Bank of America Reviews in Baltimore, MD | Glassdoor

Bank of America Baltimore Reviews

Updated September 5, 2017
42 reviews

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Baltimore, MD

4.0
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
17 Ratings

42 Employee Reviews

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Pros
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More Pros and Cons

  1. "Love working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Great benefits and reimbursement plans for childcare understands time management and school friendly . Honestly a company that works with you so you can be better and not stay at one level

    Cons

    Really don't have any

    Advice to Management

    None


  2. "Bank teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Baltimore, MD
    Former Employee - Bank Teller in Baltimore, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Great pay, and food for thought

    Cons

    Rude people, and rude co-workers

  3. "Ambition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lockbox Associate in Baltimore, MD
    Former Employee - Lockbox Associate in Baltimore, MD
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Bank of America part-time (More than a year)

    Pros

    Fast paced environment. Working on own. Deadlines to meet. Incentives are bonuses.

    Cons

    Low wage. Keying requirements to high. More team leaders .


  4. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Summer Analyst in Baltimore, MD
    Former Employee - Summer Analyst in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for if you like the big bank feel. Great place to move your way up the latter

    Cons

    very bureaucratic feel. Sometimes felt like just another number to them. However, it was a great experience.

    Advice to Management

    management was great during my time. I felt as though they cared about my experience and wanted me to succeed.


  5. "Weak Leadership - Management (Investments side)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investment Advisor (Licensed) in Baltimore, MD
    Former Employee - Investment Advisor (Licensed) in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America (More than 3 years)

    Pros

    It is a big bank with plenty of resources at your fingertips. I enjoyed working with the bank side employees (I was on the investment side of BOA), they were all very nice and a majority of them were hard working and genuinely tried to help people. The bank managers were typically the same, hard working and cared about doing a good job. The upper management of the bank side seemed okay but I didn't spend a lot of time around them, was impressed with the one I did meat and had lunch with.

    Cons

    In the Maryland area the upper management is very weak. They hire people they feel are beneath them so they feel in control, very sad. This didn't happen to me, I was moving up the ladder because my performance was through the roof. I saw this going on around me though, was very obvious. The people that hung out with management and was always there to compliment them and kiss plenty of butt moved up. I witnessed people that had no clue managing others on how to do their job when they failed in the same position. I was in the investment side of BOA that integrated with the bank, that was another mess for another day. The people I am speaking of here are on the investment side of BOA like I was, they are still there and still doing the same ole same ole.

    I saw many advisors get hired and not properly trained to do their jobs and then have a lot of pressure put on them from management to get the numbers they needed. These are the same managers that failed at the same job when they were in that position or gamed the numbers to show results, that is why they didn't know how to properly train these new advisors. They were doing the throw it against the wall and see what sticks method, not a place to grow and try and make a career. They don't care about you unless you are part of their inner circle, sad but true.

    Advice to Management

    Stop being so weak, the good ole boy network is bad for getting quality people. Surround yourself by quality people and you will get good results, continue to do what you are doing and your numbers will continue to suffer no matter how many of those people you fire for not getting the numbers.


  6. "The Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Analyst in Baltimore, MD
    Current Employee - Fraud Analyst in Baltimore, MD
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America (Less than a year)

    Pros

    co-workers, people, people, people, people

    Cons

    hours, holidays work, weekend work, incentives, non-union.


  7. Helpful (1)

    "A good starting point for anyone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional Teller in Baltimore, MD
    Former Employee - Professional Teller in Baltimore, MD
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America (More than a year)

    Pros

    Made great friends
    Learned a lot about banking systems.
    Exposure to working in the corporate culture.

    My manager was caring and thoughtful and wanted us to succeed.

    Cons

    Entitled customers
    Upper management disconnected from the regions they manage
    Only care about credit card sales and pressure tellers to sell credit cards to people who don't need them.

    Upper management will enforce work hours so management will have to figure out how to stretch out 40 hours for 2 or 3 tellers for a 6 day work week to the point assistant manager has to work on the teller line as well to ensure all shifts are covered.

    Advice to Management

    Sometimes shoving credit cards to people who cant afford it isn't the best idea. We don't want another 2008 scenario, do we?

  8. "good job"

    StarStarStarStarStar
    Current Employee - Customer Service Specialist in Baltimore, MD
    Current Employee - Customer Service Specialist in Baltimore, MD

    I have been working at Bank of America (More than a year)

    Pros

    great benefits and great pay

    Cons

    strict environment to work in


  9. "Vice President, Commercial Banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Baltimore, MD
    Current Employee - Vice President in Baltimore, MD
    Recommends
    Neutral Outlook

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    Leadership is very transparent and articulate in terms of communicating the vision. Great products and solutions for consumers, businesses and companies alike. The best professional talent that I've worked with in my career.

    Cons

    Mid-level and LOB leadership needs improvement. Clumsy execution of the companies vision and goals. Mid-level and LOB leaders go along to get along and fear bucking the status quo. Not true advocates for their people. Hidden agendas and lack of transparency.


  10. Helpful (2)

    "Preferred sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Preferred Sales in Baltimore, MD
    Current Employee - Preferred Sales in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There are none at all. The facility is nice.

    Cons

    Overworked. Underpaid. Psychotic work environment.


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