Bank of America Reviews in Atlanta, GA | Glassdoor

Bank of America Atlanta Reviews

Updated September 17, 2018
438 reviews

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Atlanta, GA Area

3.2
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
179 Ratings

438 Employee Reviews

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Pros
Cons
  • "Work/Life balance can be overwhelming" (in 503 reviews)

  • "Communication with upper management can be difficult" (in 439 reviews)

More Pros and Cons

  1. "Enjoyable place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Atlanta, GA
    Former Employee - Business Analyst in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 10 years)

    Pros

    Great Benefits, Working from home was the best, great team work.

    Cons

    Too many re-orgs. Never knew who you were reporting to up the ladder past your immediate manager. Inconsistent deliverables throughout the enterprise made it hard to work on project documentation. Each org required something different.

    Advice to Management

    Instill consistency across the enterprise and reduce the amount of re-orgs.


  2. "Neutral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Fraud Client Services Representative in Kennesaw, GA
    Current Employee - Senior Fraud Client Services Representative in Kennesaw, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    It has very good benefits.

    Cons

    It can be challenging to move into other departments unless you know someone or play political games.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lending in Atlanta, GA
    Current Employee - Lending in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Great benefits, great Vacation time given

    Cons

    No work life balance at all


  4. "Micromanagement running rampant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Officer in Atlanta, GA
    Current Employee - Loan Officer in Atlanta, GA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    The benefits, vacation and sick time are unlike what any other company offers. There is a lot of opportunity for growth if you’re willing to move cities or states.

    Cons

    Management has become so top-heavy that your direct manager no longer has a say in your development or performance. I have routinely witnessed my manager struggle with policies and guidelines implemented from above but not given a choice or allowed to submit feedback. When policies and procedures change, it’s very clear the ones making the changes have little to no experience in the roles their changes effect.

    Advice to Management

    Team and lower level managers need to stand up to upper level management. Feedback needs to be heard and when policies are changed, better understanding behind the change would be helpful and allow front line employees to provide feedback before changes are implemented rather than after would prove to be a huge employee satisfier the bank always claims they’re looking for.


  5. "Decent Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Fraud Analyst in Kennesaw, GA
    Former Employee - Fraud Analyst in Kennesaw, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    performance based bonuses
    flexible hours
    many different positions/opportunities available

    Cons

    Some of the metrics are ridiculous and a waste of time.
    Some of the team leads micromanage and treat you like a child in school.


  6. Helpful (2)

    "One of the worst experiences of my life! Don’t WORK HERE!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part & Full Time Teller in Duluth, GA
    Former Employee - Part & Full Time Teller in Duluth, GA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Bank of America part-time (More than a year)

    Pros

    The minimum starting pay for tellers: 15.00 per hour
    It looks good on your resume.
    That’s it.

    Cons

    -I was completely disrespected and under-appreciated by everyone I used to work with. I was insulted for my intelligence and I MADE A HR REPORT IN LESS THAN A MONTH!!!!! Less than a month. Absurd.
    - I was a part time teller who had to work sometimes 50 hours a week! Because people kept quitting and leaving my previous financial center.
    -Not enough tellers to go around you will be asked to help out other centers who lack enough team members to get through one day!!!
    - CTRS AND MIS REPORT SYSTEMS ARE OVER 10 years old! Fifth third is no longer doing paper deposits and BOA still is, they have not updated their systems at all. Way to old school to the point customers walk away in line because the systems run too slow.
    -Management is disorganized,inconsiderate and completely phony not to just their employees but everyone they meet within the bank, oops I meant financial center.
    -Sales are all that matter to BOA. That’s it.
    Selfish cruel and bullies is how I would describe my previous “team” even though they weren’t really a team.
    -Customers constantly closing their accounts because monthly fees are made for business and/or groups of people who are fairly wealthy.
    -If a customer got mad it’s your fault and no one else’s sounds fair right? No.
    -Management will NOT SUPPORT YOU. I repeat management will not support will anything. Moving up, moving out, asking for a raise forget it.
    -benefits are mediocre! I had Obamacare while I worked there.
    -MY overall experience was a joke and horrible I WOULD NOT RECOMMEND TO ANYONE TO WORK FOR BOA!!!! It was a waste of time for me, and many days I left depressed, suicidal, and stressed.
    Just don’t waste your time. Work for someone else.
    Sincerely,
    A previous stressed out teller!

    Advice to Management

    Hire human beings first instead of robots.
    Secure a better benefits package.
    Update your CTR,MIS, and HR Systems.
    Realize that not all of your customers can afford your monthly fees.
    Listen to your employees when are sick, tired, or reporting verbal abuse and mistreatment and threats from your own MANAGERS!!!!!
    Stop being greedy and star being kind to the people who get up every morning and make BOA WHAT IT IS!!!!
    WAKE UP!


  7. "Unimportant employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Representative in Woodstock, GA
    Former Employee - Client Service Representative in Woodstock, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    Medical Benefits, child care reimbursement, tuition reimbursement

    Cons

    Breaks aren’t important, rushed environment, retaliation, poor management, outdated systems and practices

    Advice to Management

    No matter the job tier, all employees are important. This company should focus on both client and employee experience.

  8. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Roswell, GA
    Former Employee - Anonymous Employee in Roswell, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Great pay! Good hours. Great company to work for. You can advance if you put the time and effort into it!

    Cons

    I was sent to a location over an hour from home. I live 5 minutes from 2 different branches.


  9. Helpful (1)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Analyst in Atlanta, GA
    Former Employee - Analyst in Atlanta, GA
    Recommends
    No opinion of CEO

    Pros

    Great 401k and Health Benefits

    Cons

    Sluggish career path management can do better.

    Advice to Management

    Why is it so difficult to cross from one LOB to the other especially from Call Centers?


  10. "Commercial Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Bank of America full-time

    Pros

    It is a very great opportunity that allows you to be entrepreneurial

    Cons

    You are responsible to plot your own path for the most part


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