Baker & Taylor Reviews | Glassdoor

Find your next job here

Baker & Taylor Reviews

Updated December 19, 2017
122 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Baker & Taylor President and CEO George Coe
George Coe
26 Ratings

122 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great company to work and great people (in 7 reviews)

  • Free books, movies, access to media trends, great customers (in 6 reviews)

Cons
  • High retention means little room for advancement (in 6 reviews)

  • No room for advancement, no raises, if you are not apart of an existing clique you won't fit in there (in 7 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Baker & Taylor full-time

    Pros

    Passion for books, industry giant, influential corporation

    Cons

    Upward mobility is slow to come

    Advice to Management

    Make more opportunities for growth


  2. "Poor Department management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Momence, IL
    Former Employee - Anonymous Employee in Momence, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Baker & Taylor full-time (More than 5 years)

    Pros

    Incentive pay and ability for overtime.

    Cons

    Dept. Managers not knowing how to do your job or having experience it.

  3. Helpful (1)

    "No job growth opportunities"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend

    I worked at Baker & Taylor full-time (More than 3 years)

    Pros

    - Free books (the movies weren't that great, and were not plentiful)
    - Easy, free parking
    - Nice people if you found a good group of friends
    - Did not have to work crazy hours. Could go home at quitting time. However, you are not allowed to ever work from home.

    Cons

    Where oh where to begin? Management played favorites, promoting a small group of people several times, but stymieing career growth for others. If you asked what to do to get to the next level, you were given very general advice ("Just keep doing what you're doing and take on more responsibility.") Promotions are NOT easy to come by. My last "raise" did not even cover the cost of living - everyone in my department received raises of 2%.

    If you want financial stability, this is not the place.

    Advice to Management

    Lay out a solid plan for career growth for employees. Treat everyone fairly and impartially.


  4. Helpful (1)

    "Not Perfect - But a great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copy Cataloger in Reno, NV
    Former Employee - Copy Cataloger in Reno, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Baker & Taylor full-time (More than 8 years)

    Pros

    Early work hours make it easy to balance work and home life. Plenty of overtime to fatten up the paychecks. Supervisor and Lead of CLS extremely kind and friendly, and also understanding.

    Cons

    Pay definitely isn't great. Some years no raises offered at all. There is a JR. HIGH feeling rivalry between CLS and VAS.

    Advice to Management

    Talk to each other more about issues between departments and how they may be resolved. There is definitely not an even playing field out in the warehouse and employees should be treated equally. If VAS is allowed to hang out by the time clock before they clock out, CLS should not have to stay at their desk until it's time to clock out.


  5. "good benefits, not always a great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Baker & Taylor full-time (More than 10 years)

    Pros

    hard to beat the vacation package

    Cons

    complacency of staff, no accountability, systems, lack of support

    Advice to Management

    Listen....


  6. "it was okay"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Baker & Taylor part-time

    Pros

    Working alone. Flexible Scheduling

    Cons

    not enough hours, store is too small to get all the product out.


  7. "Merchandiser"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Baker & Taylor part-time (More than a year)

    Pros

    Very flexible timing, supportive telephone communication

    Cons

    Hard to get the work accomplished in the time you were provided

  8. "Refocusing its message to determine it's future under, another, new owner."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Bridgewater, NJ
    Former Employee - Sales Manager in Bridgewater, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Baker & Taylor full-time (More than 5 years)

    Pros

    book discounts. mostly hard-working co-workers who are all trudging on and support each other.

    Cons

    Old school book distributor, adverse to new techniques and business opportunities. Too many new "top" priorities but they fail to support old, existing programs. Reducing PTO benefits under new ownership (Follett). New leadership has limited power (G. Coe is out!). Direction from upper mgmt is random and not to all revenue teams.

    Advice to Management

    Respect all teams/departments and support them. Encourage communication and don't allow in-fighting among teams.


  9. Helpful (1)

    "Outdated technology/management style"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Tester in Bridgewater, NJ
    Current Employee - QA Tester in Bridgewater, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Baker & Taylor full-time (More than 5 years)

    Pros

    Healthcare, job security, but not much else in the way of pros.

    Cons

    Outdated technology, software development process feels decentralized and disorganized, management is rigid and inflexible when it comes to change.

    Advice to Management

    Be more willing to adopt a dynamic approach with your employees (who are people, after all.) Not calling them "resources" directly would be appreciated.


  10. "Challenging and rewarding workplace"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Bridgewater, NJ
    Current Employee - Anonymous Employee in Bridgewater, NJ

    I have been working at Baker & Taylor full-time (More than 10 years)

    Pros

    Fast-paced, challenging, good growth potential

    Cons

    Salary growth a little slow at times


Showing 122 of 123 reviews
Reset Filters