Bank of America Associate Reviews | Glassdoor

Bank of America Associate Reviews

Updated June 16, 2018
373 reviews

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Associate

3.7
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
166 Ratings

Employee Reviews

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Pros
Cons
  • "Bonuses Training Work life balance" (in 493 reviews)

  • "Communication with upper management can be difficult" (in 435 reviews)

More Pros and Cons

  1. "A bit political, but in general a very robust business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in New York, NY
    Current Employee - Associate in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Large platform with lots of internal opportunities. You can move to other functions or platforms without going through full recruiting process

    Cons

    You can see political plays a lot, and supporting function is not always great. Pay is at industry average, but I have heard people getting laid off before


  2. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Hunt Valley, MD
    Former Employee - Customer Service Associate in Hunt Valley, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Excellent work environment and good management team.

    Cons

    Due to nature of "sales" environment, this job can be very draining.

  3. "Good Work Life Harmony"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Associate in Charlotte, NC
    Current Employee - Technology Associate in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Good Work Culture - Work life Harmony is just right
    Diversity in the company
    Good Salary in base
    Flexible office hours and work from home

    Cons

    Sometimes lot of Red tape
    A little too much hierarchy
    Some office politics
    Growth is slow and may take long to move from one position to another

    Advice to Management

    Try to streamline processes to minimize approval


  4. "The call center job itself was really easy, but there was no flexibility when it came to schedules."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant Associate in Chandler, AZ
    Former Employee - Sales Assistant Associate in Chandler, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    The benefits at Bank of America are amazing. The people are great to work with as well. The training was great.

    Cons

    Being in a call center, management was strict about schedules and did not work with you. I didn’t feel management had my best interest in mind


  5. "CSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA - Customer Service Associate in Jacksonville, FL
    Former Employee - CSA - Customer Service Associate in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    401k and banking benifits and paid time off

    Cons

    redundant not much growth, boring but if you like finaces its cool


  6. Helpful (1)

    "Worst place I've ever worked."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Preferred Sales Associate in Chandler, AZ
    Current Employee - Preferred Sales Associate in Chandler, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    If you are there for a year and you have a kid, you can take up to 4 months off paid.

    Cons

    There are few leaders in this company, its mostly managers. Managers rhat manage the bad and pay no attention to the good. If you are looking for a company that provides recognition, and provides coaching and support for growth. This is not the place.

    Advice to Management

    Learn to lead.


  7. "Transaction Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Product Manager in New York, NY
    Current Employee - Associate Product Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Management analyst program gave good exposure
    Market leader in cash management
    Opportunity for senior exposure
    Learn from some of the industry’s smartest

    Cons

    Culture is great but can drive comfort in mediocrity
    Title promotion limited by tenor not necessarily merit
    Complex organizational matrix

  8. "Global Banking and Markets is a fast paced environment with excellent opportunities to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leveraged Finance Associate in Charlotte, NC
    Current Employee - Leveraged Finance Associate in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Global Banking and Markets is a fast paced environment with excellent opportunities to grow. The company is a rewarding place to work

    Cons

    GBAM is a fast paced environment with excellent opportunities to grow. The company is a rewarding place to work. There can be long hours at times.


  9. "Very good job for someone in college or fresh out of school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA - Customer Service Associate
    Current Employee - CSA - Customer Service Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America part-time (More than a year)

    Pros

    You can work your way up in the company with the right mentors.
    The health insurance is good.
    Starting wage in NY metropolitan area is $15/hr.
    No uniform, just have to dress appropriately.

    Cons

    Breaks are too short (30 minutes) and may be interrupted to help with customers.
    On your feet all the time.
    Customers will drive you insane if you don't have the strength.
    Since I am part time, I am the last one to choose my vacation days, I never get Saturdays off even if I request it.


  10. "Fast paced sales!"

    StarStarStarStarStar
    Former Employee - Preferred Sales Associate in Kennesaw, GA
    Former Employee - Preferred Sales Associate in Kennesaw, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    Fast-paced, energetic environment. Great benefits! Flexible schedules. You have opportunity to make as much as you can with the uncapped commission.

    Cons

    Demanding sales quota to meet. You can find yourself in a hole if you are not hitting your numbers. Call center