Bally Total Fitness Reviews | Glassdoor

Bally Total Fitness Reviews

Updated February 8, 2017
18 reviews

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Steve Tucker
4 Ratings

18 Employee Reviews

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Pros
Cons
  • Hours are switched up continuously,low pay and they don't value you,just the sales (in 9 reviews)

  • As all customer service related jobs, you'll always have to deal with very difficult people (in 3 reviews)

More Pros and Cons

  1. "Short term hell lol"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Brooklyn, NY
    Former Employee - Front Desk Receptionist in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bally Total Fitness full-time (More than a year)

    Pros

    it was a good fun experience once you get hired.Making friends was easy and gym memberships were free so you could just work out in your free time.

    Cons

    Hours are switched up continuously,low pay and they don't value you,just the sales.

    Advice to Management

    Try providing more training assistance for new employees then maybe no one would "screw up" or would have to cleaning bathrooms as punishment when you're not a porter.


  2. "Managers do all the work and the uppers make the money"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fitness Manager in Denver, CO
    Former Employee - Fitness Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bally Total Fitness full-time (More than 5 years)

    Pros

    Honestly the only positive thing I can think of working for Bally was that you learn how to hustle at an incredible pace and multitask like no one else.

    Cons

    The hours they expect to to work are outrageous and compensation is very poor. No manager should have to work for $12 an hour. Upper management holds very high requirements and leaves you to del with their poor corporate decisions and keeps their hands clean of the dirty work. Hard work is never rewarded. As a former employee of 5 years, you keep getting promised more but in the end you realize it's never true. You'd think that a manage who takes two clubs out of the negative would be honored a raise.

    Advice to Management

    If you want your employees to work hard for you show them you care for them when they need something from you. It cannot be a one sided situation.

  3. Helpful (2)

    "Stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in San Francisco, CA
    Former Employee - Sales Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bally Total Fitness full-time (More than 3 years)

    Pros

    The relationships with coworkers

    Cons

    Horrible leadership,they change CEO's every year it seems like,the people running the company are a complete joke(west coast).Commissions change every month,corporate is out of touch.Members can't cancel their memberships.Shady business practices,they are selling all the clubs,this company is not going to exist much longer.

    Advice to Management

    Sell the company to someone that actually cares about the employees and doing things the right way.stop screwing your members over,stop putting people in leadership positions and shouldn't be.This company is so corrupt and all you corporate clowns should be ashamed of yourselves.Do you guys bother to look at your yelp reviews?


  4. Helpful (1)

    "very crooked corp, unsanitary, low pay, lie to people, steal their money, do not close membership when requested"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in New York, NY
    Former Employee - Personal Trainer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bally Total Fitness full-time (More than 3 years)

    Pros

    good equipment, cheap membership, cool people working there

    Cons

    steal money from clients and workers

    Advice to Management

    sell the company to an honest buyers, fix the facility. stop stealing from people


  5. "Come here for a trainer that knows nothing about health and only about sales."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in San Jose, CA
    Former Employee - Personal Trainer in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bally Total Fitness full-time (Less than a year)

    Pros

    Very easy to get hired here.

    Cons

    Hires non certified PT's, Poor Management, Poor flexibility with schedule, Non-existant training

    Advice to Management

    Hire qualified Personal trainers


  6. "No need to apply, you'll waste your time."

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Pro Shop Manager in Virginia Beach, VA
    Former Employee - Pro Shop Manager in Virginia Beach, VA

    I worked at Bally Total Fitness full-time (Less than a year)

    Pros

    The only Pro is a Free gym membership

    Cons

    Low pay
    Poor management
    Gym is dirty

    Advice to Management

    Its not always about the bottom line...treat your employees and customers better!!


  7. "A company struggling to survive"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great for someone who is looking for just a job. With no creative thinking involved - be ready to punch the clock.

    Cons

    The company continues to struggle. I can imagine that every item/service realted to expense/captial will continue to be cut past quality levels.

    Advice to Management

    What more is there to say, I wonder how the staff enjoys working for a poorly preforming company. Coming in every day must difficult.

  8. "Ballys is th.e biggest joke of an organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Chicago, IL
    Former Employee - Personal Trainer in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good place for first time trainers to get their feet wet in the fitness industry.

    Cons

    Where do you start. The clubs are dirty, have a foul odor to them, equipment is old, and they are always making changes and reducing head count. Some fitness managers are still taking steroids and it's pretty obvious when you see grown adults in their 30s and 40s with body acne. The club I worked at had 5 general managers in 1 year. You do all of the work to get clients and they take 70%. They don't care about their clients or members-they only care about getting out of bankruptcy again. Can't see how Ballys will stay around much longer with better health clubs like Xsport, Lifetime, and LA Fitness are out there and are competitive with membership fees and training. The other trainers and club staff are great people to work with, but the management lacks quite a bit. Best advice to other new trainer is to get your feet wet and get out.

    Advice to Management

    Close the doors and quit fighting the inevitable. Once you were the pioneers in fitness, but have been surpassed by many others now.


  9. "Never been less proud to work somewhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Chicago, IL
    Former Employee - Personal Trainer in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    The only upside was getting to know the other trainers and learning from them. They also provide CPR certification and some training.

    Cons

    Terrible pay. Clients pay a lot to work with you and you make a laughable percentage of it. There was absolutely no effort put in on Bally's behalf to attain clients for me. Every client I had I got myself. Bally expects you to walk up to members randomly and sell yourself and give free sessions. With that being the deal, there's no logical reason to let them take all the money for your work. I split and started training on my own. Still do all the work attaining clients myself, but now I keep the pay. That was an awful company that I felt had no respect for any of its employees or members. Not surprised by how many bankruptcies it's been through!


  10. "Your worst nightmare come true! Apply elsewhere!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Free Membership for you
    Free Membership for family/friend

    Cons

    No growth opportunity
    No raises
    No reviews
    No training
    Horrible benefits
    No accountability(
    No policies and/or structure in vital areas.

    Advice to Management

    1. Keep an open mind! Employees at all levels have great ideas not just upper management. If a lower level employee has a better idea than someone high up calling shots do what's best for the company not someone's ego.
    2. Let managers control their department. These are the people you hire to run a dept. Let them do their job.


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