Bank Mutual Reviews | Glassdoor

Bank Mutual Reviews

Updated September 15, 2017
62 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
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Approve of CEO
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David A. Baumgarten
28 Ratings

62 Employee Reviews

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Pros
  • Offering of 401k to both full time and part time employees (need to have looged enough hours if part time though) (in 3 reviews)

  • Great benefits and vacation packages (in 3 reviews)

Cons
More Pros and Cons

  1. "Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Saint Croix Falls, WI
    Current Employee - Customer Service Representative in Saint Croix Falls, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank Mutual part-time (More than a year)

    Pros

    Set Hours, Paid Training, Good Training Programs, Online Training, Classroom Training, Pay is generous, Annual Reviews, Chances for Promotions, Chance to video chat with CEO during classroom training

    Cons

    Not always fully staffed, I personally had a bad experience with some employees and management

    Advice to Management

    Pay attention to who you keep on and who you decide to drive out of the company


  2. "Friendly Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Bank Mutual full-time (More than 3 years)

    Pros

    Benefits - 401K, Medical, Dental, Vision Insurance available
    Friendly Employees - Family atmosphere, close-knit company
    Paid Holidays - Most federal holidays are given off
    Easily Promoted - easy to move up on the corporate ladder

    Cons

    Salary - not as competitive as most other banks

    Advice to Management

    Make more of an effort to visit employees and build rapport.

  3. "Senior Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Banker in Brookfield, WI
    Current Employee - Senior Banker in Brookfield, WI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Bank Mutual full-time (More than 3 years)

    Pros

    Ability to help people on a genuine level. Great medical benefits. Good amount of PTO

    Cons

    Low, low pay. Micromanaged to the fault line.

    Advice to Management

    If you want your bankers to exude confidence and to have the ability to sit down with any variety of clientele, pay them a livable wage. $32K, really? And we are supposed to tell people who make 10 times this what they should do with their money???


  4. "Be Very Careful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank Mutual full-time

    Pros

    I cant think of any. The management was not professional.

    Cons

    I was never trained properly and I was not told what was expected of me on the interview.

    Advice to Management

    Make sure your staff is trained properly and treat people like you would want to be treated


  5. "Anonymous"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Some co-workers are great to work with and make coming to work much more pleasant.

    Cons

    Senior leadership is more concerned about making changes than caring if the changes are necessary. Communication between departments is horrible and results is many issues that can cause a negative impact on customers.

    Advice to Management

    Learn to communicate and properly train employees, especially ones that are working with customers and recommending products to them.


  6. "Lots of Opportunity"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Bank Mutual full-time

    Pros

    Focus is on meeting customer needs
    Lots of future growth opportunities
    Friendly, fun place to work
    Senior leaders are very approachable

    Cons

    No real cons that I can think of. I really enjoy my job and working for Bank Mutual


  7. Helpful (1)

    "Treasury Management Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Bank Mutual full-time

    Pros

    The pay was good and the company have longevity.

    Cons

    The new management was inexperienced and co-workers were unhelpful.

    Advice to Management

    Get a grip - I understand there has been a reorganization and no one works there any more.

  8. "CSR"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank Mutual full-time

    Pros

    Coworkers are all very nice & helpful

    Cons

    The pay could be better.


  9. Helpful (1)

    "Barely worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bank Mutual full-time

    Pros

    NA NA NA NA NA

    Cons

    No true company direction. NA

    Advice to Management

    Get direction...


  10. Helpful (1)

    "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Pretty good company to work for if your getting started in the financial industry
    -Corporate training is very hands on and I learned a lot about the banks products and services
    -Branches are well maintained even though a lot of their locations have been around for 30+ years

    Cons

    -High turnover rate with new hires who haven't prepared for the position

    Advice to Management

    -Revamp coaching methods to better serve internal customers


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