Bank of America Reviews in Austin, TX | Glassdoor

Bank of America Austin Reviews

To filter reviews, or .

Found 42 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
76%
Recommend to a Friend
99%
Approve of CEO
Bank of America CEO Brian T. Moynihan
Brian T. Moynihan
14 Ratings
Pros
Cons
More Pros and Cons
  1. "Really good company culture professional team."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Development Engineer In Test in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 2 years

    Pros

    Respect each other. Close independently in the team.

    Cons

    I do not know if there is any cons.

  2. Helpful (2)

    "Relationship manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Manager in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 4 years

    Pros

    First off if you don’t need much to be decent at this job, as long as your good with people and sales you’ll be fine. Great benefits and great salary when you have the right team in the right market and the right managers it’s amazing and makes the work life balance worth it (rare though). You get your own office and a fancy plaque that makes you feel good. The company strategy that they put out is smart, more focus on...

    Show More

    Cons

    theres always 2 sides to a story, while they preach and push forward all these great things they need to purge all of these issues that keep customers away from us Now let me tell you, I’ve worked in multiple locations in multiple states. And unless you have extreme patience just use this job as a means to an end so you can work at a better one. There is a HUGE divide both in clients and in associates alone where people...

    Show More

    Advice to Management

    You need to be okay with firing managers, because when you let a toxic culture thrive then no one wants to work for you, no wonder why you’re always so understaffed and always hiring. You don’t make anyone feel like the work they put in is of any value even to the top reps. Give relationships managers more freedom like the FSAs and other partners do. Cause as of now I feel like a glorified assistant.

  3. "Great for What It Is"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Banker in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 2 years

    Pros

    Great benefits, hours, and caring coworkers.

    Cons

    Strict sales culture. Expectedly, attitude and customer tone varies between branches.

  4. Helpful (6)

    "A great company that needs clearer direction."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Center Manager in Austin, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time for more than 20 years

    Pros

    -Great benefits, 4 weeks vacations for managers, $5,250/year tuition reimbursement for undergrad, great insurance with lower costs for employees making less than $100k, 401k matching, the list goes on -Early closing times, most branches are 9-4 Monday-Thursday -The company has many avenues to provide feedback and suggestions for improvement -Best mobile and online apps in the industry -Bonuses for managers are set up...

    Show More

    Cons

    -Reporting structure of the branches, bankers report to a market leader instead of the branch manager, but branch managers are held highly accountable for their results. Branch managers do not have the ability to perform disciplinary action for these associates, meaning behavioral issues could go unaddressed. -Hours are nice, but staffing is tight so if you lose a person or someone goes on vacation it makes it very...

    Show More

    Advice to Management

    Give more power back to the branch managers and hold managers who don’t perform or make poor decisions accountable instead of universally taking away authority. Provide more structure and clear training on sales processes. Stop trying to get managers to stop talking about goals, unless you stop making goals we have to talk about them, instead focus on skill building and analyzing the opportunity available to help associates...

    Show More
  5. Helpful (1)

    "Not the best"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Center Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time for more than 4 years

    Pros

    Maternity/paternity leave and benefits are great!

    Cons

    Get lost in a sea of people and the general opinion is that you’re replaceable

  6. "Great managers, and work enviroment"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - DRR in Austin, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time for more than a year

    Pros

    Good pay, very productive work

    Cons

    Long hours can be very tiring

  7. Helpful (1)

    "It’s a job"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Manager in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Bank of America full-time for more than 6 years

    Pros

    Decent benefits but better are available with other banks. Stable work environment and good mid-level management. Hires quality people so coworkers are usually quality people.

    Cons

    Typical corporate money mongers. Care more about sales then benefiting clients. Negative account? Oh, take a credit card! Make your life even worse! Coming in to talk about a deceased relative? Sorry, I still have to push products on you and Hard-sell or I’ll be in trouble.

    Advice to Management

    Show some compassion, caring, and service to all clients. Not just those with more than $50k in their accounts.

  8. Helpful (1)

    "No night shifts Paid holidays"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales & Service Specialist in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America full-time for more than 2 years

    Pros

    No night shifts Paid holidays Decent pay

    Cons

    Unrealistic sales goals. Management constantly threatened to fire employees if they did not increase sales. Customer service did not matter at all, only sales. Causes many customers to be pissed off because management forced us to be so pushy.

    Advice to Management

    The best way to increase sales in the long term is to provide good customer service, not constantly push products on customers every time they come in.

  9. "Hate working here"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bank Teller in Kyle, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America part-time for more than 2 years

    Pros

    Good benefits and good starting pay for tellers. 401k retirement plan.

    Cons

    Understaffed and they don't care about their employees or their customers. They just care about sales.

    Advice to Management

    Hire more people and treat your employees better.

  10. "Moderate experience tempered with unrealistic sales goals that undermine the company's drive to "put the customer first""

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Banker/Digital Ambassador in Georgetown, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time for more than 2 years

    Pros

    Good health care plan and benefits and position offers quarterly incentive although it can be tough to qualify due to goals.

    Cons

    Unrealistic sales goals that contradict the message of always doing what is best for customer each level of management tends to micro-manage

    Advice to Management

    Trust employees in how you have trained them

Found 42 reviews