Baker & Taylor Reviews | Glassdoor

Baker & Taylor Reviews

Updated August 10, 2017
118 reviews

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3.2
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Baker & Taylor President and CEO George Coe
George Coe
26 Ratings

118 Employee Reviews

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Pros
  • Great company to work and great people (in 7 reviews)

  • Free books, movies, access to media trends, great customers (in 5 reviews)

Cons
  • High retention means little room for advancement (in 6 reviews)

  • Everything, slave labor for low pay impossible to meet incentive extreme weather exposure (in 5 reviews)

More Pros and Cons

  1. "Merchandiser"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Baker & Taylor part-time (More than a year)

    Pros

    Very flexible timing, supportive telephone communication

    Cons

    Hard to get the work accomplished in the time you were provided


  2. "great job, sub par people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Baker & Taylor full-time

    Pros

    The work is challenging and rewarding. Good benefits, extremely lenient policies.

    Cons

    Little support or direction from hr on employee issues.

    Advice to Management

    Focus efforts on people who care about their jobs. Stop rewarding bad behavior with more leniency.

  3. "Refocusing its message to determine it's future under, another, new owner."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Bridgewater, NJ
    Former Employee - Sales Manager in Bridgewater, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Baker & Taylor full-time (More than 5 years)

    Pros

    book discounts. mostly hard-working co-workers who are all trudging on and support each other.

    Cons

    Old school book distributor, adverse to new techniques and business opportunities. Too many new "top" priorities but they fail to support old, existing programs. Reducing PTO benefits under new ownership (Follett). New leadership has limited power (G. Coe is out!). Direction from upper mgmt is random and not to all revenue teams.

    Advice to Management

    Respect all teams/departments and support them. Encourage communication and don't allow in-fighting among teams.


  4. Helpful (1)

    "Outdated technology/management style"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Tester in Bridgewater, NJ
    Current Employee - QA Tester in Bridgewater, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Baker & Taylor full-time (More than 5 years)

    Pros

    Healthcare, job security, but not much else in the way of pros.

    Cons

    Outdated technology, software development process feels decentralized and disorganized, management is rigid and inflexible when it comes to change.

    Advice to Management

    Be more willing to adopt a dynamic approach with your employees (who are people, after all.) Not calling them "resources" directly would be appreciated.


  5. "Challenging and rewarding workplace"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Bridgewater, NJ
    Current Employee - Anonymous Employee in Bridgewater, NJ

    I have been working at Baker & Taylor full-time (More than 10 years)

    Pros

    Fast-paced, challenging, good growth potential

    Cons

    Salary growth a little slow at times


  6. Helpful (1)

    "Too old school to be cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Baker & Taylor full-time

    Pros

    Free books, movies, access to media trends, great customers

    Cons

    Horrible morale, rude and highly ineffective management, very clique-ish for a library company, pay is not competitive at all, doesn't matter what direction the company takes towards progress and technology, the good old boys make it a very unattractive company.
    A company holiday breakfast is all they do for all employees. Boring.

    Advice to Management

    Retire, get sharper minds in leadership, squash the cliques, make work less boring


  7. "Outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Baker & Taylor full-time (More than 10 years)

    Pros

    Great market position and good people across the company

    Cons

    Struggling with software solutions for libraries but tremendous opportunity

    Advice to Management

    Make the hard choices now so long term is preserved.

  8. "If you get hte right supervisor, the job can be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bridgewater, NJ
    Current Employee - Anonymous Employee in Bridgewater, NJ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Baker & Taylor full-time (More than 10 years)

    Pros

    Some very dedicated and knowledgeable employees

    Cons

    No room for advancement. Too many VPs, Senior VP's, head honchos...they get all the pay and best benefits. Not an attractive workplace (needs fresh paint, carpets are stained, lots of broken chairs, dirty cubicle walls)

    Advice to Management

    Spruce up the offices


  9. "Absolutely love it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sorter in Momence, IL
    Current Employee - Sorter in Momence, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Baker & Taylor full-time (More than a year)

    Pros

    Team work, hours & love the incentive if you do well. With hard work and determination you are able to move up in the company. Just have to prove to you and your superiors.

    Cons

    After the holidays for a month or 2 lack of work is given a lot.. make sure you keep your pto to make up your check.


  10. "Merchandising Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Specialist in Hyannis, MA
    Former Employee - Merchandising Specialist in Hyannis, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Baker & Taylor part-time (More than a year)

    Pros

    Work around your schedule
    Efficient company

    Cons

    Occasionally shipments exceeded time alotment

    Advice to Management

    No advice ... reporting manager was fabulous.


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