Bank of America Reviews in Austin, TX | Glassdoor

Bank of America Austin Reviews

32 reviews

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Austin, TX

3.8
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
9 Ratings

32 Employee Reviews

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Pros
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  1. Helpful (11)

    "Excellent experience. High expectations but great rewards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Small Business Banker in Austin, TX
    Current Employee - Small Business Banker in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Great benefits, good work environment, chance for advancement based on performance. Good paid time off. Performance reviews are done in a timely manner.

    Cons

    High pressure to meet goals. Micromanagement through daily reporting requirements. Lots of email messaging regarding daily performance. Very distracting and not motivating.

    Advice to Management

    Minimize daily reporting. It's not a good talent development tool. Look at the bigger picture.


  2. "Solid Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Austin, TX
    Former Employee - Branch Manager in Austin, TX
    Recommends
    Positive Outlook

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Great benefits, involved management, great people!

    Cons

    Sales expectations are high, pay is a bit low, and as a manager stress is high.

    Advice to Management

    Value your employees and keep them around. Great people leave every day.

  3. Helpful (2)

    "Micromanaged, too big to fail mentality, people are being replaced by apps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banking Center Manager in Austin, TX
    Former Employee - Banking Center Manager in Austin, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Really the best thing is the medical plan. Other than that, there are genuinely some good people that work there and care about the job they are doing.

    Cons

    If you are a professional, this isn't the greatest environment for you to work in; everything is micromanaged, resulting in redundancy and lack of creativity. Employees are unhappy and treat customers as numbers,

    Advice to Management

    This is supposed to be the 2nd largest bank in the US, but it lacks any sort of ingenuity and creativity. Policies and procedures are antiquated. Telecommuting is only available to a select few people in the company. The most common complaint from both customers and employees is that the right hand doesn't know what the left is doing. Benefits, with the exception of medical, are severely falling behind industry standards. Instead of expanding like Chase, BofA is dramatically cutting employees..branches..even basic office equipment; causing the overall company to continue to reduce its footprint and lose its status. Employees are being replaced by apps and digital voice prompts; further damaging the customer experience. My advice would be to drastically reinvest in the company and the people, stop micromanaging...people are adults there and trusted with large sums of money...let them have control over their workload, foster creativity and give employees time to participate, create a positive atmosphere, streamline policies and procedures..and update them.


  4. Helpful (1)

    "Relationship "Manager""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Austin, TX
    Former Employee - Relationship Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America full-time

    Pros

    Hours are great. Overtime eligible. Decent benefits. Opportuity to move up if you know people. Fairly easy to transfer to another branch if you're relocating.

    Cons

    Low pay for the amount of bs they ask of you. Quaterly bonuses, which don't get paid out until a month and a half later. Weekly calls with market manager that go over the exact same thing. Goals constantly changing without notice. No matter your skills or experience you need to know someone to move up. Cutting cost with everything they can think of which hurts your customer satisfaction.

    Advice to Management

    Value employees skills and experience instead of favoring your friends when it comes to promotions. The amount of pressure and threat to your employees is just causing higher turnover rates. Reevaluate the decrease in traffic over the past months and revise goals.


  5. "Financial Center associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Operations Manager in Austin, TX
    Current Employee - Financial Center Operations Manager in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent benefits
    Business hours
    Paid holidays

    Cons

    Too many sudden changes in management/titles
    Micromanagement
    Understaffed financial centers
    Always cutting hour allotments
    Push ATM migration too much and ATMs are always troubleshooting

    Advice to Management

    Pay more attention to the needs and desires of your financial center associates since they are the face of the company


  6. "Needs more balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Austin, TX
    Current Employee - Financial Analyst in Austin, TX

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Always faced with new challenges each day, no two clients are the same. There are always plenty of opportunities to try new projects.

    Cons

    Small Office and low amount of personnel, not a social setting must be able to work independently in order to succeed and survive.


  7. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Austin, TX
    Current Employee - Relationship Manager in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America (More than a year)

    Pros

    There are a lot of benefits

    Cons

    Managers do a lot of Micro-Managment

  8. Helpful (2)

    "AVP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President in Austin, TX
    Current Employee - Assistant Vice President in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Great company to work with.

    Cons

    Information overload and too much of complaince

    Advice to Management

    Listen more to the employees


  9. "financial center operations manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Manager in Austin, TX
    Current Employee - Financial Center Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America (More than a year)

    Pros

    schedule is the best part if the jobs

    Cons

    un organized company that focuses on the wrong things

    Advice to Management

    talk to employees anout how they are treated


  10. "Teller"

    StarStarStarStarStar
    Current Employee - Teller in Austin, TX
    Current Employee - Teller in Austin, TX

    I have been working at Bank of America (More than a year)

    Pros

    Great hours during the week.
    Nice starting pay

    Cons

    Bad turnover rates
    Moving up is kind of hard if you don't know the right people


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