Banfield Pet Hospital Reviews

Pros

Company is very patient focused. A lot of support available within the organization. A lot of room for advancement in different areas. Get to make a difference in our clients and pets lives everyday!

Advice to Management

Any company that is growing quickly will have some challenges, continuing the focus on our patients and staff will enable us to continue to embrace the growth in the banfield family that is happening

Pros

- High quality preventative medicine is the main focus.
- Steady client flow with little downtime.
- Optimum wellness packages are customized for each pet every time. There is no "cookie cutter" care for all patients.
- All surgery and anesthetic protocols are reviewed by the DVM for each individual pet every single time to provide the utmost quality of medicine.
- Discounts and benefits including a PetSmart discount, health, life, dental, vision and 401k plan to name a few.
- Competitive hourly wage for paraprofessionals (credentialed technicians.)
- Communication is paramount and several steps are taken daily to make sure everyone is on the same page.
- The training program is thorough and you are never asked to do anything you are not comfortable with .
- Unlike other hospitals, you are guaranteed a lunch break (1 hour) and every effort is made to get you out on time everyday.
-Banfield provides associates with many tools and training modules to help new associates have a smooth onboarding.
-State of the art digital xray and blood machines for fast, accurate lab results.

Advice to Management

I personally have no complaints about field leadership. I believe they are doing a great job listening to employees and they absolutely make everyone feel like they have a voice and what they have to say matters. When field leadership visits our hospital, we always come up with productive and new ways to handle issues.
I say keep it up and we will keep rocking it!

Pros

Consistent workflow, standardized treatments, few emergency cases. Lots of new, updated equipment. Protection and support from the corporate office. Great benefits for your own pets. Option to transfer locations if you move. Great retirement packages.

Advice to Management

Really need to focus on quality over quantity. The pushing of sales and numbers makes us feel like we are more a store than a hospital. There need to be incentives to work hard and consistent staffing, scheduling, and leadership.

Pros

There's always room for moving up after a couple of months ( six min.) but because of high turnover rate. If you look to work in this trade as a career then you can expect a good, stable position and bonuses if you reach a certain profit monthly or biweekly. Overtime available and usually the norm. Packages are an affordable way of being able to help anybody afford pet healthcare (including spay/neuter and dental cleaning) that is a mandatory responsibility when getting a pet.

Advice to Management

Pay attention to warning signs. High turnover rates means more money is being lost in the hiring process and more time being wasted having to train someone new every 6 months. The frequent changes in staff is obvious to the consumer/clientelle and gives an atmosphere of mistrust and frustration.

Pros

Great flexibility with scheduling, I have loved my coworkers. Also the ability to work (usually) in a nice updated facility, ability to ask for and get raises.

Advice to Management

I would advise that you stop hiring people from outside, and look for people within your company that actually really want to succeed within Banfield.

Pros

Excellant benefits, good pay, management and coworkers were fantastic.

Advice to Management

Spend more time paying attention to employee happiness and wellfare, work/life balance can be difficult

Pros

Clients always so grateful you helped their pets. You are allowed three plans at a very discounted rate and you are able to make connections with veterinarians.

Advice to Management

Pay what people deserve to get paid

Pros

They have Good benefits and time off

Pros

Good benefits. Pay ok because of recently made changes. Moderately flexible scheduling. Easy to transfer to other locations nationwide, so moving isn't necessarily an issue.

Advice to Management

Provide better training to managers. Listen openly to parastaff. Help managers understand what can realistically be seen in a day in order to facilitate more appropriate scheduling of appointments. By doing so, clients will have a clearer understanding of what to expect and therefore drive higher quality medicine and higher client satisfaction.

I have seen many changes in my almost 8 years with this company. Some great, some not so much. I feel like Banfield is finally on the right track as far as benefits and trying to take better care of their employees. They must remember, however, that the staff at the hospital level is the foundation of the company, and without a strong foundation to support it, the structure will eventually collapse.

Pros

I've worked with staff at 4 different clinics and overall Banfield has a friendly work environment with high standards for pet care. Great company to gain experience from with excellent equipment!

Advice to Management

Provide Practice Managers with additional training- improves efficiency and employee moral!