Banana Republic Reviews | Glassdoor

Banana Republic Reviews

Updated August 13, 2017
1,077 reviews

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Current Employees

3.7
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Banana Republic Global President, Banana Republic Andi Owen
Andi Owen
99 Ratings

1,077 Employee Reviews

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Pros
  • Great employee discount benefits with the whole Gap family (in 258 reviews)

  • Great discount on quality clothes (in 205 reviews)

Cons
  • Performance was graded almost entirely on the number of GAP credit cards opened instead of customer interaction or sales data (in 221 reviews)

  • Hours can be a little hectic, very hard on work-life balance (in 42 reviews)

More Pros and Cons

  1. "I don't like working retail, yet I love working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate, Part Time in Vero Beach, FL
    Current Employee - Retail Sales Associate, Part Time in Vero Beach, FL
    Recommends
    Positive Outlook

    I have been working at Banana Republic part-time (More than 3 years)

    Pros

    Good and frequent raises, with a higher starting pay than other retail jobs.
    Great management
    Good discounts
    Opportunities to move up

    Cons

    Part time employees don't get many hours.


  2. "Great to gain experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier
    Current Employee - Sales Associate/Cashier
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Banana Republic part-time (More than 3 years)

    Pros

    - Great job for someone looking for experience
    - 30% employee discount at factory stores, even better for retail.
    - Reasonable hours if you prove you're a good worker
    - 401k plans are offered after working for a certain amount of time
    - Equal Opportunity employer; doesn't discriminate against certain religions.

    Cons

    - Workers are not rewarded for their loyalty or when they over-perform and exceed expectations
    - Employees are not given fair time switch jobs (like cash wrap and the fitting room)
    - No room for growth within the company for employees that may be interested in becoming full-time or be given the chance to become managers.
    - 5 credit cards only gets you $10 (before tax) on your next paycheck, really?
    - Shifts are inconsistent, need based system where employee comfort doesn't matter
    - Customers aren't the worst, but employees should be ready for anything. Managers do not do a good job protecting employees from verbal abuse customers dish out on workers and do not do enough to rebuke rude customers.

    Advice to Management

    Overperformers deserve to be paid more. Give loyal workers more hours and more money; don't hire extra workers that are not needed.

  3. "Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Banana Republic part-time (More than a year)

    Pros

    Flexible hours, decent discount, simple duties

    Cons

    Not much room for growth, horrendous clients, poor marketing techniques, indecisive upper management


  4. "Overall good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Supervisor in New York, NY
    Current Employee - Customer Experience Supervisor in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Banana Republic full-time (More than a year)

    Pros

    Ability to meet people from all over the world, and fulfilling in being able to over see a small group of people

    Cons

    Sometimes you don't have a consistent schedule, working with a huge team sometimes leads to a disconnect. Long days, with high expectation


  5. "Generally Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Ambassador in Chicago, IL
    Current Employee - Brand Ambassador in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Banana Republic part-time (Less than a year)

    Pros

    I like most of my coworkers and the pay is pretty good. The store is kept clean. 3.5 stars is a more accurate rating, but that wasn't an option.

    Cons

    Haven't received as many hours as promised. A couple of my coworkers are lazy and I have to pick up their slack. That probably happens at most places though.

    Advice to Management

    I appreciate the positive dynamic in the store. Something that could be improved is the communication between the leadership team and brand ambassadors. Overall, it's a good place to work.


  6. "Going downhill with new mgmt as of summer 2017"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Banana Republic part-time

    Pros

    great experience with coworkers--friendly environment.

    Cons

    shorting hours and hiring too many people under new mgmt


  7. "Great place to work if you're looking for a serious and professional workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gilbert, AZ
    Current Employee - Anonymous Employee in Gilbert, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Banana Republic part-time

    Pros

    Friendly, thorough training, organized, brand discount of 50% is amazing

    Cons

    A lot of emphasis on brand card, not many hours given

  8. "Brand Ambassador"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Banana Republic part-time

    Pros

    Flexible hours, 50% employee discount, competent management.

    Cons

    regular/ typical retail issues you would find anywhere else.


  9. "Good job for the time being"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Francisco, CA
    Current Employee - Sales Associate in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Banana Republic part-time (Less than a year)

    Pros

    50% off discount
    Sales associates are really sweet
    Overall good vibe
    Good pay (little over minimum wage)
    A lot of down time

    Cons

    Constantly asking people if they want to open a banana card.
    It gets annoying and uncomfortable at times.
    One of my managers even told me she didn't care if we sounded like robots, she wants us to ask everyone about the card.
    Not being properly trained on the register. I basically taught myself.
    Customers are always coming in with a defective item...for a store that is on the pricer side, you would think there clothes would be a good quality.
    Store manager was horrible. Treats the customer poorly.....

    Advice to Management

    Don't put so much pressure on sales associates. We manage a lot being on the floor.


  10. "Associate manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Banana Republic full-time

    Pros

    The people and the culture

    Cons

    Knee jerk reactions to business trends


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