Bally Total Fitness Reviews | Glassdoor

Bally Total Fitness Reviews

Updated September 18, 2017
140 reviews

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3.2
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Steve Tucker
18 Ratings

140 Employee Reviews

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Pros
Cons
  • Hours are switched up continuously,low pay and they don't value you,just the sales (in 9 reviews)

  • As all customer service related jobs, you'll always have to deal with very difficult people (in 3 reviews)

More Pros and Cons

  1. "sales rep"

    StarStarStarStarStar
    Former Employee - Sales Representative in Chicago, IL
    Former Employee - Sales Representative in Chicago, IL

    I worked at Bally Total Fitness (More than a year)

    Pros

    good pay good people not hard

    Cons

    long hours must fufill a 60 hr work week'

    Advice to Management

    bring back risiduals


  2. "Corporate Sales Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    the people and the industry

    Cons

    out of touch with reality and how companies should be run

  3. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bally Total Fitness part-time

    Pros

    Flexible Schedule, get free gym membership while employed their

    Cons

    Didn't give the legal breaks

    Advice to Management

    Care more about your employees, especially ones working in kids club (giving breaks, making sure there is a legal ratio of kids)


  4. "Underappreciated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Olympia, WA
    Former Employee - Personal Trainer in Olympia, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working here was a good experience. Good clientele, competent leadership, decent co-workers and location. I felt part of a team.

    Cons

    Pushed to do sales whi h is not my forte, nor why I chose to work here. Sadly this facility closed shortly thereafter.

    Advice to Management

    Check up on trainers qualifications


  5. "Personal trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bally Total Fitness part-time

    Pros

    Variable hours, clientele was respectable

    Cons

    Not paid for expertise in the field, minimum wage.

    Advice to Management

    Vet your employees productivity


  6. "Short term hell lol"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Brooklyn, NY
    Former Employee - Front Desk Receptionist in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bally Total Fitness full-time (More than a year)

    Pros

    it was a good fun experience once you get hired.Making friends was easy and gym memberships were free so you could just work out in your free time.

    Cons

    Hours are switched up continuously,low pay and they don't value you,just the sales.

    Advice to Management

    Try providing more training assistance for new employees then maybe no one would "screw up" or would have to cleaning bathrooms as punishment when you're not a porter.


  7. "personal trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bally Total Fitness part-time

    Pros

    fun work environment,the people you work with are great and the clients are very very grateful for our services. would recommend

    Cons

    dirty work area, dust,germs,sweat, and probably disease. old and in need of renovation. locker room can get crowded at times as well

    Advice to Management

    try to keep new hires on for a while to let them get used to the place before looking at their preformance. clean the place up a bit

  8. "Personal Trainer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bally Total Fitness full-time (More than 3 years)

    Pros

    Good training program for personal trainers. They do a great job of giving the trainers and preparing trainers to work with members.

    Cons

    Poor customer service, they could spend more time making sure the customer is getting the necessary service as opposed to being so focused on sales all the time

    Advice to Management

    Spend more time developing the trainers and also make sure to put the customers experience first as opposed to being so sales driven


  9. "Personal Trainer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bally Total Fitness part-time

    Pros

    Pros: Great experience, good to start as a trainer, learn the industry and sales tactics

    Cons

    Cons: Sales job, no one cared how you actually trained. All the manager's cared about was sales and how much revenue you could make.


  10. "Specialty Retail Rocks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Markets Sales Representative in Dearborn, MI
    Former Employee - Personal Markets Sales Representative in Dearborn, MI
    Recommends
    Negative Outlook

    I worked at Bally Total Fitness full-time (More than 5 years)

    Pros

    Working in a field where we help people each day, impacting their heath and fitness positively is a rewarding experience.

    Cons

    Sometimes the hours are long and in the service industry you must be flexible in your scheduling.

    Advice to Management

    Keep hiring great personnel. Continue with sales training staff development.


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