Bank of America Reviews in Baltimore, MD | Glassdoor

Bank of America Baltimore Reviews

Updated April 15, 2019
129 reviews

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Baltimore, MD Area

2.8
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
54 Ratings

129 Employee Reviews

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Pros
Cons
  • "Hard to maintain a good work life balance" (in 532 reviews)

  • "Don't get a lot of support from upper management" (in 461 reviews)

More Pros and Cons

  1. Helpful (1)

    "Financial Solutions Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Solutions Advisor in Hunt Valley, MD
    Former Employee - Financial Solutions Advisor in Hunt Valley, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America (More than a year)

    Pros

    Excellent company, highly motivated and hard working managers and co workers

    Cons

    Negative reviews, unfairly, on Glass Door.

    Advice to Management

    Keep it up


  2. "Worked there for 3 years , so glad to leave the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Baltimore, MD
    Former Employee - Relationship Manager in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    Don’t work at Bank of America , I will never recommend my family and friends to work there

    Cons

    They only look at you as a number , so aggressive with sales, so much pressure and not realistic strategies.

    Advice to Management

    Comparison was not fair between relationship managers , all depends on what location you working ,
    Numbers are so high and not realistic, only reaching your numbers is not enough and being over 70%
    For each category was the most unfair strategy they came up with , I’ve never enjoyed working for Bank of America and that was my dream to get the job there , now I’m in the position that I’m so happy to leave the company even though I was the top performance there , management specially Baltimore north has a poor leadership and almost everyone I know want to quick , I’m sure Bank of America will end up being like Wells Fargo eventually.

  3. Helpful (3)

    "Great benefits and that is about it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Baltimore, MD
    Current Employee - Relationship Banker in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    health insurance options are good

    Cons

    pretty much every aspect of the jobs. so over worked, sales pressure and low pay for the amount you have to do. you work 6 days a week, every week and it's like pulling teeth to try and get a day off. some of us actually want to spend time with our families


  4. "Small business consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Small Business Consultant in Baltimore, MD
    Current Employee - Small Business Consultant in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    4 months maternity leave and that's it

    Cons

    Horrible pay for internal promotion


  5. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Columbia, MD
    Current Employee - Relationship Manager in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Opportunity for advancement is strong

    Cons

    Management has a tendency toward micro-management


  6. "Over worked."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Annapolis, MD
    Current Employee - Relationship Banker in Annapolis, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America (More than 5 years)

    Pros

    Bank of America has good benefits.

    Cons

    Over worked. Never enough staff.

    Advice to Management

    Higher more employees.


  7. "Current"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Baltimore, MD
    Current Employee - Relationship Manager in Baltimore, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits, family oriented, vacation

    Cons

    Over worked, not enough teamwork

    Advice to Management

    Hire more tellers and platform associates, employees are overworked

  8. "Merrill Edge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Specialist in Hunt Valley, MD
    Current Employee - Investment Specialist in Hunt Valley, MD
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Good benefits, maternity leave is great, pumping room for nursing mom.

    Cons

    On the Merrill Edge side all roles are focused on sales even service roles. They base your whole development on a metric called Deepening, which is getting someone to talk to a sales team about outside assets, and they will chose if you get promoted based on that alone. Very male dominated culture.

    Advice to Management

    Stop making deepening such a priority for non sales roles and be more organized when it comes to rolling out policy changes.


  9. Helpful (2)

    "Won’t sugar coat it - the job is tough. A lot to learn and a lot of stuff to deal with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Specialist in Hunt Valley, MD
    Current Employee - Investment Specialist in Hunt Valley, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    They pay you to get licensed. They don’t just pay FOR you to get licensed, but they pay you as you study to get licensed. The first 1-2 months of work is nothing but studying for your licensing exams (series 7 and 66).

    The medical and dental benefits are pretty good too.

    The base pay isn’t great, but if you’re good at sales there is a lot of room for growth. There’s about 6 different kinds of sales teams you can move into, half of which could break 6 figures if you put in the time and effort.

    Additionally, even if you’re not good at sales, there are plenty of back office roles you can move into as well once you learn the systems and products. It’s just harder to make that transition, and networking will be key.

    Work life isn’t bad. Most of the people that work here are guys in their 20s, so if you fit that demographic it’ll be easy to make friends. Also, management knows that the job isn’t great (learning our products and systems is tough, and if a client is calling us, then chances are they’re frustrated about something), so they’re empathetic and usually go to bat for the employees.

    Cons

    If you’re not good at sales, this will be a tough time for you. But even if you never actually go out of your way to make a sale, you should be able to hit your minimum numbers to not get fired just from clients calling in to ask for help with moving money into the firm - you’ll just never get a promotion like that.


  10. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Hunt Valley, MD
    Former Employee - Customer Service Associate in Hunt Valley, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Excellent work environment and good management team.

    Cons

    Due to nature of "sales" environment, this job can be very draining.


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