Banfield Pet Hospital Reviews | Glassdoor

Banfield Pet Hospital Reviews

Updated November 23, 2017
1,039 reviews

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3.1
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Brian Garish
59 Ratings

1,039 Employee Reviews

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Pros
Cons
  • The work life balance is stressful because there are so many animals in the emergency room where I work (in 54 reviews)

  • Long hours, high stress environment (in 80 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Veterinary Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veterinary Assistant
    Current Employee - Veterinary Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital part-time (More than a year)

    Pros

    I have a great team that has open communication. On stressful days we say what we mean and everyone is understanding of being stressed, flustered and overwhelmed and we do our best to help each other out. There is no drama, we communicate our goals, time limits, and everyone, EVERYONE, has a voice in our hospital. I personally believe that my team wants to be there, we appreciate each other and what we do so the environment is always positive, uplifting and a great learning environment. I have great Doctors who are willing to answer questions I may have in why they choose certain treatment options (For learning purposes) The learning opportunities are endless. Lots of personal and professional growth available for those willing to learn.

    Cons

    Wellness plans are not meant for everyone. Most clients feel "pressured" or don't fully understand what they are signing up for. Also, on the other side of the spectrum, people sign up for the wellness plan and then don't use them.

    Banfield Pet Hospital Response

    Oct 27, 2017 – Banfield Pet Hospital

    We are deligthed to hear that you have a strong and supportive team environment! We agree, effective communication within your team can make a huge difference on days that are more challenging than... More


  2. "I was a client first then an employee for 7 years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSC in Clackamas, OR
    Former Employee - CSC in Clackamas, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Banfield Pet Hospital full-time (More than 5 years)

    Pros

    The Clackamas hospital rocks! They have the best staff ever. Highly recommend going there.

    Cons

    The cost of pet care is expensive.

  3. "Awesome Opportunities in Corporate Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital full-time (More than 8 years)

    Pros

    Banfield is a hidden gem in the Portland area - great place to grow and advance your career while getting acclimated to a "corporate" office environment. Co-workers are all very nice.

    Cons

    The company has grown quickly, so many processes and "the basics" are still being figured out, including a good work-life balance for many teams and departments. The company is still trying to best figure out how to treat their three subset of associates (hospital, field leadership and those at the corporate office) in a similar manner.

    Advice to Management

    "Keep it real"


  4. "Wouldn't want to work anywhere else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Manager
    Current Employee - Practice Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital full-time (More than 5 years)

    Pros

    The company has a vision anyone can believe in. Senior Leadership is accessible and is open to new ideas coming from staff at the Hospital level. There is plenty of opportunity for growth and advancement in the company.

    Cons

    Work/Life balance can sometimes be a challenge when you are in leadership positions.


  5. "Couldn't find a better place than this!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Sourcing Specialist in Portland, OR
    Current Employee - Talent Acquisition Sourcing Specialist in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital full-time (Less than a year)

    Pros

    Banfield is full. of caring and friendly staff. Along with great co-workers the company has a vision and is going places. Better come get on board, because this train is leaving!

    Cons

    Nothing to complain about at this company.


  6. Helpful (1)

    "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vet Assistant in Las Vegas, NV
    Current Employee - Vet Assistant in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital full-time (More than 3 years)

    Pros

    Good pay, PTO and benefits, various locations so you can get additional hours even if your location is slow that week, work with school schedules, pay for LVT test (if you pass), user friendly software, great opportunity to learn more about veterinary medicine, Petsmart discount

    Cons

    Management changes often, but thats case specific.

    Advice to Management

    None.


  7. "Opportunities to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital full-time (More than 3 years)

    Pros

    I have worked at banfield for 3 yearts. In those 3 years I have been given many opportunities to grow and develop and have been promoted to a position that allows me to utilize my talents best. The team I work with is passionate and hard working and truly care about people.

    Cons

    It is very busy, so remembering to manage my own work life balance is very important.

  8. "Doing what you do best, everyday!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Portland, OR
    Current Employee - Manager in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital full-time (More than 10 years)

    Pros

    -Awesome work environment
    -Passionate associates
    -5 Principles adopted by everyone
    -Clear vision
    -Recognition and development opportunities

    Cons

    -Worklife balance can be a challenge sometimes
    -Collaboration across teams can be improved

    Advice to Management

    Please continue to recognize our challenges and seek feedback. Being heard and being transparent is appreciated and helps us to understand the work ahead of us.


  9. "Banfield has come a long ways"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSC
    Current Employee - CSC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Banfield Pet Hospital full-time (More than 3 years)

    Pros

    Since Mars as become our parent company, CEO an VP have been replaced the culture is moving in a positive direction. The CEO and VP care! Pros: 835 locations, 3 free Wellness Plans Active/Special. Free ProHeart for any canin on a Wellnessplan. Paid time off for all associates. Free long/short term disability and pretty good helath insurance for full time employees. Yearly uniforms at no cost. Also discounts on Royal canin dog/cat food. Your shift flys by because you are busy. Room for advancement

    Cons

    Can be stressful. A bad apple stays in the basket to long

    Advice to Management

    Health insurance for all associates. Remove bad apples faster. Banfield is worried to much about unemployment insurance as they are losing other good associates because of a bad apple. Causes high turnover. Reward the team when they top perform its a team effort not just the PM or the CS that should get rewarded. Look at Publix's model. II approve of the CEO I can't find the button though.


  10. "Outstanding organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Associate
    Current Employee - Full Time Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital full-time (More than a year)

    Pros

    The absolute best benefits package in the medical industry. Now picking up the entire cost of short term and LTD for all full timers. PART timers are now being paid PTO! No other employers do this. It does show how much they care about associates! Working in an environment of respect is also very apparent every single day. In my market, almost every PM promotion in internal. If you want to grow.... You will not see this in private practice!

    Cons

    None... This is a very tough job but rewards can be great if you work very hard.

    Advice to Management

    Keep focused on people and pets... That's what will make us great.


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