Banfield Pet Hospital Reviews | Glassdoor

Banfield Pet Hospital Reviews

Updated December 11, 2017
1,049 reviews

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3.0
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Brian Garish
63 Ratings

1,049 Employee Reviews

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Pros
Cons
  • The work life balance is stressful because there are so many animals in the emergency room where I work (in 54 reviews)

  • Long hours, high stress environment (in 80 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Veterinary Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veterinary Assistant
    Current Employee - Veterinary Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital part-time (More than a year)

    Pros

    I have a great team that has open communication. On stressful days we say what we mean and everyone is understanding of being stressed, flustered and overwhelmed and we do our best to help each other out. There is no drama, we communicate our goals, time limits, and everyone, EVERYONE, has a voice in our hospital. I personally believe that my team wants to be there, we appreciate each other and what we do so the environment is always positive, uplifting and a great learning environment. I have great Doctors who are willing to answer questions I may have in why they choose certain treatment options (For learning purposes) The learning opportunities are endless. Lots of personal and professional growth available for those willing to learn.

    Cons

    Wellness plans are not meant for everyone. Most clients feel "pressured" or don't fully understand what they are signing up for. Also, on the other side of the spectrum, people sign up for the wellness plan and then don't use them.

    Banfield Pet Hospital Response

    Oct 27, 2017 – Banfield Pet Hospital

    We are deligthed to hear that you have a strong and supportive team environment! We agree, effective communication within your team can make a huge difference on days that are more challenging than... More


  2. "LVT"

    StarStarStarStarStar
    Current Employee - LVT in Everett, WA
    Current Employee - LVT in Everett, WA

    I have been working at Banfield Pet Hospital full-time (More than 5 years)

    Pros

    OWP offered for personal pets

    Cons

    Being part of a large corporation- minimum pets seen expectation on Drs.

  3. "VETERINARY ASSISTANT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veterinary Assistant in Los Angeles, CA
    Current Employee - Veterinary Assistant in Los Angeles, CA

    I have been working at Banfield Pet Hospital full-time (More than a year)

    Pros

    Great place to begin your work at the veterinary field.

    Cons

    Lack of raises/ opportunities to grow.

    Advice to Management

    Give better raises.


  4. "Veterinary assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great co workers and environment

    Cons

    Scheduling, management, and pay

    Advice to Management

    Better raises and communication


  5. "Good standards, strange management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    I worked at Banfield Pet Hospital full-time

    Pros

    Standards are withheld across the board across the country, so enforcing them would actually do some good.

    Cons

    Management is sometimes not from the veterinary field, so clueless as to how medicine works.


  6. "VA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Banfield Pet Hospital full-time (More than 3 years)

    Pros

    develop great relationships with fellow associates; basically turn into a big family

    Cons

    some protocols are all the same in every banfield so it feels like a cookie cutter.

    Advice to Management

    spend more time training associates on how to properly restrain animals and no as much the computer training. This would prevent on the job injuries.


  7. "Client coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tyson's Corner, Fairfax, VA
    Former Employee - Anonymous Employee in Tyson's Corner, Fairfax, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Banfield Pet Hospital part-time (More than a year)

    Pros

    Organized, corporate
    Closing time is early

    Cons

    Too much work too little pay

    Banfield Pet Hospital Response

    Dec 10, 2017 – Banfield Pet Hospital

    Thank you for your review.

    --- Banfield Pet Hospital

  8. "Banfield employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Banfield Pet Hospital full-time

    Pros

    Good time off
    Friendly staff
    The company listens to associates

    Cons

    Very busy at times so not recommended if going to school for another degree.

    Banfield Pet Hospital Response

    Dec 10, 2017 – Banfield Pet Hospital

    We are always looking for ways to improve the associate experience which is why your feedback is very important to us! Thank you for submitting your review. We appreciate all you do for our practice... More


  9. "Client Service Coordinator - Toxic Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Coordinator
    Current Employee - Client Service Coordinator
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Banfield Pet Hospital full-time (More than a year)

    Pros

    - 3 free OWPs for personal pets, including ProHeart 6
    - Bright environment, new equipment
    - Holidays off

    Cons

    - TOXIC work environment -- political relationships make employment miserable
    - Imbalanced management with very little direction, or disregard for corporate policies
    - No recognition of achievements, belittlement of employees, no morale
    - Practice Managers have too much power/say over Veterinary doctors, quantity/profit means more than quality of care.

    Advice to Management

    Listen to associates' reports to HR, investigate complaints of abuse/neglect, give Veterinarians more power in the clinic


  10. Helpful (1)

    "It's all about the money."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Veterinarian
    Former Employee - Veterinarian
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Banfield Pet Hospital full-time (More than a year)

    Pros

    The Wellness Plans offered by the company are excellent. They are an economical means of providing care for pets. The anesthesia protocols are also excellent but overtax the technicians who are worked within an inch of their lives. The technicians were generally very good but were often over extended and understaffed. The Pet Smart discount and Wellness packages for the employees pets were very nice.

    Cons

    Too much focus on making money! Sell, sell, sell. The hospital pharmacy was always poorly stocked dt cost of medications. The hospital was chronically understaffed dt cost of labor. The hours for Vets were very long (exempt employees). There was no appreciation for individual efforts nor incorporation of new ideas unless they came from on high. Lots of micromanagement on day to day tasks. Management is not interested in you, only what you produce. Communication in general is poor. The practice manager had too much power and could make your life miserable. HR is apathetic, lethargic, and generally unhelpful. The medical insurance is expensive to use dt the high deductible.

    Advice to Management

    Stop saying you care about the employees well being and start acting like it. Stop focusing so much on the money. Kick HR in the rear end and get them to do their job.


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