Baker & Taylor Reviews | Glassdoor

Baker & Taylor Reviews

Updated September 24, 2017
119 reviews

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3.2
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Baker & Taylor President and CEO George Coe
George Coe
26 Ratings

119 Employee Reviews

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Pros
  • Great company to work and great people (in 7 reviews)

  • Free books, movies, access to media trends, great customers (in 5 reviews)

Cons
  • High retention means little room for advancement (in 6 reviews)

  • Everything, slave labor for low pay impossible to meet incentive extreme weather exposure (in 5 reviews)

More Pros and Cons

  1. "Your are expected to dedicate your life to work not work to live."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales
    Current Employee - Inside Sales
    Doesn't Recommend
    No opinion of CEO

    Pros

    Short commute with low traffic

    Cons

    Expected to work long hours, regardless of family responsibilities. Not being available 7x24x365 is considered poor performance. They walk the fine line when it comes to what are legal employment practices.

    Advice to Management

    reduce management, reward emplyoyees for hard work.


  2. Helpful (2)

    "This company sucked, even after 10+ years there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Manager, Marketing in Charlotte, NC
    Current Employee - Production Manager, Marketing in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Baker & Taylor full-time (More than 10 years)

    Pros

    Free advance copy books -- but only if you knew the right people to give you some. Sometimes, a free B movie (advance copy) if you were lucky.

    Cons

    No communications from top management. Employees learned about stuff through the newspaper. Even middle managers were kept clueless and couldn't answer questions from employees. Huge turnover in many departments and major unhappy employees.

    Advice to Management

    Communicate. communicate. communicate. communicate. In 10 years on same floor as top management, I think I saw one or two once or twice a year. MBWA (Management by Walking Around)? Epic fail.

  3. Helpful (2)

    "Horrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bridgewater, NJ
    Current Employee - Anonymous Employee in Bridgewater, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Baker & Taylor full-time

    Pros

    Free books
    Wonderful co-workers
    Great work-life balance

    Cons

    Horrible pay and benefits
    Disjointed management team
    Absence communication
    Business is tanking
    No career growth

    Advice to Management

    Better communication, reward employees


  4. "A non ending struggle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerical/Office Area in Commerce, GA
    Current Employee - Clerical/Office Area in Commerce, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Baker & Taylor full-time (More than 8 years)

    Pros

    Employee Book Sales, Great Co Workers, 5 day work week

    Cons

    No communication, No chance of advancement unless higher paid employees lose their job, Filthy work environment, No job security, Promises unfulfilled, No raises or very minimal raise, The longer I work at Baker & Taylor the further behind I get because salary does not keep up with cost of living, Insurance premiums etc...Great CEO, Mr. Morgan is a man of high morals and good intentions for the comapany and employees.

    Advice to Management

    Deliver the Future...get rid of the past! Baker & Taylor needs change. Some Supervisors should be made to understand that they do not "own" their departments and personal life should be separate from work life. Favoritism should be addressed and dealt with quickly. No more Focus Meetings, no one will speak up about the "real issues"...anonymity is a must.


  5. Helpful (1)

    "Horrible place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Bridgewater, NJ
    Former Employee - Manager in Bridgewater, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Baker & Taylor full-time (More than a year)

    Pros

    Nothing good about the place.

    Cons

    Bridgewater management are inept bullies.


  6. "Horrible work environment and horribly cliched if you don't know very many people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assembly in Commerce, GA
    Former Employee - Assembly in Commerce, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Baker & Taylor full-time (Less than a year)

    Pros

    Good pay and ok work hours.

    Cons

    Very Hostile environment, very Cliche group of people and no communication skills at all,lots of broken promises and none...I mean there is no job security At ALL!!!You can lose your job there simply from being sick.

    Advice to Management

    Better communication and stop treating their employees more than just disposable trash.


  7. "bullied and harassed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bridgewater, NJ
    Current Employee - Anonymous Employee in Bridgewater, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Baker & Taylor full-time (More than 10 years)

    Pros

    long standing company, large company that seems to be moving along with the times and current state of the business

    Cons

    not much paid time off. Medical benefits are not good at all. No recognition for a job well . HR department is a joke. Upper management do not treat their employees well unless they favor them. No training programs to help employees do their jobs effectively. Work loads are impossible to manage.

    Advice to Management

    treat your employees with respect, we work hard for you. Learn to be fair to everyone not just the ones you favor. stop forcing out veterans.

  8. "The worst place of employment in my 26 year career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lak in Bridgewater, NJ
    Current Employee - Lak in Bridgewater, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Baker & Taylor full-time (More than 3 years)

    Pros

    You get free books that no one else wants

    Cons

    Management in Charlotte and Bridgewater are idiots and easily threatened by new, intelligent employees.

    Advice to Management

    Resign


  9. Helpful (2)

    "Favoritism at its worst and lack of vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Network Engineer in Bridgewater, NJ
    Former Employee - Senior Network Engineer in Bridgewater, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Baker & Taylor full-time (Less than a year)

    Pros

    I can't think of any, I was looking for a new job within two weeks of starting there and glad I got out!

    Cons

    Where do I start, filthy office, broken desk furniture and the favoritism I saw between a director and a direct report/manager was unbelievable it was like watching a master and his puppy dog!

    I worked in technology and any suggestions on improvement are met with a resounding NO simply because my manager (the puppy dog) and his boss didn't understand the technology, plus how could you challenge what they did in the past?

    I was a full time salaried employee however I felt I was treated like an hourly employee.

    Advice to Management

    Dump all the middle managers and directors, *maybe* that'll help you get things straightened out but I doubt it.


  10. "Good Products. Awful Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst
    Former Employee - Quality Assurance Analyst
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Baker & Taylor full-time (Less than a year)

    Pros

    Nice office building in a good location.

    Cons

    No organization. Management doesn't have a clue. Unrealistic expectations of staff. Pay scale is a joke.

    Advice to Management

    Keep better track of your upper level managers.


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