Bank Mutual Reviews | Glassdoor

Bank Mutual Reviews

Updated February 3, 2017
56 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
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David A. Baumgarten
26 Ratings

56 Employee Reviews

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Pros
  • Offering of 401k to both full time and part time employees (need to have looged enough hours if part time though) (in 3 reviews)

  • Great benefits and vacation packages (in 3 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Customer Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Pretty good company to work for if your getting started in the financial industry
    -Corporate training is very hands on and I learned a lot about the banks products and services
    -Branches are well maintained even though a lot of their locations have been around for 30+ years

    Cons

    -High turnover rate with new hires who haven't prepared for the position

    Advice to Management

    -Revamp coaching methods to better serve internal customers


  2. Helpful (1)

    "Barely worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bank Mutual full-time

    Pros

    NA NA NA NA NA

    Cons

    No true company direction. NA

    Advice to Management

    Get direction...


  3. Helpful (2)

    "Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Co-workers keep you sane in a very slow work environment
    Customers are wonderful and friendly
    Non-stressful, it is a very slow bank in terms of how many customers come in each day
    Flexible work Schedule, works around school and kids

    Cons

    Pay is dreadful for a lot of positions and for people who have been with the company a long time
    Growth, it is very hard to move up in this company at least in my case
    Management has problems with communicating and helping its front service staff
    HR is not there for you if you make any complaints
    Gossip happens everywhere and with all our free time it seems to happen more than normal

    Advice to Management

    Take classes to understand that everyone is different


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "AVP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank Mutual full-time

    Pros

    There is a lot of room for improvement

    Cons

    Exceptionally slow atmosphere. The slow pace makes for an environment that tends to encourage people to gossip and bicker.

    They have closed branches all over the state and more are to come in my opinion. I felt they were statistically staging themselves to be bought by a larger bank.

    Forget career advancement.

    Pay is below to at average.

    No clear direction.

    Advice to Management

    Do more to get more people in the door. The branches are dying. The talent you have is regressing and rotting on the vine.


  6. "Strong Leadership Team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank Mutual full-time (More than a year)

    Pros

    Leadership is aligned to grow this company and continue to provide an exceptional customer experience.

    Cons

    Bank Mutual needs to continue to find the best talent in a very competitive market. If you want to be challenged this is a great place to start, grow, or finish a career.


  7. "Great balance work/family life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Servicing Customer Service Manager in Milwaukee, WI
    Current Employee - Mortgage Servicing Customer Service Manager in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Full Time/Limited Full Time flexibility
    Focus of family first working atmosphere
    Approachable management team (including Senior Management)

    Cons

    I have experienced very few cons in the 3-years I have worked with Bank Mutual. The only con I can think of is the high cost of the family plan for insurance.


  8. "Great opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends

    I have been working at Bank Mutual (More than a year)

    Pros

    -Positive work environment
    -Very flexible
    -Generous PTO
    - cares about employees
    -great benefits

    Cons

    Could use some technology updates


  9. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank Mutual full-time

    Pros

    they help build you up for success,

    Cons

    a little behind in the modern day Technology

    Advice to Management

    Work a day in the branch, so you can see what the employees see,


  10. "Bank Mutual is a great place to work with great benefits and great people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    One of the pros of working at Bank Mutual is that the insurance is really good. One other pro is the vacation packages are really good.

    Cons

    One of the cons of working at Bank Mutual is the frequent turnover rate, which sometimes makes it hard staffing wise and makes it hard to use vacation time.


  11. "Bank Mutual - a great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Bank Mutual is a mid size bank, allowing us to offer great products and services that our customers need and want. This also allows us the freedom to be "hands on" and available to offer personalized service. We genuinely care about our customers and in helping them thru their life milestones.

    Cons

    Paperwork - we could use to be more "paperless", but that will come with time.



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