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Banfield Pet Hospital Reviews
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    Banfield Pet Hospital Reviews

    Updated June 20, 2018
    1,146 reviews

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    Full-timePart-time
    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Brian Garish
    95 Ratings

    1,146 Employee Reviews

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    Pros

    • "I enjoy the perks for my pets, such as free wellness plans through Banfield and the Royal Canin and Petsmart discounts" (in 146 reviews)

    • "Working with animals is always fun" (in 61 reviews)

    Cons

    • "The work life balance is stressful because there are so many animals in the emergency room where I work" (in 57 reviews)

    • "long hours, high turnover for staff" (in 88 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (6)

      "Great company!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Practice Manager in Broomfield, CO
      Current Employee - Practice Manager in Broomfield, CO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Banfield Pet Hospital full-time (Less than a year)

      Pros

      Company is very patient focused. A lot of support available within the organization. A lot of room for advancement in different areas. Get to make a difference in our clients and pets lives everyday!

      Cons

      No major cons. As with any job in healthcare there are going to be some stressful moments but planning ahead and taking advantage of the resources that are available can prevent this.

      Advice to Management

      Any company that is growing quickly will have some challenges, continuing the focus on our patients and staff will enable us to continue to embrace the growth in the banfield family that is happening

      Banfield Pet Hospital Response

      Mar 15, 2018 – Banfield Pet Hospital

      We appreciate you providing your perspective, especially the advice to senior management. As you mentioned, we are an organization rapidly expanding, and with that, comes growing pains. We're glad... More

    2. "Banfield"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Veterinary Assistant
      Current Employee - Veterinary Assistant
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Banfield Pet Hospital part-time (Less than a year)

      Pros

      Great benefits
      Great pay
      Good people
      Great Training

      Cons

      They push drop off appointments which can be frustrating for clients

      Banfield Pet Hospital Response

      Jun 17, 2018 – Banfield Pet Hospital

      Thank you for your review. We appreciate your feedback!

      --- Banfield Pet Hospital

      3. Join the Banfield Pet Hospital team
      See Our Latest Jobs

    3. "Good place for new grads"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Veterinarian in Topeka, KS
      Current Employee - Veterinarian in Topeka, KS
      Recommends
      Positive Outlook

      I have been working at Banfield Pet Hospital full-time (Less than a year)

      Pros

      Mentorship the first few months is helpful.

      Cons

      Working most weekends gets tiresome.

      Advice to Management

      More locations in medium sized cities.

    4. "Veterinary Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Senior Management
      Former Employee - Veterinary Assistant in Hanover, MD
      Former Employee - Veterinary Assistant in Hanover, MD
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Banfield Pet Hospital part-time (More than 3 years)

      Pros

      This was a summer job for me while I was in my undergraduate preparing to enter veterinary school. This job provided great hands-on experience with both veterinary medicine and working with clients. The pay was reasonable and the hours flexible.

      Cons

      -Limited ability to move up
      -Overall care is expensive for clients

    5. "Csc"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Banfield Pet Hospital full-time

      Pros

      Good people, friendly and understanding management, job is not stressful

      Cons

      Repetitive work, same thing everyday. Long hours, poor pay

    6. "Great for growth"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Banfield Pet Hospital full-time

      Pros

      - you get to learn something new everyday
      - you get to be on your feet and not stick in an office
      - mission driven company
      - have the ability to advance career internally

      Cons

      - hard to find and hire good technicians or assistants

    7. "LVT"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - LVT in Nashville, TN
      Current Employee - LVT in Nashville, TN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Banfield Pet Hospital full-time (More than a year)

      Pros

      Lots of great benefits for you and your pets.

      Cons

      Very long hours, software issues

      Advice to Management

      Pay should be increased

    8. Helpful (1)

      "Micromanaging corporate policies but no continuity."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Veterinary Assistant in Saint Louis, MO
      Former Employee - Veterinary Assistant in Saint Louis, MO
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Banfield Pet Hospital full-time (More than a year)

      Pros

      Some PTO, not much else

      Cons

      Ridiculous policies from corporate, strict rules about trivial things but some things vary widely between hospitals. Way too heavily sales oriented and emphasis on getting as many pets in as possible even when it means there will be extremely long wait times because there is not enough staff. They make owners drop off for annual exams so they can do assembly lines to give vaccines, get blood, etc. All of which the assistants do but owners think it's the vet. No time is spent with each pet. If an appointment is made and they won't drop off, the pet is always taken in the back so the owner can't see what is done to them. Also, the vets sometimes rotate so clients never know which vet they're going to be seeing.
      The insurance is useless, extremely high deductible. No set hours. Terrible pay.

    9. "CSC"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - CSC in Southfield, MI
      Current Employee - CSC in Southfield, MI
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at Banfield Pet Hospital full-time (More than a year)

      Pros

      Free pet care. The benefits available are great.

      Cons

      Even if a practice is profitable the corporation/ upper management has a hard time seeing outside their very specific goals. Too many conference calls. Bonuses are based on market performance not hospital.

      Advice to Management

      Look outside the box of what the current focus is.

    10. "Veterinary Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Vet Assistant in Vancouver, WA
      Former Employee - Vet Assistant in Vancouver, WA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Banfield Pet Hospital full-time (More than a year)

      Pros

      Work with a variety of animals, some good doctors

      Cons

      Very long days, Some terrible doctors that treat staff like garbage, LOW PAY

      Advice to Management

      Pay more attention to the atmosphere in the hospitals and make sure that people are getting along and not being treated like they are less than. The good doctors should be rewarded where as the bad doctors should be reprimanded. I was bitten and scratched by a dog and the doctor yelled at me in the face and said, "You better hold this dog". The dog was already muzzled and I had asked for help, which I received none. You do not listen to your employees.

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