Banc of America Investment Services Reviews | Glassdoor

Banc of America Investment Services Reviews

Updated March 8, 2017
17 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
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Tim Maloney
9 Ratings

17 Employee Reviews

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  1. "Top Tier Bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Technician in New York, NY
    Current Employee - Help Desk Technician in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banc of America Investment Services (More than 8 years)

    Pros

    Dynamic faced paced environment excellent employer to work for!

    Cons

    none great employer to work for, I've learn so many hard and soft skills while employed with the bank.

    Advice to Management

    Great management team!


  2. "Customer Service Rep - P/T"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Brooklyn, NY
    Former Employee - Customer Service Representative in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Banc of America Investment Services part-time (Less than a year)

    Pros

    Regarded brand name; extensive branch network; ethical; good basic training

    Cons

    High responsibility for low pay; scheduling is beyond your control - very difficult to have another job; chronic understaffing of retail branch increases stress and customer complaints

    Advice to Management

    Increase staffing; scheduling should not be in the hands of one person who may not apply same criteria for all staff; more hands on training with real equipment


  3. "BLM Customer Relationship Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BLM Customer Relationship Manager II in Charlotte, NC
    Current Employee - BLM Customer Relationship Manager II in Charlotte, NC

    I have been working at Banc of America Investment Services (More than a year)

    Pros

    Great employees and insurance benefits

    Cons

    Too many changes with direction of department


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  5. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior QA Analyst in Floral Park, NY
    Former Employee - Senior QA Analyst in Floral Park, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Banc of America Investment Services (More than 3 years)

    Pros

    Work From home, company match 401k, pension plan

    Cons

    Very long hours, not so good health plan

    Advice to Management

    Need some work life balance


  6. "Pure Madness"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Banc of America Investment Services full-time (More than 10 years)

    Pros

    People are OK. Job is interesting
    Reference materials are fine
    Pay and benefits are acceptable
    Office is clean and quiet

    Cons

    Way way too much work putting incredible pressure on all who work there.
    Between the volume and the number of different processes, it is untenable.
    Don't have enough time to get work done much less check reference to verify the process.

    Advice to Management

    Pay attention to adding new process and verify that existing staff can handle, otherwise hire more staff.


  7. "Registered Sales Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Sales Assistant in Portland, OR
    Former Employee - Registered Sales Assistant in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Banc of America Investment Services full-time (More than 5 years)

    Pros

    Being treated like an adult

    Cons

    FA's have too much power.

    Advice to Management

    Better pay can get more loyalty.


  8. "Secretive, closed door management style keeps employees guessing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President in Dallas, TX
    Former Employee - Assistant Vice President in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Banc of America Investment Services full-time (More than a year)

    Pros

    Salary and benefits are above average

    Cons

    Secretive, closed-door management
    Preferential treatment of small cliiquf of team leads

    Advice to Management

    Include employees in the news, share business details with employees, don't play favorites


  9. "its ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor Pathways in Melville, NY
    Former Employee - Financial Advisor Pathways in Melville, NY
    No opinion of CEO

    Pros

    paid training and you get benefits

    Cons

    your on your own no help

    Advice to Management

    none


  10. Helpful (1)

    "Stay away from the IC"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investment Specialist in Waltham, MA
    Former Employee - Investment Specialist in Waltham, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The investment Centers are great for flexibility of scheduling and simplicity of the job. You can get a day off whenever it is necessary and the management rarely gives you a hard time when taking a personal day. The job does not need you to worry about it once you log out, so it is simple in that you can do anything you want once you are out of the office.

    Cons

    Lack of opportunities to move up and repetitiveness of the job. There is bad perception that if you work in the IC (investment center) then you are not worth promoting because people relate to individuals who work in an call center to be idiots. If you try to apply for positions outside of the IC you will almost never get a call back or a invitation for an interview from your internal recruiters. The job is ok in the beginning when you are learning about some trading restrictions and basic software usage but once you go over that learning curve then everything and everyday is repeating the same things, more than 95% of your calls will be the same as a call you handled before. If you are desperate for a job and need some benefits then you can consider working here but if you plan on moving up in BAC then you should stay away as far as possible (A personal banker with no security licenses could move faster than you could working in the IC) .

    Advice to Management

    The IC is a great place for you to look for FAs, researchers, and traders. In fact many of your so called "Financial Advisers" are so poorly trained that they do not possess basic ideas of asset allocation, financial models, BAI operation procedures and portfolio hedging strategies, yet you have IC (CALL CENTER REPS) reps who are well versed in these financial services practices and some even have advanced designations, charters and MBAs. So, look into the IC for your future stock researchers, traders, and advisers, I assure you will find some hidden gems.


  11. "It was a job,not a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Sales Assistant in Tampa, FL
    Former Employee - Registered Sales Assistant in Tampa, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Benefits and bank culture, nice people to work with, perks such as childcare stipend, decent products to offer, great hours

    Cons

    "not my job" attitudes, technology is horrible, some co workers are lazy or should just simply retire, clueless or noncaring attitude of some of the advisors and management.

    Advice to Management

    some of the management had a bad attitude. The branch manager was great, but dealing with the manager below was an absolute nightmare


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