BackOffice Associates Reviews | Glassdoor

BackOffice Associates Reviews

Updated December 6, 2017
83 reviews

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3.3
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BackOffice Associates President & CEO David Booth
David Booth
51 Ratings

83 Employee Reviews

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Pros
  • Excellent opportunity to learn and be with cutting edge projects in the market (in 6 reviews)

  • Great work environment, great team (everyone's a team player), and its a great place to learn and grow your skill set (in 4 reviews)

Cons
  • Incompetent management team in emerging markets and outside HQ , its a mess at this level (in 6 reviews)

  • Work life balance can take a hit some times (in 3 reviews)

More Pros and Cons

  1. Helpful (2)

    "Learning a lot and Growing My Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BackOffice Associates full-time (Less than a year)

    Pros

    I've been working with BackOffice for a little over a year now and have had nothing but a pleasant experience. Great work environment, great team (everyone's a team player), and its a great place to learn and grow your skill set.

    Cons

    Teams are small- should gradually grow those departments to keep up with company growth.


  2. "Excellent Opportunities But Very Poor Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Migration Consultant
    Current Employee - Data Migration Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BackOffice Associates full-time (More than 3 years)

    Pros

    - Work with some the top consultants in the industry. Many brilliant minds
    - Many opportunities to expand skill set and enhance resume
    - Many opportunities to advance your career
    - If you ask for the work and you can do it, you will be promoted based on your work
    - Typically very enjoyable teams to travel and work with
    - Most project leads tend to really care about getting their consultants home to their families, but there are some who do not
    - Outstanding "teamwork" mentality in the workforce. Everyone is willing to help out and teach and even help relieve tasks from any co-workers slammed with tasks

    Cons

    - VERY poor pay
    - Salaried employees will be expected to work 50 to 80 hours but will only be paid for 40
    - Very little work/life balance during load cycles
    - Company policies limit raises to a low percentage of your current salary (even if you are promoted)
    - Travel schedule is too dependent on your project lead. Company policy is to get you back home by dinner on Thursdays, but this rarely happens
    - If you come into the company as a salaried employee you will be very underpaid as you try to advance through the ranks
    - Many cuts to salaries over the past few years
    - Company breaks many verbal promises and commitments to its employees

    Advice to Management

    - Remove percentage barriers for employees being promoted
    - Adjust salaries to ensure competitive salaries

  3. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Hyannis, MA
    Former Employee - Senior Consultant in Hyannis, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BackOffice Associates full-time (More than 10 years)

    Pros

    Team work is the way to go.

    Cons

    Management is out of touch

    Advice to Management

    Be transparent!


  4. Helpful (2)

    "Booth has dragged theh company down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Hyannis, MA
    Former Employee - Senior Consultant in Hyannis, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at BackOffice Associates full-time (More than 5 years)

    Pros

    Great colleagues, hard working and dedicated

    Cons

    Payoff off for good work poor, management is holdover from last guard, pay is low, hours are long

    Advice to Management

    retire


  5. Helpful (6)

    "Beware New Hires"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BackOffice Associates full-time

    Pros

    The salary was substantial compared to other opportunities with the same level of qualifications desired for the position.

    Cons

    I applied to be a data migration consultant, and after 3 interviews, I was offered the position. I left a top tier consulting firm because they offered me a higher salary.
         You will be put into a 3-week training course. During the 3 week training course, you will be tested twice. If you fail to get above an 80 on these exams, they will fire you. Many of the supervisors will tell you that you'll be able to re-take the exams to show that you're capable of doing the work, but this ISN'T true. If you have something stable, I wouldn't suggest leaving it

    Advice to Management

    Don't create a culture of intimidation.


  6. "Data Migration Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BackOffice Associates full-time (More than 5 years)

    Pros

    Great company to work for!

    Cons

    I can't think of anything


  7. "Good Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BackOffice Associates full-time (More than 3 years)

    Pros

    Genuinely nice people to work with, the support teams are understaffed but they don't make excuses and really work hard to get the job done. Some leaders like Rex Ahlstrom and Alex Berry are a good and a nice change from the other leadership that is less connected.

    Cons

    As the company grows they need to hire more people to support the growth. The benefits are expensive

    Advice to Management

    Bring back TechEd. Getting the company all together at least once a year is one of the things that people loved and looked forward to. Without it we are starting to loose some of the culture that made us special.

  8. Helpful (2)

    "-"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Not too large of a company.

    Cons

    Not enough communication back about upcoming projects.


  9. Helpful (3)

    "Not What it Used to Be..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I worked at BackOffice Associates full-time

    Pros

    Bi weekly company paid lunches, past events were second to none.

    Cons

    Work life balance is not sustainable. Management has a whatever it takes to get the job done attitude. Top level conveys a false sense of stability while the company is continuing on a downward spiral. Recent pay cuts, and behind the scenes layoffs prove that theory.

    Advice to Management

    Maybe this trend of resignations should tell you something...treat the middle layer of employees better vs. appointing yet another ineffective six figure VP.


  10. Helpful (2)

    "Seems Like A Disaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BackOffice Associates full-time

    Pros

    Had a great company culture with beautiful work environment. The coffee, Friday Lunch and corporate events were awesome!

    Cons

    Current management completely ruined a great thing! Used to have disruptive, industry proven solution that provided great value to customers. CEO abandoned tools and lost best consultants when they got back in bed with SAP and Kowtowed to SAP's demands to abandon product. Recent indication is continued revenue loss, layoffs and reduction in consultant rates.

    Advice to Management

    Since you are great at "spinning it" consider negotiating resignation, and let Investors try to sell what is left and retain what's left of their investment for shareholders.


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