Bank of America Reviews in Arlington, VA | Glassdoor

Bank of America Arlington Reviews

7 reviews

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Arlington, VA

2.6
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
2 Ratings

7 Employee Reviews

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Pros
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More Pros and Cons

  1. Helpful (4)

    "Great company, great benefits but needs to hire more people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Operations Manager in Arlington, VA
    Current Employee - Financial Center Operations Manager in Arlington, VA
    Recommends
    Positive Outlook

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    Benefits are amazing in every way, for a family or a single person starting from the insurance all the way to your shopping needs.

    Cons

    Definitely needs to change the way it's doing business by accommodating the right amount of people based of the volume of customers instead of just having 2 or 3 tellers for a extremely busy center.

    Advice to Management

    Upper management is OK but definitely could be better in being realistic with what they ask to be done.


  2. Helpful (1)

    "lack of appreciation"

    StarStarStarStarStar
    • Culture & Values
    • Senior Management
    Former Employee - Personal Banker in Arlington, VA
    Former Employee - Personal Banker in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    excellent health benefits, PTO and sick leave (but you're not allowed to use your sick leave when you're actually sick).

    Cons

    short staffing caused a major strain on branch employees. managers never assisted in any actual branch banking, always on personal calls or taking care of reports (last minute) that should've been completed.

    Advice to Management

    Coach employees, Assist your staff and Dress professional

  3. "It was OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Arlington, VA
    Former Employee - Bank Teller in Arlington, VA
    Recommends
    Neutral Outlook

    Pros

    Steady schedule, and NO take home work, alot of skills and knowledge acquired

    Cons

    Responsibility was not equal to pay, Raises were very small, incredibly stressful at times, unrealistic sales goals when business was slow

    Advice to Management

    Micro-managing doesn't work with everyone, instead of focusing on the negative focus on an employees strengths


  4. Helpful (1)

    "Will have a poor working experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banking Center Associate in Arlington, VA
    Former Employee - Banking Center Associate in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Well known brandname. Keeps a strict 40 hour working week (to avoid overtime pay...)

    Cons

    Poor pay. Heavy workload. High pressure. i.e. overworked, underpaid. Poor life balance. Political. Poor leadership.

    Advice to Management

    Improve worker morale & performance with programs that care about your employees. Invest in work-life balance. Its not just about how big your bank account is - but it's also about how big a persons heart is and the content of their character.


  5. "My experience with BOA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Arlington, VA
    Current Employee - Personal Banker in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    My last manager and my last team.

    Cons

    Working for BOA corporation is very stressful, un appreciated , underpaid.


  6. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customers Service in Arlington, VA
    Current Employee - Customers Service in Arlington, VA
    Recommends
    Neutral Outlook

    I have been working at Bank of America full-time (More than a year)

    Pros

    Friendly environment, care about employees

    Cons

    Money could be better..low compared to other banks


  7. "Bank of America"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Arlington, VA
    Former Employee - Personal Banker in Arlington, VA
    No opinion of CEO

    Pros

    High traffic volume, which means sales opportunities. Large support system - 800 numbers to call for help if you need help. Latest technology. Opportunity to learn a lot, and then move on/up. Very diverse - associates and customers from all over the world. Good benefits. Costs will go down in 2011 for low paid associates.

    Cons

    Sales driven environment. Aggressive goals. Complicated bonus structure which changes every year. Constantly busy since the centers often are under staffed. This makes it very hard to train new staff. Existing staff is overworked and longer wait time for customers. New staff who have not received enough training and associates who are rushing make more mistakes and do not deliver the best service. The staff is expected to help customers, do follow up calls, training, make sure policies are followed etc.

    Advice to Management

    Better training to new associates. A little more appreciation and a pay raise to associates who know the job and have been at the company for years. Look at the whole picture not just sales performance. Better communication when new initiatives comes out. Some of the problems "on the floor" could be solved by having top management taking a closer look - not just official visits where everybody is on their best behavior and have been instructed my the market team of the visit.


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