (More than a year)

    Pros

    Friendly environment, fair work, reasonable accommodation

    Cons

    No benefits and no breaks during anything under a 10 hour shift

  3. "Buca di beppo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Austin, TX
    Former Employee - Server/Bartender in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at BUCA part-time (More than 5 years)

    Pros

    Family environment with great management

    Cons

    Shifted to major corporate atmosphere

    Advice to Management

    Let your people have personalities


  4. "Expectations vs. Reality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chef Partner in Miami, FL
    Former Employee - Chef Partner in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BUCA full-time (More than a year)

    Pros

    High Salary Scale. General quality of hourly employees is quite good. Food quality is good, Recipe standardization and computer systems are relatively good.

    Cons

    Be prepared to make everything (and I mean EVERYTHING) in your life secondary to this job. Open 365 days a year, and you will never get a holiday off. EVER. Salary is supposed to be augmented with what is promised to be a handsome bonus structure, but upper management was constantly changing the qualifications to the point that I never received a single bonus in the entire year I was employed there. Facility and equipment was very run down, and getting replacements for even critical items was like pulling teeth.

    Advice to Management

    When you are negotiating salary, you need an ironclad agreement, IN WRITING. And don't expect to be compensated for relocating. I had to jump through hoops just to get reimbursed for the moving truck. They expected me to eat the cost of breaking my old lease to be able to report for work in the new town.


  5. "Great place"

    StarStarStarStarStar
    Former Employee - Hostess/Cashier in Milwaukee, WI
    Former Employee - Hostess/Cashier in Milwaukee, WI

    I worked at BUCA part-time (Less than a year)

    Pros

    Family atmosphere, flexibility which is great for students

    Cons

    a lot of down time, lacking in management


  6. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Los Angeles, CA
    Current Employee - Server in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BUCA full-time (More than a year)

    Pros

    Coworkers are the only pros working at bucas.

    Cons

    Blatant fraternization between management & upper management. Must be willing to Brown nose management if you want to work.

    Advice to Management

    Clean house!


  7. "Do not work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Utica, MI
    Former Employee - Sales Manager in Utica, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BUCA full-time (More than 5 years)

    Pros

    Aside from the local employees, nothing.

    Cons

    They are so corporate. Their buildings are falling apart, they are under staffed, management is a joke. They lie and cheat. They do not pay their vendors and treat their loyal employees like slaves. They are going under.

    Advice to Management

    Look for other opportunities. Get out.

  8. "Bring it back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Indianapolis, IN
    Current Employee - Server/Bartender in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BUCA full-time (More than a year)

    Pros

    Great work family, fun atmosphere, good money, great hours

    Cons

    Poor communication between management and staff, disorganized, inconsistent, restaurant needs a plumber, electrician, etc

    Advice to Management

    Be a team. Have more preshifts


  9. "Bartender/Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Scottsdale, AZ
    Current Employee - Server/Bartender in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BUCA full-time (More than a year)

    Pros

    Friendly work environment, great money, flexible schedules, coworkers become like family, ability to pool tips with another employee in your section- almost like a buddy system so you can help each other out if you get weeded.

    Cons

    This restaurant is a very popular place on Holidays, and they are open on all major holidays-even christmas. Large portion sizes require a lot of boxing food for customers, banquets require one server per 10 people which is sometimes unnecessary.

    Advice to Management

    Someone has to work on Holidays, but it may be nice to offer incentives for working on major holidays and missing out on time with family.


  10. "Bus Boy and Host"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX
    Recommends

    I worked at BUCA part-time (More than a year)

    Pros

    Good co-workers and managers. Busy.

    Cons

    Patrons can be unpleasant at times.

    Advice to Management

    Honor scheduling preferences more.


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