Banfield Pet Hospital Reviews | Glassdoor
Banfield Pet Hospital Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Banfield Pet Hospital Reviews

    Updated February 19, 2019
    1,290 reviews

    Filter

    Filter

    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Banfield Pet Hospital President Brian Garish
    Brian Garish
    150 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "I enjoy the perks for my pets, such as free wellness plans through Banfield and the Royal Canin and Petsmart discounts" (in 153 reviews)

    • "Working with animals is always fun" (in 62 reviews)

    Cons

    • "Open 7 days a week; get called in often, which isn't good for work/life balance" (in 65 reviews)

    • "Long hours, difficult clients, and cranky coworkers" (in 96 reviews)

    More Pros and Cons
    1. Featured Review

      "An Amazing Career -- Especially for Those Working while Continuing Education!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Veterinary Assistant
      Current Employee - Veterinary Assistant
      Recommends
      Approves of CEO

      I have been working at Banfield Pet Hospital part-time (More than a year)

      Pros

      Strong community in a small work environment
      Strong management support for continuing education (vet school, vet tech) - will even help you pay for a technician degree through Penn Foster
      3 OWP's to keep up to 3 of your pets healthy (as well as an additional ~20% [idk exactly] discount on everything that you would otherwise pay for]
      MARS DISCOUNTS! I SAVED ~$2000 IN EMERGENCY FEES FOR MY PET AT BLUE PEARL.
      Decent pay compared to private practice
      Annual Salary Increase (that can somewhat depend on performance)
      Transparent Management (both direct and higher up management)
      Excellent Vertical Career Growth (for those interested in being more than just a pet nurse)

      Cons

      High stress! (If you don't do well in stressful situations it is NOT for you)
      Too many pets in a single day negatively impact the quality of medicine (sometimes my doctors do not remember pets from the SAME day)
      High (albeit understandable) pressure to sign pets up on Wellness Plans
      Sometimes unreliable coworkers (not unusual for someone to call out)
      Especially for full-time workers -- requires a very open schedule
      For full time: sometimes depending on the time of the year it can be difficult to hit 30 hours/week
      Some hospitals are VERY cliquish (especially if you're female... not a big issue for males)
      Some management (shift leads/practice managers) are very political and/or demeaning depending on the hospital you work at [though this is true for almost every field of work]

      Advice to Management

      Continue with the quality of daily life updates (such as allowing associates to choose their scrub color/brand)
      Some practice managers at various practices have NO business being practice managers... Not my personal experience (for which I am grateful...)

    2. "Practice Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Practice Manager in Los Angeles, CA
      Former Employee - Practice Manager in Los Angeles, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Banfield Pet Hospital full-time (More than 3 years)

      Pros

      Great company culture from the top and hospital teams are empowered. You are supported from headquarters and field leadership. No company is perfect but Banfield is pretty close.

      Cons

      Leadership compensation is lower in comparison to other healthcare sectors.

      Advice to Management

      Develop career road maps for top performers and transparency to timeframes.

      Banfield Pet Hospital Response

      Jan 11, 2019 – Banfield Pet Hospital

      Thank you for sharing your experience as a Practice Manager. We are delighted to hear that your team felt empowered and supported!

      --- Banfield Pet Hospital

      3. Join the Banfield Pet Hospital team
      See Our Latest Jobs

    3. "Company that allows for Innovation and DVQs who really care about their associates!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Austin, TX
      Current Employee - Anonymous Employee in Austin, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Banfield Pet Hospital full-time (More than 3 years)

      Pros

      It's nice coming to a company that if I have ideas they are never get shot down. I work with some really great DVQs in Texas and they really care about their associates. They are their #1 advocates and always go above and beyond to provide as much support as they can possible.

      Cons

      I wish we didn't have to wait so long to get benefits. They are pretty great and I was a had them sooner.

    4. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Veterinary Assistant in Ocean, NJ
      Current Employee - Veterinary Assistant in Ocean, NJ
      Recommends
      Positive Outlook

      I have been working at Banfield Pet Hospital full-time (More than a year)

      Pros

      ability to grow, offer discounts with Royal Canin, Petsmart, among other benefits, free wellness plans which saves money when it comes to vet bills, better at maintaining life/work balance, amazing benefits which has covered 90% of everything I've ever needed so far

      Cons

      stressful environment which can eventually take a toll on a person, customers can be very rude due to financial reasons mostly, pressure to sell products (i.e. wellness plans), co-workers who get too comfortable which then makes you feel overworked

      Advice to Management

      keep things fair with all staff

    5. "Gain great development skills"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Practice Manager
      Current Employee - Practice Manager
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Banfield Pet Hospital full-time (More than 5 years)

      Pros

      Gain great development skills

      Benefits

      Freedom to manage your hospital the way your team responds to challenges/recognition/accountability

      Practice Managers can manage their own schedule as long as it meets the needs of their hospital

      Feedback is encouraged and welcomed

      Cons

      While you’re given the tools and resources to develop, it’s challenging to grow within the practice. Once you’ve gained the skills, competitors are more likely to give you the advancement you seek.

      Metrics/scheduling/resources are based on preventive care, but you’re expected to see all cases (sick/injured/emergencies) with resources for the day set up only for preventive care patients

      Once a year raises are only cost of living adjustments until a valued associate submits a resignation. Then you’re able to offer them “more” as a method to retain them

    6. "Overall a good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Veterinary Assistant in Phila, PA
      Former Employee - Veterinary Assistant in Phila, PA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Banfield Pet Hospital full-time (More than a year)

      Pros

      Company has strong 401k matching plan as well as competitive pay compared to other local veterinary hospitals. If you are new to the field they also have comprehensive training that can prepare almost anyone.

      Cons

      Poor medical benefits, poor work-life schedule

    7. "Banfield"

      StarStarStarStarStar
      Current Employee - Practice Manager
      Current Employee - Practice Manager

      I have been working at Banfield Pet Hospital full-time (More than 5 years)

      Pros

      Wellness plans are amazing and beneficial to all cat/dog owners
      Having support from other Practice Managers

      Cons

      Multiple metrics must be met which effects your annual review
      Open 7 days a week
      Having to work 40 hours minimum when DVM salary can do 3 or 4 days vs 5
      Pushing Wellness plans to the point of exhaustion
      Limited to no accountability with DVMs
      High Turnover of staff and leadership

    8. "Hard work, A LOT of learning"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Veterinary Assistant in Jacksonville, FL
      Current Employee - Veterinary Assistant in Jacksonville, FL
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Banfield Pet Hospital full-time (More than 5 years)

      Pros

      Learn every day
      Work side by side with veterinarians
      Open 7 days a week to allow flexible schedule
      Benefits
      Discounted wellness plans

      Cons

      Long hours
      Nation wide policies
      Open weekends
      Open past 6

    9. "Great place to start in vet med"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Banfield Pet Hospital full-time (More than 3 years)

      Pros

      Job security, benefits, tons of room to learn and advance

      Cons

      Not using the latest and greatest tech & Being inside petsmarts

    10. "Veterinary Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Veterinary Assistant
      Current Employee - Veterinary Assistant

      I have been working at Banfield Pet Hospital full-time (More than 3 years)

      Pros

      Great benefits, learn a solid foundation of small animal private practice, and work side by side with veterinarians. Great first job for those interested in veterinary school.

      Cons

      Long hours, difficult clients, and cranky coworkers

      Advice to Management

      Learn to promote people that came from the trenches and work with new grad veterinarians on how to handle conflict and time management.