Baker & Taylor Reviews | Glassdoor

Baker & Taylor Reviews

Updated May 17, 2018
127 reviews

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3.2
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Baker & Taylor President and CEO George Coe
George Coe
27 Ratings

127 Employee Reviews

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Pros
  • Great people, good communication, allowed to do your job without micro-management (in 8 reviews)

  • Free books, movies, access to media trends, great customers (in 6 reviews)

Cons
  • High retention means little room for advancement (in 6 reviews)

  • Upper management does not want to fix the problem even though they know what the problem is (in 9 reviews)

More Pros and Cons

  1. "Rewarding experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Niles, IL
    Former Employee - Anonymous Employee in Niles, IL
    Recommends

    I worked at Baker & Taylor (More than 10 years)

    Pros

    Great people, good communication, allowed to do your job without micro-management

    Cons

    None I can think of


  2. "Great Company Making Huge Improvements"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Baker & Taylor full-time

    Pros

    Friendly co-workers, Bank Hours

    Cons

    Pay, Penalty Occurrences, No communication between upper management

  3. "Good way to get experience when you have none"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Baker & Taylor full-time

    Pros

    Low-pressure environment. Good entry-level work, opportunities to learn.

    Cons

    Terrible pay and benefits. Not very flexible work schedule.

    Advice to Management

    Be more generous with PTO. Raise wages.


  4. "Was a good place to work until 2017"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    employee friendly until late 2016 and then it went to...

    Cons

    everything apartment form worker on the the floor.


  5. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Baker & Taylor full-time

    Pros

    Opportunity for incentive
    Good group of people to work with

    Cons

    Lots of daily walking. 15 plus miles a day.


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Baker & Taylor full-time

    Pros

    Passion for books, industry giant, influential corporation

    Cons

    Upward mobility is slow to come

    Advice to Management

    Make more opportunities for growth


  7. Helpful (1)

    "Poor Department management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Momence, IL
    Former Employee - Anonymous Employee in Momence, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Baker & Taylor full-time (More than 5 years)

    Pros

    Incentive pay and ability for overtime.

    Cons

    Dept. Managers not knowing how to do your job or having experience it.

  8. Helpful (2)

    "No job growth opportunities"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend

    I worked at Baker & Taylor full-time (More than 3 years)

    Pros

    - Free books (the movies weren't that great, and were not plentiful)
    - Easy, free parking
    - Nice people if you found a good group of friends
    - Did not have to work crazy hours. Could go home at quitting time. However, you are not allowed to ever work from home.

    Cons

    Where oh where to begin? Management played favorites, promoting a small group of people several times, but stymieing career growth for others. If you asked what to do to get to the next level, you were given very general advice ("Just keep doing what you're doing and take on more responsibility.") Promotions are NOT easy to come by. My last "raise" did not even cover the cost of living - everyone in my department received raises of 2%.

    If you want financial stability, this is not the place.

    Advice to Management

    Lay out a solid plan for career growth for employees. Treat everyone fairly and impartially.


  9. Helpful (1)

    "Not Perfect - But a great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copy Cataloger in Reno, NV
    Former Employee - Copy Cataloger in Reno, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Baker & Taylor full-time (More than 8 years)

    Pros

    Early work hours make it easy to balance work and home life. Plenty of overtime to fatten up the paychecks. Supervisor and Lead of CLS extremely kind and friendly, and also understanding.

    Cons

    Pay definitely isn't great. Some years no raises offered at all. There is a JR. HIGH feeling rivalry between CLS and VAS.

    Advice to Management

    Talk to each other more about issues between departments and how they may be resolved. There is definitely not an even playing field out in the warehouse and employees should be treated equally. If VAS is allowed to hang out by the time clock before they clock out, CLS should not have to stay at their desk until it's time to clock out.


  10. "good benefits, not always a great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Baker & Taylor full-time (More than 10 years)

    Pros

    hard to beat the vacation package

    Cons

    complacency of staff, no accountability, systems, lack of support

    Advice to Management

    Listen....


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