Bacara Resort & Spa Reviews | Glassdoor

Bacara Resort & Spa Reviews

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Found 54 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
77%
Recommend to a Friend
84%
Approve of CEO
Shashi Poudyal
10 Ratings
Pros
  • "(in 4 reviews)

  • "Well paid for an hourly summer, some fun coworkers, etc(in 3 reviews)

Cons
  • "(in 2 reviews)

  • "Often work shifts up to 9 or 10 hours, but it's good money if you can handle it(in 2 reviews)

More Pros and Cons
  1. Amazing!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bellman in Goleta, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bacara Resort & Spa full-time for more than 4 years

    Pros

    Great tips and a great work environment!

    Cons

    You have to work the weekends if you want to make the good money!

  2. Spa Receptionist

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - SPA Receptionist in Santa Barbara, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bacara Resort & Spa full-time for more than a year

    Pros

    Location on beach. Discount on services.

    Cons

    Highly corporate structure, lying and backstabbing to get ahead. High maintenance clients.

    Advice to Management

    Require proof of accusations.

  3. Overall a Beautiful and Comfortable Place to Work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader/Trainer in Goleta, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bacara Resort & Spa full-time for more than 4 years

    Pros

    I personally had a great manager, can't say the same for the rest of the resort. Benefits to partner hotels were awesome and my work/life balance was everything I could have asked for. We got the budget to get the equipment we needed as well so that was a plus.

    Cons

    I had 3 managers during my 3 years at Bacara, so the turnover was higher than expected.

    Advice to Management

    Give pay raises to the right people who are actually working hard each day to improve the company! oh and Sashi is a sweetheart, great leader!

  4. Back Server Angel Oak

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Bacara Resort & Spa part-time

    Pros

    Pretty good pay, fun coworkers

    Cons

    Severely understaffed, having to cover a lot of peoples shifts

  5. AO Server

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bacara Resort & Spa part-time for more than 2 years

    Pros

    Good tips. You will make great friends with your coworkers. Endless views of the ocean.

    Cons

    Clientele can be difficult.

  6. Stressful but good pay

    StarStarStarStarStar
    • Culture & Values
    • Compensation and Benefits
    Former Employee - SPA Concierge 

    I worked at Bacara Resort & Spa part-time for more than 2 years

    Pros

    Worked as a Spa Receptionist and was paid well

    Cons

    Higher management was disorganized and not the best at managing our team. The entire hotel felt disjointed and collaborating with other departments was often difficult.

    Advice to Management

    Create a more unified vision for service and communication throughout the hotel.

  7. Great job while in college

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bacara Resort & Spa full-time for more than 2 years

    Pros

    Beautiful environment, fun atmosphere, fun co-workers, free uniform laundry

    Cons

    Disorganized, hard to take time off

    Advice to Management

    Have more than just the bare minimum of staff- it's cheap and makes it near impossible to get a shift covered which is why people just called out or didn't show up all the time. Better, more comprehensive and organized training in regards to wine knowledge and trying new menu items. Stop changing menu every 5 months and not having an organized tasting/info day! Don't be cheap with the pool food, guests called us out on...

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  8. Great work culture, collaborative team effort

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bacara Resort & Spa

    Pros

    Meet people from all departments, great training for front office team

    Cons

    Cafeteria food, working holidays, long shifts

  9. Undertrained

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bacara Resort & Spa part-time

    Pros

    Fun coworkers, beautiful landscape, free onsite food

    Cons

    Lack of feelings of ownership, undertrained, they cycle through college students instead of hospitality professionals

    Advice to Management

    Invest more in your workforce to reduce the massive amount of turnover

  10. Maintenance mechanic

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Maintenance Mechanic in Santa Barbara, CA

    I have been working at Bacara Resort & Spa full-time for more than 20 years

    Pros

    Good benegits and well paid

    Cons

    None everything is fair good place to work

    Advice to Management

    We need more disipline

Found 54 reviews