BackOffice Associates Reviews | Glassdoor

BackOffice Associates Reviews

Updated April 29, 2017
68 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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BackOffice Associates President & CEO David Booth
David Booth
39 Ratings

68 Employee Reviews

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Pros
  • I've worked here for many years as an SAP data migration consultant (in 4 reviews)

  • Great work environment, great team (everyone's a team player), and its a great place to learn and grow your skill set (in 4 reviews)

Cons
  • In the last five years, with the emergence of a new management team, the company has been on a steady decline (in 5 reviews)

  • The Senior Management team has been like an aggressive cancer to the company, bringing it down quickly (in 2 reviews)

More Pros and Cons

  1. "Learning a lot and Growing My Career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BackOffice Associates full-time (Less than a year)

    Pros

    I've been working with BackOffice for a little over a year now and have had nothing but a pleasant experience. Great work environment, great team (everyone's a team player), and its a great place to learn and grow your skill set.

    Cons

    Teams are small- should gradually grow those departments to keep up with company growth.


  2. Helpful (5)

    "Tough Going"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Migration Consultant in New York, NY
    Former Employee - Data Migration Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BackOffice Associates full-time (More than 3 years)

    Pros

    Enjoyed a couple of team members who were great dinner companions after the LONG days on our project.

    Cons

    Long Hours without compensation. Then to get the letter lowering my compensation by 10% without any conversation or ability to mitigate was the last straw. Its been tough going these last 3 years. I had to get out.

    Advice to Management

    The entire executive team has serious inadequacies. Get rid of current management team and start over. The apple is rotten to the core.


  3. Helpful (10)

    "Floundering at Best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Harwich, MA
    Former Employee - Anonymous Employee in Harwich, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BackOffice Associates (More than 8 years)

    Pros

    Great people and Great clients. Used to be a strong vibrant company. The office was a beautiful building to work in. Really enjoyed the fish tank.

    Cons

    In the last five years, with the emergence of a new management team, the company has been on a steady decline. They have completely abandoned the values that made the company great and are more concerned with the compensation packages for top executives, than ensuring that their consultants are delivering for the customer onsite. There has been a steady defection of the best and brightest as the company continues to spiral through an identity crisis.

    Advice to Management

    Remember that you were once a software company. Bring back CranSoft. Compensate the people who built the business and cut the fat in the executive ranks. No company needs multiple CEOs when they are consistently losing money.


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  5. Helpful (3)

    "Senior Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BackOffice Associates full-time (Less than a year)

    Pros

    Company is Good. Has lots of expertise in niche technology areas. Still has a long way to go reach industry standards.

    Cons

    Still lots of maturity needed in HR policies and lacks transparency in appraisals.

    Advice to Management

    Needs improvement in appraisals, promotions and training. Too much focused on nurturing top leadership and lower and middle management are not important.


  6. Helpful (3)

    "Poorly Managed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Washington, DC
    Current Employee - Consultant in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I have been working at BackOffice Associates full-time (More than 3 years)

    Pros

    Good experience but in niche market with proprietary tool

    Cons

    Management is poor and disconnected from consultants

    Advice to Management

    Change management from the top down


  7. Helpful (4)

    "No longer a people company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Yarmouth Port, MA
    Former Employee - Anonymous Employee in Yarmouth Port, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BackOffice Associates full-time (More than a year)

    Pros

    BackOffice has positioned itself at the forefront of an exciting industry. As computing power continues to increase the need for high quality and business relevant data grows with it. Companies are realizing that their data is a valuable business asset and are investing in solutions to manage that data throughout its lifecycle. This is an exciting time to be in the data management industry.

    Cons

    BackOffice talks of three pillars that are required to successfully manage data - people, methodology and tools. Unfortunately BackOffice has not cared well for one of these pillars - their people. Employee pay has been stagnant and in some cases rates have been cut. When employees look elsewhere they are threatened with bully tactics - including lawsuits.

    For years BackOffice Associates was considered one of the best places to work. Unfortunately, as they continue to grow this has changed. The bully culture in management, the continued concern employees feel about the volatility of their rates, and the fear of repercussions if they decide to move on makes day to day life at BackOffice difficult.


  8. "Ok but could be so much better."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in South Harwich, MA
    Former Employee - Anonymous Employee in South Harwich, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BackOffice Associates full-time (More than a year)

    Pros

    Canadian CEO really wants you to succeed.

    Cons

    Poor go to market strategy in Canada and no marketing support.

    Advice to Management

    Sell direct to customers and forget about SAP partnership. SAP sales people will not partner will you 99% of the time.


  9. Helpful (4)

    "Boots on the ground are TOP NOTCH"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cedar Park, TX
    Former Employee - Anonymous Employee in Cedar Park, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at BackOffice Associates full-time (More than 3 years)

    Pros

    --Has some of the most resourceful, flexible and ingenius consultants and development staff around.
    --Technology driven and sometimes fosters thinking out of the box

    Cons

    --Senior management is corporate minded and the company lost focus on the things that make it great.
    --Fear mongering is rampant

    Advice to Management

    This used to be a place where ideas mattered. You could make something, allow it to grow, gain some traction and eventually have a product if it was worth its ware. Now its just another small company squandered by the same ideals that failed in the large corporate arena time and time again.


  10. Helpful (3)

    "Sales"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Glen Allen, VA
    Current Employee - Anonymous Employee in Glen Allen, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BackOffice Associates full-time (More than a year)

    Pros

    Great place to work, would recommend it to a friend.

    Cons

    Not many here at BackOffice, fun place to work.

    Advice to Management

    Keep working hard and you will grow within the company.


  11. Helpful (7)

    "Management by fear never works."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in New York, NY
    Current Employee - Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BackOffice Associates full-time (More than 5 years)

    Pros

    Great people at one time, many have departed but a few of us are still trying to hang on to help turn things around.

    Cons

    Management runs company with fear tactics. A continuing exit of senior level employees continues to be a concern to the consulting ranks.

    Advice to Management

    Stop with the threats and scare tactics. Start recognizing your weaknesses and correct them. Suing former employees is bad business. Compensation plans keep changing causes confusion.


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