Bang & Olufsen Reviews | Glassdoor

Bang & Olufsen Reviews

9 reviews

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Bang & Olufsen President, CEO, and Director Tue Mantoni
Tue Mantoni
6 Ratings

9 Employee Reviews

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  1. Helpful (2)

    "Swan Song for Bang & Olufsen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Miami, FL
    Former Employee - Manager in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bang & Olufsen full-time (More than 3 years)

    Pros

    -Amazing product and legacy
    -Opportunity to own some incredible product
    -Day-to-day work is not excessively challenging
    -Very good compensation for retail

    Cons

    -Major company-wide restructuring, no idea if you will still have a job tomorrow
    -Denmark makes all the decisions for the America's... very much "hands tied" when you try to get something done.
    -The best people tend to leave, indicative of a company on its way out


  2. "It was a great job, but ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in New York, NY
    Former Employee - Store Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bang & Olufsen full-time (More than 5 years)

    Pros

    It can be a great work environment and a lot of the people in the company are fantastic. The salary for a retail job is also very competitive but not for the audio video business.

    Cons

    There is a lot of uncertainty with the future of the company. It takes the fun out of going to work when you don't know if you'll have a job tomorrow.

    Advice to Management

    This used to be a great place to work but it became pretty frustrating. Try to listen to your employees.

  3. Helpful (1)

    "many changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    great products and benefits are OK

    Cons

    many changes and way under staffed


  4. Helpful (2)

    "Awesome product bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bang & Olufsen full-time (More than a year)

    Pros

    Excellent product, clients are awesome, good discount and trips to Chicago are a lot of fun.

    Cons

    Poor management and hiring practices. Installs are always a hassle and your commissions are held up due to long delivery and install times

    Advice to Management

    You should fire yourselves. You are ruining a great brand. Us vs them mentality toward employees.


  5. Helpful (1)

    "90 Years of History & Poor American Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Chicago, IL
    Former Employee - Store Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Terrific Products which have always lead the competition in terms of innovation and beauty. Many of the people on the ground really care about their customers and the product they are selling, and it usually shines through in great customer service at the store level. You get to deal with clients who are equally passionate about the product, many of whom have lived with and purchased it since the 70s and even earlier. The legacy of the company is staggering, which is why my "cons" section is so very sad.

    Cons

    In the course of three years we went through that many "CEO's". Human Resources is out of touch with employee pain and suffering at the hands of area managers who seem to be given carte blanche to demean, mismanage and generally treat store employees like trash. This seems to have created a web of fear wherein employees are unable to do the most basic of tasks without worrying they will be written up for the most ridiculous and petty infractions.
    There is one area manager in particular who seems to be continually promoted despite losing four stores and twice that many employees who quit because they could not bear to be around this individual.
    Sadly, this manager is not the only inept middle-manager who seems stuck in the 80s form of “supervision.” Corporate constantly makes excuses for these individuals, primarily stating they are needed for their “skills” and “knowledge”. In the meantime the backbone of the company, the salesforce is leaving. I know for a fact many of the top salespeople who were there last week have left, and if they haven’t they are looking for another job that is more stable.
    At the end of the day this is a luxury goods company, and the clients should come first. This is not what happens here. It seems customer service would rather be recently left at the wayside in the favor of short-term “profit”, leaving longtime customers to become angry and confused. For a company which has been around for 90 years this is astounding to me. Unless B&O wakes up and realizes that only with great customer service FIRST will the big profits FOLLOW, they might not reach age 100.

    Advice to Management

    More than half of corporate offices recently was let go, but all the WRONG people were fired!! Talk to the employees at the bottom level and find out what your stores really need to suceed and why you are failing. Stop listening to HR representatives who helped lead the company to its current state of decline and have ZERO experience in the technology industry. Seriously why is an HR representative making policy regarding the sales programs in the stores when they don't even know the names of the product or how they work? Put that individual back in their cubicle to cut the paychecks.


  6. "Regional Director of Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Bang & Olufsen full-time

    Pros

    Great products and working environment

    Cons

    Online discounting, management autocratic, supply chain poor

    Advice to Management

    Listen to front end employees and Business Partners - they know more about the customer than you


  7. "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    very relaxing environment
    no time pressure for any project

    Cons

    not recommended for foreigners
    language barrier

  8. Helpful (2)

    "Fun, but with no possibility to get education"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Consulent in Struer (Denmark)
    Current Employee - Test Consulent in Struer (Denmark)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bang & Olufsen full-time (More than 10 years)

    Pros

    Well. You have free hands a lot of the way, to form your work situation like you wan't it. There is a lot of new tech. so you are always facing cool products

    Cons

    You can't "grow" in B&O, I've been working there for 7 years, without opportunity to go develop my education, due to cost.
    Projects are starting as "great" but goes to "okay" because off budget cuts.
    The last years I've had to "deffend" B&O, every time i talk with someone and they find out I'm from B&O
    Firering rounds 1-2 times every year (for the last 7 years)

    Advice to Management

    Spend money in your staff. invest in HR, people working for B&O Struer are getting mad, because they work like hell for the company, but is never thanked, and doesn't evolve


  9. Helpful (3)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Casablanca (Morocco)
    Current Employee - Store Manager in Casablanca (Morocco)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Bang & Olufsen full-time (More than 3 years)

    Pros

    acquiring commercial skills.
    a client portfolio.

    Cons

    No evolution in terms of skills acquired,nor of salary.


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