BUCA Reviews | Glassdoor

BUCA Reviews

Updated September 18, 2017
101 reviews

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3.1
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Robert Earl
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101 Employee Reviews

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Pros
  • It was a great work environment and would recommend it to anyone looking for a good company (in 12 reviews)

  • fun atmostphere, good people, good food (in 10 reviews)

Cons
  • Blatant fraternization between management & upper management (in 9 reviews)

  • Being promoted is easy if you want to work long hours for bad pay (in 8 reviews)

More Pros and Cons

  1. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Frisco, TX
    Current Employee - General Manager in Frisco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BUCA full-time (Less than a year)

    Pros

    Great family atmosphere. Fair management

    Cons

    Open 365 days a year


  2. "server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BUCA part-time

    Pros

    fun atmosphere friendly staff and good location

    Cons

    management is horrible, don't care about employees, fast turnover rate for employees,

    Advice to Management

    work to keep dedicated employees by treating with respect.

  3. "Chef Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Chef
    Current Employee - Executive Chef

    I have been working at BUCA full-time (More than 3 years)

    Pros

    Great atmosphere, great pay, good benefits.

    Cons

    Unstable business practices, poor treatment of long term employees.

    Advice to Management

    Use it as a resume builder


  4. "Chef Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Chef Partner in Pittsburgh, PA
    Current Contractor - Chef Partner in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BUCA as a contractor (More than 5 years)

    Pros

    Good People, Great Food, great concept

    Cons

    Planet Hollywood on its decline, couldnt pay bills, had to beg vendors for service because of it. Quality of life sucked, not enough management to handle business. no soue chefs for addition support. and god forbid you ask for a review or raise.

    Advice to Management

    pay your bills, take care of your long termed staff that has proven there self's. no room for growth what so ever. Rick Tasman is no longer the owner. Robert Earl of Earl enterprises is now.


  5. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Positive Outlook
    Disapproves of CEO

    I have been working at BUCA full-time

    Pros

    - Freedom to get your job done with minimal interruption from Operations team and Corporate office. You'll essentially be an office of one.

    - 12 days of PTO/year starting out. Accrued one day/month. Holidays off.

    - CRM (Tripleseat) and Booking software (Opentable) are effective and easy to use.

    - Ability to be out of the office as much as necessary for sales calls, etc. Not staring at a screen all day.

    - Selling celebrations is easy and fun.

    - Corporate support via a large marketing team and a national sales office (NSO can be a blessing and a curse, see below) to take your calls when you're away.

    - Work/life balance is great. Schedule is Mon-Fri 9-6. Not required to be present for events.

    Cons

    - The company itself is a little shady. Does not pay vendor bills on time, for example.

    - You will not get a raise to your base salary. They consider any additional commission you earn for the year to be your raise. Negotiate the highest base salary you can.

    - SMs do not receive quarterly bonuses like other managers, despite the fact that we bring in the sales.

    - Communication is not always great from NSO - online orders not sent to the store, for example. This is getting better lately.

    - Little leadership. Not a con for me, but would be for those who need a lot of guidance or feedback.

    - Not much opportunity to advance.

    - Sales goals are getting somewhat arbitrary. Used to be a straight 5% higher than the period last year, but now is more complicated and nonsensical at times.

    - Health insurance is expensive and not very good.

    Advice to Management

    Sales Managers should be part of the bonus program.


  6. "It could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Take Out Specialist in San Jose, CA
    Current Employee - Take Out Specialist in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at BUCA full-time (More than a year)

    Pros

    Friendly environment, fair work, reasonable accommodation

    Cons

    No benefits and no breaks during anything under a 10 hour shift


  7. "By far WORST company and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BUCA (Less than a year)

    Pros

    Pay isn't bad at all but not worth it to stay in such a toxic environment.

    Cons

    Horrible culture, restaurant is dirty, in constant disrepair, management is illequipped. It starts at the top and snowballs from there.

    Advice to Management

    Doesn't matter, they lose GREAT employees all the time because they just don't care....to them, there's always another warm body to fill the gap.

  8. "line cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at BUCA part-time

    Pros

    good hours, great employess too

    Cons

    very high volume, always busy


  9. "Wage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you like the restaurant industry it's a fun place to work

    Cons

    Hours are nights weekends and holidays


  10. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Los Angeles, CA
    Current Employee - Server in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BUCA full-time (More than a year)

    Pros

    Coworkers are the only pros working at bucas.

    Cons

    Blatant fraternization between management & upper management. Must be willing to Brown nose management if you want to work.

    Advice to Management

    Clean house!


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