Banfield Pet Hospital Reviews | Glassdoor

Banfield Pet Hospital Reviews

Updated April 27, 2017
888 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Brian Garish
15 Ratings

888 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Lead/LVT
    Current Employee - Shift Lead/LVT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Banfield Pet Hospital full-time (More than 10 years)

    Pros

    Great company to work for. I've been with Banfield for over 10 years. Great benefits. I have an amazing team I work with.

    Cons

    It can be stressful like any job.

    Advice to Management

    There is a lot of opportunities for advancement to management.


  2. "Stepping stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veterinary Assistant in Saint Petersburg, FL
    Current Employee - Veterinary Assistant in Saint Petersburg, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Banfield Pet Hospital part-time (More than 3 years)

    Pros

    Benefits, decent discount on animal Care, enhances experience, meet new people

    Cons

    Difficult to move up, minimum raises, very disposable, if not full time benefits are hard to receive, difficult to move from part time to full time

    Advice to Management

    Please try and treat your bottom employees with respect (vet techs etc.), Give raises they deserve


  3. Helpful (1)

    "Practice Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Manager in Vancouver, WA
    Current Employee - Practice Manager in Vancouver, WA
    Neutral Outlook

    I have been working at Banfield Pet Hospital (More than a year)

    Pros

    -work life balance is better than other businesses like it.

    Cons

    -time in role hinders ability to build business


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  5. "Good benefits, not a lot of room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veterinary Assistant in Manassas, VA
    Current Employee - Veterinary Assistant in Manassas, VA

    I have been working at Banfield Pet Hospital (Less than a year)

    Pros

    PTO for part-time, access to health insurance, wellness plans for pets,

    Cons

    Days can be long, responsibilties will be sprung on you, hospitials are not all ran the same which can be troublesome when filling in other places, not a lot of room for growth


  6. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veterinary Assistant in Coral Springs, FL
    Current Employee - Veterinary Assistant in Coral Springs, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital full-time (More than a year)

    Pros

    1. Great Hours
    2. Great Benefits
    3. You will learn a lot
    4. Good Dr's and staff

    Cons

    1.Overbooking appointments and Drop offs
    2. working most weekends
    3. understaffed at times

    Advice to Management

    I think management has been doing a great job at our hospital and it is really showing. I would just like to see more people on the floor so we don't have everyone doing 15 things at a time, that leaves room for mistakes.


  7. Helpful (1)

    "Decent place to get a foot in the door"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSC in Louisville, KY
    Current Employee - CSC in Louisville, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Banfield Pet Hospital full-time (More than a year)

    Pros

    Good people, both at Banfield and in Petsmart. Good pay. Good client relationships!

    Cons

    Work/life balance needs attention. Upper management seems to be intent on changing things constantly before any past plans can be truly tested. Strict corporate structure.

    Advice to Management

    Give each hospital time to implement plans and ideas before changing them.


  8. Helpful (1)

    "It was good."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Practice Manager in Cumming, GA
    Former Employee - Practice Manager in Cumming, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Banfield Pet Hospital full-time (More than a year)

    Pros

    The mars corporation is an amazing company. You can transfer to any of there locations to see what best fits you.

    Cons

    Some doctors were very disrespectful to me and of staff members . You must have a thick skin in order to work at banfield. There were many unacceptable challenges

    Advice to Management

    Make sure you have thick skins and always do your follow up.


  9. Helpful (3)

    "Find a family owned/non chain hospital"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Veterinary Assistant in Mechanicsburg, PA
    Former Employee - Veterinary Assistant in Mechanicsburg, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You start at $11 an hour

    Cons

    Management is disorganized, staff is unprofessional and difficult to work with, corporate is in it for the money and not the client, no room for promotion or full time

    Advice to Management

    Treat your staff and clients better


  10. Helpful (2)

    "Good and bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cvt in Johnston, RI
    Former Employee - Cvt in Johnston, RI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Banfield Pet Hospital full-time (Less than a year)

    Pros

    They have pet plans for your budget and you get free pet care as an employee

    Cons

    My boss was a cocktail snob. She picked on the quiet ones and acted like she was better than anyone. The other thing is prices are outrageous and I feel bad for customers.

    Advice to Management

    Hire better people and lower prices


  11. Helpful (2)

    "Do Not Work Here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Indianapolis, IN
    Former Employee - Receptionist in Indianapolis, IN
    Doesn't Recommend
    Disapproves of CEO

    I worked at Banfield Pet Hospital full-time (Less than a year)

    Pros

    The only pro I can think of is getting to be around animals every day. That is the only thing I enjoyed about working here.

    Cons

    I worked at the Indianapolis location on 86th St. Management and head vet/owner couldn't care less about their staff OR patients. It was all about selling. I was a receptionist for a few months and experienced continuous verbal abuse from the head vet, Dr. Morand. He verbally abused almost everyone there. I was the only receptionist who even cared about the patients, and was in school for veterinary technology. Multiple times I signed up for continuing education classes Banfield offered, and each time, they schedule me to work instead of having one of the other receptionists work. While there were a very small number of people working here who genuinely loved animals, most of them did not and I don't believe Banfield cares about anything other than making money.

    Advice to Management

    Get out of the pet business if you hate animals so much. Get out of the customer service business if you hate employees and clients so much. If an employee shows a genuine interest in learning, don't push them away.


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