Banfield Pet Hospital Reviews | Glassdoor

Banfield Pet Hospital Reviews

Updated November 16, 2017
1,036 reviews

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3.1
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Brian Garish
58 Ratings

1,036 Employee Reviews

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Pros
Cons
  • The work life balance is stressful because there are so many animals in the emergency room where I work (in 54 reviews)

  • Long hours, high stress environment (in 80 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Veterinary Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veterinary Assistant
    Current Employee - Veterinary Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital part-time (More than a year)

    Pros

    I have a great team that has open communication. On stressful days we say what we mean and everyone is understanding of being stressed, flustered and overwhelmed and we do our best to help each other out. There is no drama, we communicate our goals, time limits, and everyone, EVERYONE, has a voice in our hospital. I personally believe that my team wants to be there, we appreciate each other and what we do so the environment is always positive, uplifting and a great learning environment. I have great Doctors who are willing to answer questions I may have in why they choose certain treatment options (For learning purposes) The learning opportunities are endless. Lots of personal and professional growth available for those willing to learn.

    Cons

    Wellness plans are not meant for everyone. Most clients feel "pressured" or don't fully understand what they are signing up for. Also, on the other side of the spectrum, people sign up for the wellness plan and then don't use them.

    Banfield Pet Hospital Response

    Oct 27, 2017 – Banfield Pet Hospital

    We are deligthed to hear that you have a strong and supportive team environment! We agree, effective communication within your team can make a huge difference on days that are more challenging than... More


  2. "I love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital full-time

    Pros

    Positive environment, great advancement opportunity, amazing team

    Cons

    Working weekends, some people don't take care of their pets like they should

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital full-time

    Pros

    Plenty of steady hours, great benefits, competitive pay

    Cons

    Often understaffed, very fast paced, strict corporate rules

    Advice to Management

    Higher pay, fully staff, off on holidays and weekends, detach from PetSmart


  4. "Client services coordinator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Banfield Pet Hospital part-time

    Pros

    Flexibility, and amazing benefits for your pets

    Cons

    Work on weekends and never enough doctor's on staff


  5. "Micromanaged, but great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSC
    Current Employee - CSC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Banfield Pet Hospital full-time (Less than a year)

    Pros

    High standard of Veterinary care, up to date technology, good training process, lots of responsibility.

    Cons

    Micromanaged by multiple superiors in small clinical setting.

    Advice to Management

    Positive Feedback goes a long way


  6. "Okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Banfield Pet Hospital part-time

    Pros

    Paid time off and some compitant staff

    Cons

    Bad management and drama between co workers


  7. "BPH a decade of change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Manager in Seattle, WA
    Current Employee - Practice Manager in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Banfield Pet Hospital full-time (More than 10 years)

    Pros

    Committed to associate well being and MARS five principles. Excellent benefits and compensation.

    Cons

    Constant change. It's part of constant improvement.

  8. "The only way I️ would go back is if was new management. Everyone one else there was great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vet Tech in Dallas, TX
    Former Employee - Vet Tech in Dallas, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Banfield Pet Hospital full-time (More than a year)

    Pros

    Love the people you work with. Always get treated like last man on the pole. Hours are always long days so there is a chance of only working 4 days if the hospital is staffed correctly

    Cons

    Quantity over quality at Banfeild. It’s all about the numbers for corporate it never about the Pet or client. If you’re even 1 hour into OT. You have to send an email to the medical director saying WHY and who you covered for or what was so important that you had to be at Banfeild for more than 40
    Hours


  9. "Vet Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vet Assistant
    Current Employee - Vet Assistant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Banfield Pet Hospital full-time (More than a year)

    Pros

    Flexible scheduling, decent pay, help with school.

    Cons

    Every hospital is different, corporation.

    Advice to Management

    Avoid the constant influx of new rules that are changed a month later.

    Banfield Pet Hospital Response

    Oct 27, 2017 – Banfield Pet Hospital

    Your review is very much appreciated. Thank you.

    --- Banfield Pet Hospital


  10. "PM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Manager in Manchester, NH
    Current Employee - Practice Manager in Manchester, NH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Banfield Pet Hospital full-time (More than a year)

    Pros

    Great PTO and health benefits, free wellness plans for your pets, bonuses available at the PM level, some growth opportunities available.

    Cons

    It's a corporation, so the push for revenue and pet numbers sometimes outweighs medical quality. Field leadership micromanages like crazy, and since they hire field leaders and above from outside the industry, they have no idea what the day to day in a vet hospital is like. Outdated lab equipment.

    Advice to Management

    Hire upper management from the vet industry so they have an idea what we go through on the front lines. Worry more about patient care anx the revenue will follow. And for the love of god replace the ancient lab equipment!

    Banfield Pet Hospital Response

    Oct 27, 2017 – Banfield Pet Hospital

    We appreciate review and your constructive feedback around equipment upgrade. With regard to your concerns around micro-management, if you feel comfortable talking with our Associate Relations team... More


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