Bank of America Reviews in Baltimore, MD | Glassdoor

Bank of America Baltimore Reviews

Updated October 5, 2017
105 reviews

Filter

Filter

Baltimore, MD Area

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
42 Ratings

105 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "Lead Operations Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Team Lead in Hunt Valley, MD
    Former Contractor - Team Lead in Hunt Valley, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America as a contractor (More than 10 years)

    Pros

    My department's emphasis on cross training enable my teams ability to adjust to any interruptions to the daily business process.

    Cons

    It became difficult to make significant gains in monetary compensation.


  2. "Love working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Great benefits and reimbursement plans for childcare understands time management and school friendly . Honestly a company that works with you so you can be better and not stay at one level

    Cons

    Really don't have any

    Advice to Management

    None

  3. "Bank teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Baltimore, MD
    Former Employee - Bank Teller in Baltimore, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Great pay, and food for thought

    Cons

    Rude people, and rude co-workers


  4. "Overworked and underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Analyst in Hunt Valley, MD
    Former Employee - Fraud Analyst in Hunt Valley, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    The best thing about working at BOA was the free checking account. They provided the preferred account to employees which was nice.

    Cons

    The call center is really like a popularity contest. The managers are driven by metrics so they over push the employees who dont gent incentives for meeting metrics. Theres a manager there who flirts with all the young reps. The job is stressful and micromanaged. Plus if you get hired as a contractor you start off at 20$ an hour once the bring you over perm you drop down to 16 an hour!!!!

    Advice to Management

    Stop treating your employees and contractors like slaves. Recognize that call center is a difficult job provide stress reliefs for those who need it focus's more on the people you manage not unaccounted time.


  5. "ok but could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Analyst in Hunt Valley, MD
    Current Employee - Fraud Analyst in Hunt Valley, MD
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Fun environment, teams were close knit

    Cons

    Hours were not accommodating, gave temp to perm employees better hours


  6. "Ambition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lockbox Associate in Baltimore, MD
    Former Employee - Lockbox Associate in Baltimore, MD
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Bank of America part-time (More than a year)

    Pros

    Fast paced environment. Working on own. Deadlines to meet. Incentives are bonuses.

    Cons

    Low wage. Keying requirements to high. More team leaders .


  7. "Customer Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Specialist in Hunt Valley, MD
    Former Employee - Customer Support Specialist in Hunt Valley, MD
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    The company provides you with a lot of benefits and access to opportunties.

    Cons

    They pay isn't great even though you do have the opportunity to make overtime and bonuses it is an exhausting job.

  8. "fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Analyst II in Hunt Valley, MD
    Former Employee - Fraud Analyst II in Hunt Valley, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    great people to work with

    Cons

    managers can be draining very un responsive very numbers driven


  9. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MGT in Nottingham, MD
    Current Employee - MGT in Nottingham, MD
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    good benefits
    good pay
    ability to work from home at times

    Cons

    downsizing areas constantly - no real attempt to place associates


  10. "Fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Analyst in Hunt Valley, MD
    Current Employee - Claims Analyst in Hunt Valley, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America (Less than a year)

    Pros

    The training was well done

    Cons

    The hours for my schedule could have been better


Showing 105 of 17,627 reviews
Reset Filters