Baker Furniture Reviews | Glassdoor

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Baker Furniture Reviews

Updated January 4, 2018
22 reviews

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22 Employee Reviews

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  1. "Customer Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Washington, DC
    Current Employee - Customer Service Manager in Washington, DC
    Recommends
    Positive Outlook

    I have been working at Baker Furniture full-time (More than a year)

    Pros

    While this position at Baker was top-heavy in behind-the-scenes work as far as
     AP/AR, corporate reports, showroom finance, budgeting plans, outreach, etc, it has been a great learning experience in how to bridge communications between the client and the company.

    Cons

    The resources offered for locating system functions in GERS are scarce, but we are currently undergoing a system transition from GERS to ADP.


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Baker Furniture full-time

    Pros

    Develop your personal sales, build a relationship with clients

    Cons

    NO Communication, lack of developing their associates to the next level.

  3. Helpful (1)

    "worst company to work and unqualified managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Baker Furniture full-time

    Pros

    good compensation and excellent product

    Cons

    the worst manager experience and extremely unreliable communication channels
    with the upper managers and factory. no body is accountable for anything. the blame game at the best. complete BS!!

    Advice to Management

    the direction of the company is lost and all they care is volume and zero continuity or good customer service. no transparency with the employee or the clents


  4. "Showroom Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Showroom in Beachwood, OH
    Current Employee - Showroom in Beachwood, OH
    Recommends
    Positive Outlook

    I have been working at Baker Furniture full-time (More than 10 years)

    Pros

    Good company to work for. I have been there 14 years and still love it!

    Cons

    Pros outweigh cons. Changing computer system one of the drawbacks.


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Really good benefits beautiful product

    Cons

    Salary increase is very small

    Advice to Management

    Communication


  6. "Design Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Baker Furniture full-time

    Pros

    M-F work days, sometimes lunches and breakfast, lots of free time

    Cons

    Catty work environment, not team-driven, lack of communication from the company, they lie about the pay structure, no management


  7. "Exquisite, Inspiring Objet D' Art"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Baker Furniture full-time (More than 8 years)

    Pros

    Baker Furniture creates beautifully conceived and masterfully crafted pieces of fine furniture. If you love fine furniture, the company is inspirational.

    Cons

    The power plays sometimes were won by the wrong players.

    Advice to Management

    You do a fantastic job. Listen to successful inspirational leaders as well as devoted staff.

  8. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook

    I worked at Baker Furniture (More than 3 years)

    Pros

    Beautiful designs, brand Recognition and Training

    Cons

    A lot of political issues with Bullying and upper management taking sales and micro managing. Many complaints made and ignored. Commission not paid correctly. They aren't recognizing shifts in industry or economy.


  9. Helpful (1)

    "Senior Technical Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Analyst in Hildebran, NC
    Current Employee - Senior Technical Analyst in Hildebran, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at Baker Furniture full-time (More than 10 years)

    Pros

    Great benefits including insurance, 401K options, employee discounts
    Fellow employees
    Love my job

    Cons

    Dying market within the US

    Advice to Management

    More promoting from within


  10. "Beautifully Designed, American made furniture coveted by discriminating consumers worldwide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Showroom Manager
    Current Employee - Showroom Manager
    Recommends
    Neutral Outlook

    I have been working at Baker Furniture full-time (More than 10 years)

    Pros

    The product is beautifully & thoughtfully designed by the top designers in the industry (AD 100)
    The Baker heritage is well known -it is a 125 year old company, owned by the Kohler Company for the past 30 years
    The showroom channel has sales associates that are experienced and well-versed in offering our clients the best guidance in what they purchase and our client satisfaction is high, both from a product and service perspective
    Our craftsmen in the workrooms are the best there is, and passionate about what they do. Most have long tenures in the furniture business.
    Our employees are engaged and invested in the business, which makes it a pleasure to work here

    Cons

    Sales quoting system is aged and cumbersome, but is being updated
    We are a reporting intensive company
    The business "silos" do not always work together for the "greater" good

    Advice to Management

    Continue to engage and inspire your workforce-you have people who are passionate and capable.
    Lighten the reporting requirements for increased productivity
    Let people do what they were hired to do


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