Banfield Pet Hospital Reviews in Portland, OR | Glassdoor

Banfield Pet Hospital Portland Reviews

Updated July 14, 2017
57 reviews

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Portland, OR

3.6
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Brian Garish
2 Ratings

57 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Love it here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition in Portland, OR
    Current Employee - Talent Acquisition in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital full-time (More than 3 years)

    Pros

    Opportunities for growth and development, fair compensation, great benefits, rewarding work, and a principled work environment.

    Cons

    You must be comfortable with change in order to succeed here.


  2. "Talent Acquisition Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR

    I worked at Banfield Pet Hospital full-time (More than a year)

    Pros

    Fun environment as you get to bring your pets to work
    Decent salary

    Cons

    Too clicky
    Not a lot of support for advancement

  3. Helpful (1)

    "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Practice Manager in Portland, OR
    Former Employee - Practice Manager in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Banfield Pet Hospital full-time (More than a year)

    Pros

    Company cares about their associates

    Cons

    Company needs to care more about pets than revenue

    Banfield Pet Hospital Response

    May 22, 2017 – Banfield Pet Hospital

    Thank you for your review and feedback.

    --- Banfield Pet Hospital


  4. Helpful (5)

    "Terrible Management Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Portland, OR
    Former Employee - Management in Portland, OR
    Doesn't Recommend

    I worked at Banfield Pet Hospital full-time (More than 8 years)

    Pros

    1. Excellent rank and file workers who want to do a great job
    2. Nice facility
    3. Pay and benefits are commensurate for work performed
    4. Line managers try to assign reasonable workloads

    Cons

    1. The maniacal focus on the bottom leads to poor decisions. Senior management ethics are very questionable.
    2. Lack of honesty with employees and the public (including covering up or evading the truth) are common practices.
     3. Senior management does not care how lack of corporate ethics affect the people who work for the company.

    Advice to Management

    Balance the essential need to make a profit with more ethical, honest communication.


  5. Helpful (3)

    "Lost the mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Portland, OR
    Former Employee - Human Resources in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Banfield Pet Hospital full-time (More than 5 years)

    Pros

    At corporate office, you get to work with some amazing people! Banfield has a beautiful office where you can bring your pets. discount on mars candies. professional development,

    Cons

    Lost the vision of what they do. They only care about how many hospitals they open while existing hospitals can staff up. too much work and lean teams limit time to work on required development which everyone rushes to check the box at end of year.

    Advice to Management

    Remember why you do what you do


  6. Helpful (2)

    "Vet assistant overworked"

    StarStarStarStarStar
    Current Employee - Veterinary Assistant in Portland, OR
    Current Employee - Veterinary Assistant in Portland, OR

    I have been working at Banfield Pet Hospital full-time

    Pros

    Good pet benefits
    Preventive care wellness plans are awesome for pets
    Nice corp benefits
    Petsmart discount

    Cons

    Overworked
    Long days and hours
    Stressful
    High work load
    Expectations are unrealistic at times
    Constant change
    No regular schedule
    Weekend work

    Advice to Management

    Pay attention to your employees getting burnt out

    Banfield Pet Hospital Response

    Nov 2, 2016 – Banfield Pet Hospital

    Thank you for taking the time to share your thoughts. Being available for our clients when they need us means being open 7 days a week, and we're glad you're part of the team helping to support them... More


  7. "If you love pets, and constant changes..."

    StarStarStarStarStar
    Former Contractor - Recruiter in Portland, OR
    Former Contractor - Recruiter in Portland, OR

    I worked at Banfield Pet Hospital as a contractor (Less than a year)

    Pros

    Nice office environment and location. Parking is free, which is great. Employee engagement is highly regarded. You can bring your dog to work!

    Cons

    Constant change of management and procedures. You can bring your dog to work. Dogs in the cafeteria, dogs in meetings. Dogs everywhere!

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment, flexible work arrangement, ability to work from home and fantastic benefits

    Cons

    Not all teams are created equal

    Banfield Pet Hospital Response

    Jul 20, 2016 – Banfield Pet Hospital

    Thank you for sharing your review! We appreciate all you do for our practice.


  9. "Practice Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital full-time (Less than a year)

    Pros

    Good salary and semi-flexible schedule, good leadership depending on territory, amazing benefits (retirement, insurance and vacation / personal time).

    Cons

    Working holidays and late hours, also sundays. A TON of responsibilty for the dalary offered and lots of pressure to meet pet numbers.

    Advice to Management

    Hire PM's who have veterinary experience instead of just management of e retail store - it down plays those of us who have studied and gone to school for practice management.


  10. Helpful (2)

    "More concerned about image than quality medicine."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veterinary Assistant in Portland, OR
    Current Employee - Veterinary Assistant in Portland, OR
    Doesn't Recommend
    Neutral Outlook

    Pros

    Corporate unbrella. You don't have to worry about old or broken equipment.
    Lots of training available. Opportunity to move up in the corporate office.
    Three free wellness plans for your pets. Royal Canin food 50% discount. Paid holiday and time off. Flexible schedule. Convienent locations. Predictible expectations and procedures between locations. Focus on preventitive care.

    Cons

    Long days. Insulting pay. High turn over. Lots of sales pressure. Uneducated staff. No enforcment of SOP. Review is focused on your numbers (sales) not your medical growth. Do not respect education, do not require it. Only DVM have a medical licence. Work with HS grads with no medical background making medical decissions. Refer to these uneducated employees as Vet Nurses, when they definately are not. Do not utilize the LVT/CVT to thier full capacity, treat them like VA.

    Advice to Management

    Educate your employees. Having a VA refer to themselves as a Vet Nurse is practicing medicine without a licence and creates a false sense of security and trust with the client.


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