Babylon Health Reviews | Glassdoor

Babylon Health Reviews

Updated Jul 31, 2019

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Found 124 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
60%
Recommend to a Friend
70%
Approve of CEO
Babylon Health CEO Ali Parsa
Ali Parsa
89 Ratings
Pros
  • "Really smart people who know what they are doing(in 10 reviews)

  • "A nice office situated in a very nice area(in 9 reviews)

Cons
  • "Babylon West office needs new desks(in 14 reviews)

  • "Due to the large expansion of the company there are the inevitable growing pains where resources and projects constantly changing(in 7 reviews)

More Pros and Cons
  1. Helpful (4)

    "Still learning, but learning fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Babylon Health full-time for less than a year

    Pros

    The people - There is an incredible number of smart, friendly and dedicated people - I genuinely love speaking with the clinicians, engineers and even the marketing team - all of whom are passionate about the mission and doing things in the right way. The mission - The inspiring mission of accessible, affordable healthcare for all is the common thread that has brought everyone together - and it shows. When things go...

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    Cons

    Internal processes - As people have said, it's a company that has tripled in size in the last 9 months alone. There are definitely teething issues and there are a lot of processes and clarity that need to be put in place, but this is happening - if faster in some areas than others. Peakon (an anonymous survey system), a new internal comms person, changes in HR, reviews of appraisal system. These have all happened in 2019...

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    Advice to Management

    Be clear about the internal processes that you know need to be addressed, and offer a clear timeline of when they'll be sorted. Showcase the departments that are doing it well to inspire the others Marry the best aspects of healthcare and tech

    Babylon Health2019-07-31

    Babylon Health Response

    August 8, 2019People and Performance Team

    Thank you for taking the time to write such an honest and detailed review, we appreciate the thought that's gone into this. We love hearing from Babylonains who are inspired and driven by our mission, in fact data from the anonymous bi-weekly employee survey you mentioned shows that ...

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  2. Helpful (1)

    "Exciting times as the company continues on it's growth plan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Babylon Health full-time for less than a year

    Pros

    Lots of challenges to surmount, nice and supportive colleagues

    Cons

    Lack of formal structure and procedures as the company is relatively new and growing fast

    Advice to Management

    Continue to listen to employees and hire people on merit

    Babylon Health2019-07-28

    Babylon Health Response

    August 8, 2019People and Performance Team

    Thank you for taking some time to leave this review - we're glad to hear that you're enjoying the challenge of working at a growing start-up! It's also really great to know that the colleagues you work with are supportive. We'd love to address the concerns that you have about formalised ...

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  3. Helpful (1)

    "One of the best environments to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior QA Engineer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Babylon Health full-time for less than a year

    Pros

    1. The work environment is amazing and you feel part of the company as everyone has a voice in the company 2. The tools and technology been used are latest which helps to always be ahead in the game 3. There are a number of extra curricular acitvities like yoga, football, board games, table tennis 4. The benefits are better than most other places. 5. The office is very bright with trees and relaxed dress code which...

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    Cons

    1. The company is growing at a scary speed as it has essentially doubled in the last 1 year which although is exciting but has its set of cons like documentation etc.

    Advice to Management

    Have been very happy with the overall experience in my short span in babylon(4 months).

    Babylon Health2019-07-22

    Babylon Health Response

    August 8, 2019People and Performance Team

    It's great to hear that you feel like you have a voice here at Babylon - we think it's important that everyone who works here is able to share their opinions and take ownership. That's why Ownership is one of our 6 core Babylon Behaviours. We're also really pleased that you like the ...

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  4. "Exciting and a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AI Engineer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Babylon Health full-time for less than a year

    Pros

    I have been working the company for 3 months and here are my initial thoughts - Fast pace company Fun people Cutting edge technology and AI techniques Lots of people to learn from Flexible working hours Easy to move around the company Great to work in health and something that has a positive effect on the world

    Cons

    Strategy is not alway clear

    Babylon Health2019-07-23

    Babylon Health Response

    August 8, 2019People and Performance Team

    We're so pleased that you feel like you're having a positive effect on the world working here at Babylon! A lot of Babylon employees join because they believe in our mission, so it's great to know that you feel you're contributing towards that. In terms of strategy, we know that Babylon ...

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  5. Helpful (12)

    "When it works, it works amazingly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Babylon Health full-time for more than a year

    Pros

    I've read a lot of the reviews on this site, and I'm a bit confused and disheartened to see people having a negative time at Babylon. Let's set some facts straight, and let me give you my opinion of the company. Yes, Babylon has grown explosively. I joined when it was just over 100 people two years ago. It now has offices across the world, and is close to 1300 employees. That kind of growth causes growing pains and...

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    Cons

    As mentioned above - there is an inconsistent culture and work ethic in the company, which has risen due to a very fast growth (100 -> 1300 employees in two years) and an effort to instill autonomy among the teams. Autonomy is GOOD for faster delivery, and less organizational bureaucracy, but it does mean you risk inconsistent cultures where some parts of the business are horrible to work in, and others are great....

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    Advice to Management

    Get strict on the parts of the business that have a horrible work culture. Ask the people doing the actual work what they think of their job, and listen to them. Autonomy involves a lot of trust, and you should not just go and let teams do what they want, make the whole company look bad, and make people leave. Get tough on the people who cannot work together to make good culture. Talk to the parts of the business that...

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    Babylon Health2019-06-17

    Babylon Health Response

    July 5, 2019People and Performance Team

    We really appreciate you taking the time to write such a thoughtful and honest review of your time here at Babylon, thank you. We're very pleased to hear that you're enjoying your time at Babylon and feel that you've been able to make meaningful contributions to the company and our ...

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  6. Helpful (4)

    "Fun workplace, difficult company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Research Scientist 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Babylon Health full-time for less than a year

    Pros

    Company mission and climate. A fun place to work.

    Cons

    Management seems very disorganised. Hiring policy is undefined.

    Advice to Management

    Career opportunities clearer need to be clearer.

    Babylon Health2019-07-19

    Babylon Health Response

    August 8, 2019People and Performance Team

    Thanks for sharing your review - we're glad that you're having fun here at Babylon! In a company that is growing as rapidly as Babylon is, there are a lot of moving priorities, which we realise can sometimes come across as disorganised. However, there is a very clear strategy in place, ...

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  7. Helpful (2)

    "Exciting place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Babylon Health in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Babylon Health full-time for more than a year

    Pros

    * The app that Babylon makes really helps people and could change the way we think of careful. When you hear some of the stories of how much of a difference it has made to some people's lives when they are at their lowest moments you realise just how worthwhile it is. * Plenty of demand for the app meaning there is no shortage of work to do, ally of my work will go towards making real people's experience of the app better...

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    Cons

    * The pace of growth means some things do not run as smoothly as I would like as departments struggle to hire at the rate needed (this was described as a nice problem to have at my previous start-up, which never took off, but it is still a problem)

    Babylon Health2019-06-29

    Babylon Health Response

    July 12, 2019People and Performance Team

    We love hearing from Babylonains who are inspired and driven by our mission, in fact data from an anonymous bi-weekly employee survey shows that when asked about how motivated they were by our mission, 92% of employees gave scores of 7 or more out of 10. We're a fast paced company, ...

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  8. Helpful (12)

    "Sinking ship doesn't do it justice"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Babylon Health

    Pros

    Nice office, Great ambition, some great people

    Cons

    Too many too name. Look past the fake reviews and you will see a pattern of a toxic work culture, lots to do but nothing gets done, inept management and the inability of the company to put its house in order. Babylon only wants to focus on keeping up an image that most people can see past

    Advice to Management

    Get new management

    Babylon Health2019-07-29

    Babylon Health Response

    August 8, 2019People and Performance Team

    It's such a shame to hear that you didn't enjoy your time here at Babylon. We would like to reassure you that the team's focus is on realising that great ambition that you have identified. We're surprised to hear that you are concerned about the culture here. Data from an anonymous ...

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  9. Helpful (1)

    "Exciting company to work at, with tons of opportunity for personal growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Real Estate Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Babylon Health full-time for less than a year

    Pros

    - Given the chance to take on key responsibilities from day one. - Many opportunities to develop and broaden my skill set in my field. - Surrounded by ambitious people, who aren't sitting there clock watching and killing time. - Motivating to be part of an ambitious, positive global goal.

    Cons

    Not a con as such but not an environment for the half-hearted! In a company with such grand short and long terms plans, you will not be able to cruise and be able to keep up with the pace of successes of those around you.

    Advice to Management

    Keep pushing for growth in all directions and stay true to the overall vision.

    Babylon Health2019-06-25

    Babylon Health Response

    July 16, 2019People and Performance Team

    It's so heartening to hear that you're enjoying your time here at Babylon. We love hearing from Babylonians that are empowered by our mission. We agree that this is not a place for the half-hearted, but we think that's what makes working here so exciting and rewarding!

  10. Helpful (18)

    "Looks shiny from outside but is very ugly inside"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Babylon Health full-time for more than a year

    Pros

    South Kensington location, fake plants in the office

    Cons

    It's the most toxic work environment I have ever worked in. While the mission is amazing to read, the goals change every minute and you are just expected to run with the changes, no time to even draw strategies. I have never seen so many people getting fired so quickly. From the most junior to the most senior people, I have seen so many losing their jobs. Literally, every day at least one person was losing their job...

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    Babylon Health2019-07-22

    Babylon Health Response

    August 8, 2019People and Performance Team

    Thank you for sharing your feedback with us. It's very disheartening to hear that you had a negative experience at Babylon, and we wanted to reassure you that we take your feedback seriously. We're quite surprised to hear that you found the work environment toxic, as we know that ...

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Found 124 reviews